This is a great company from whom I've ordered pine straw on several occasions over the last few years. In 2016, I ordered a total of 90 bales. Their long needle pine straw product is excellent, provides for good coverage, and is long-lasting. They are great communicators and keep the customer informed of every detail: precise delivery date, cost, etc. well in advance of the delivery. I especially appreciate the fact that they neatly stacked the pine straw and cleaned my driveway before leaving. These days it's sometimes difficult to find a company you can rely on, but I heartily recommend Pine Straw Depot.
Area Atlanta, GA
Cost $250 - $499
Date March 2016
Posted: 4/17/2016 • Link to this review
I have used Pine Straw Depot for several years. They have the cleanest and freshest pine straw around. They are always courteous. The delivery guys put the pine straw exactly where I told them to leave it and they also cleaned up the droppings. Very fair price - but wouldn't even mind paying more to continue to get the same quality product and service.
Posted: 7/16/2015 • Link to this review
Quick delivery, the fellow who did it was polite and put the bales right where I wanted, and even blew the drive before he left. Cleanest straw I've had in YEARS. Have been buying from the scouts or church in the early spring, but we needed to freshen up since the house is on the market. The bales Pine Straw Depot brought me were clean as a whistle. All straw. None of the stickers, cones, branches, and critter poop I got from the church lot earlier this spring. The straw was fresh, and one of their bales went a LOT further than the other ones. Well worth a few cents more per bale, and a small delivery charge. TIP: the long needle straw was worth the extra money. Easier to spread, and didn't make me itch. Supposedly it lasts longer, too. Almost makes me kinda sorry we're moving to a house with no yard. Not.....lol.
Posted: 6/04/2015 • Link to this review
Wilbur and crew delivered pine straw to my house this morning within the 1 hour window scheduled. They trenched and created pine straw beds that previously did not exist. The resulting landscape is fantastic and it was installed, edged, and fluffed so much more quickly than I could have done it myself! The price was great... better than Home Depot/Lowes plus Pine Straw Depot installs the pine straw at a better price than any landscaper I could find, and I was searching high and low for the best rates. They were in and out in under an hour. Wilbur was professional and personable. Don't waste your time continuing to search for someone to do the job better or cheaper. They don't exist. Use this company! I will definitely do business with them again in the future!
Posted: 5/08/2013 • Link to this review
Product is fine, the same quality as anywhere else. Customer service is really bad. Had delivery truck damage my driveway wall two years ago. I reported it to the company, nobody gave me a return call. I had to call them. They wanted another chance I decided OK. Incident on 3/15/13: Was very clear when ordering, that I did not want driver to back down my driveway. Driver insists on backing down the drive, is rude and drives off without delivering the pinestraw. I had to call the company, they did not call me. They defended the driver and insinuated that I was not tellling the true story.
Posted: 3/18/2013 • Link to this review
Have been a loyal customer of Pine Straw Depot for several years. Beautiful long needle pinestraw in generous size bales! Excellent service for delivery, installation and clean up. Now we use them for our firewood as well. My husband is so particular about our landscape and he is beyond pleased!
Posted: 9/07/2012 • Last edited: 5/08/2013 • Link to this review
Bundles are a bit 'light' in size/weight in comparison to what I get from my landscaper, but the staff is great and they deliver on time. When I want to place the straw myself, I will use them in the future.
Posted: 3/27/2011 • Last edited: 5/08/2013 • Link to this review
This is the 2nd year we've used Pine Straw Depot -- the office service is great -- Gwen had a record of how many bales I used last year making it easier to order. And the crew is fabulous! I give this company 5 stars!
Posted: 4/06/2009 • Last edited: 5/08/2013 • Link to this review