We had an emergency plumbing situation late on a Saturday afternoon. When Gary from Pinnacle heard that the water would have to be turned off until we could get a plumber to fix the problem, he came as soon as possible that day to help us. He was able to locate the leak and fix it even though it required him to work late on a Saturday evening. This could have been a situation where we were without water for at least two days if he had not responded so quickly.
Pinnacle located the leak that was in a pipe over our kitchen area. He cut the sheetrock to find the leak, replaced two portions of pipe that were leaking and gave us the name of a contractor to repair the sheetrock.
Area Marietta, GA
Cost $250 - $499
Date May 2016
Posted: 5/11/2016 • Link to this review
Gary runs a small, locally owned plumbing business, and is a fair guy, who mainly works from referrals. He's honest, and I checked out several, and even double checked his quote. I had a main water line break, that required a back hoe, and a half days work. He's a hard worker who actually cut me a break on the job, and fixed something another leaky line he found for nothing. He's worth a call before you decide.
Posted: 8/17/2015 • Link to this review
Gary was great!! I called him on a Friday evening and he was able to come out on Saturday morning. The price he quoted me on the phone was the price that I paid, and he was friendly the entire time. He was on time, trustworthy, affordable and efficient. I highly recommend. Also, he responds to text messages which I like. Great experience and will definitely use him again!
Posted: 12/28/2013 • Link to this review
BEWARE! I was referred to Gary, by my regular plumber who is currently recovering from illness. Gary charged me $185 to install a Badger 1/2 h.p. garbage disposal I bought at Home Depot. I felt this was unreasonably high for the barely 45 minutes of work this job required. A quick call to Lowe's confirmed they install for $99. When I protested to Gary, he started spewing BS about his cost to get out here with his employee - ITS A ONE MAN JOB! He also mentioned other licensed plumbers would cost the same. Nearby plumbers, Legacy and Eastridge, both quoted me $125 for the same work. Apparently, the statement "Pinnacle Plumbing WILL beat the competition's prices" on their website is an outright lie! Gary was aware that I am battling cancer and likely have high medical costs and little need for stressful encounters. While his installation work was fine, his inflated prices and refusal to honor his own public pricing policy is SHAMEFUL! STAY AWAY!
Posted: 4/24/2013 • Link to this review
This customer is in error on several counts. He purchased the disposal from Home Depot but calls Lowe's for installation price. Home Depot charges $229.00 for their service. But this customer chooses to only mention Lowe's lower price. Almost no business will acknowledge, much less honor, a non written quote. I am sorry I couldn't make this customer happy, but it is impossible to make every one happy. The disposal was installed to code and works properly, Maybe he can find solace in a quieter, working disposal.
Gary (owner of Pinnacle Plumbing) is a personal friend and an excellent plumber. Our 13 year old hot weater heaters were leaking. I called Gary on a Monday night and he was able to come out the next morning. He replaced both units and his price was most reasonable. I always call Pinnacle Plumbing for all of my plumbing needs. You should too!
Posted: 12/20/2012 • Link to this review
Gary showed up on time and quoted a very reasonable charge - on a Saturday too! He's very friendly and customer-oriented. The work was high quality as were the parts he used. I was very impressed and will definitely call him for future work.
Posted: 5/04/2010 • Link to this review
When you ask various people near you to refer a plumber and different people refer the same company, it's got to be good! Gary did not disappoint. He arrived when he said he would, gave reasonable prices, and had great customer service. I've got my plumbing company for any future plumbing needs.
Posted: 6/09/2009 • Link to this review
Gary McCord of Pinnacle Plumbing Service really goes the extra mile. He works around your schedule, comes to your house when he says he will, and always calls if he's running late. He's honest, fair, and very reasonable. I've been pleased with his work and I would highly recommend his services.
Posted: 5/02/2006 • Last edited: 1/02/2008 • Link to this review