We contacted Plants to completely redesign and landscape our front yard. The design process went well and while it took a while to get the installation scheduled, for the most part it went smooth.... The crew was professional and did a nice job with both the hardscape and plantings The problems started when some of the plants that were installed were sick and numerous plants either died or continued to look bad. Getting the rep to come out and address the problems has taken numerous phone calls and emails and often weeks before we get a call or someone comes out to look at the yard. It has been over a year and we still have dead plants and waiting to hear if they are going to be replaced. We just want the job complete and the yard to look like it was professionally done. Frankly for the past year it has looked like something I did myselfVIEW MORE »VIEW LESS »
The Plants team created an amazing, patio space for our historic office space, surrounded by a great plantscape and custom fencing. Every person who worked on the project was friendly and... engaging, and the workmanship is excellent. No way we could ever have planned, designed or installed without the help of experts like Pam, Joe, Juan and the rest of the Plants' team -– and we sure wouldn’t have had the patience or the expertise to get all the necessary permits. Oh! This will sound too good to be true: But the actual cost was even less than we anticipated. We’re only kicking ourselves because we wish we’d called Plants years ago. Thank you, Plants. You’ve made us really, really happy.VIEW MORE »VIEW LESS »
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Always on time, excellent work, professional and priced very well. Recommend to anyone in the Decatur area.
I heard about Plants from a friend, and I'm so glad I worked with them. Scarlett was the designer I worked with, and she was so patient and interested in what I wanted. She truly customized my plan to fit Me and my yard. The crew that did the installation was efficient, professional and did a fantastic job. I'm redoing my yard in phases, and I'm ready for phase 2!
Scarlett did an outstanding job. Responsive, reliable, budget-respectful. Very pleased with my new lawn! Thanks!
We paid for a consultation with Pam back on May 19. She had some great ideas and was clearly very knowledgeable, but the itemized estimate for planned work, promised within 10 days, still hasn't arrived (it's July 14 as I write this), and our e-mails are answered after great delay, if ever. We're not sure what happened -- maybe they are just too busy to be interested in our job -- but especially given that we paid for the consultation and estimate, we would expect to be treated with more courtesy and professionalism.
Thank you for taking the time to post this review. It is difficult to admit that this homeowner is providing an accurate account of his experience with our company. Please know that we take this feedback very seriously, and that we will be working hard to make sure the same situation does not occur again. Thank you for the opportunity and we wish you the best with your landscape project.
The owner,Pam, came out within a day to look at my front yard. I had ideas about what I wanted to do. Pam took those ideas and gave me suggestions about how to make that design dream even better. She was very creative, practical and knowledgeable of plants which would work with my yard, design goals, and at a reasonable budget. The install was executed perfectly. Rave reviews from jealous neighbors.
Plants LLC turned the DIY miss-mash-mess of a yard into a fabulous space. They were on-time each day of the install, cleaned up every night, took great care of the existing plants that were being transplanted. The install crew was a very hard working crew. They always wore professional work clothes (no half naked people scurrying about). The shirts the guys wore had the company logo on them, which matched the well marked vehicles. They even placed cones out for visibility of their trailers or trucks. The online design and communication portal made it easy to discuss plan ideas, and coordinate other things. Best of all, the whole process was easy from start to finish. I cannot recommend them enough.
Plants recently completed a facelift on my front yard, and it looks wonderful. They took out old, overgrown shrubberies, transplanted the plants I wanted to keep, and replanted with healthy shrubs, flowers and trees. The only stipulation I gave was that whatever I ended up with needed to be hardy - I am NOT a yard person. Scarlett came up with a plan, gave me a price, and the yardwork itself was completed in a day. It looks fabulous, the workers did a great job, and everything went according to plan, without a hitch. Passersby even comment about how good it looks. I will definitely use them for future projects.
We had Plants grade our yard for sod. The crew removed every stump and all the weed debris, leveled the yard beautifully. The company was the only one to provide us with a drawing of what could be done, no charge: we needed that because we couldn't visualize our yard otherwise. The bobcat operator did a phenomenal job. Plants solved our many drainage issues. They installed and patiently repositioned beautiful slab stone steps until my husband's vision was achieved. We got our sod elsewhere because of price but otherwise, we would have had Plants do the whole job. The only slight negative was communications, but everything got done as per the contract with no quibbling (oh, and Plants' contract is simple, unlike some other companies who have clause after clause to cover themselves). It was really a great experience and when we have the funds for more work, we will be calling on Plants again. Veronique, Smyrna, GA
We selected Plants to do some clean-up for us and to provide us with bi-weekly lawn service. The clean-up crew worked in rainy conditions to get the job done when promised. The work they did was excellent! We've been very pleased with our regular lawn service - we always get an email the day before they are scheduled to come and they always leave things looking beautiful!
We were so impressed with Plants LLC and we highly recommend them and will always call them for future landscaping needs. We hired them to pull out some ivy, which had some persistent poison ivy lurking too, despite my diligent spraying. They also took out undergrowth, small trees, and other junk growth fueled by neglect, and they cut down a larger tree for us too. They worked hard and carefully and cleaned up great--they even blew off our deck and yard, which was accumulating fall leaves, big tasks well beyond the scope of the job. We got several estimates, but Plants LLC gave us the best rate, and they were so professional in their knowledge and communication and execution. Fantastic work. Thanks!
Had the mow, blow and go service for the last 5 years. Turns out after a year of using Plants LLC we didn't have much more. Unfortunately We had too many emails that never got a reply. The ones that did took weeks and weeks. They also chopped down some seedlings we had clearly marked. They lasted 9 months or more then got cut. We were not happy with their offer to fix the situation. Unfortunately I can no longer recommend their services.
Our yard, while having good bones, needed a serious update! We solicited bids from a couple of different companies, and decided to go with Plants, LLC for several reasons. We made the right decision for sure! Pam came out and walked through our yard, listened carefully to what we really wanted in the yard for ourselves as well as our pups, took away from that experience, and then came back with a design that was perfect! We are incorporating the design in three phases, with the largest just completed about a month ago. Throughout the process there were a couple of unforeseen issues, but Pam and her folks resolved everything with ease and in a timely fashion. Hands down, one of the best experiences we've had with regard to renovation work. We were so pleased with Plants, we've hired them to maintain the yard, and our neighbors cannot stop talking to us about how fabulous our yard looks. One of our neighbors entered our backyard for the first time since the landscaping and said they felt they had been transported to Tuscany! Thanks Pam to you and your folks. Looking forward to Phase 2 starting in March!!!
We had met with and received proposals from several different landscape companies before choosing Plants. From the moment we met Pam (the owner), we knew Plants was the right choice. They were not the least expensive quote we received, but you get what you pay for... and their quality, professionalism and timeliness is unmistakeable. We were so pleased with the work they did on our initial project that we decided to keep them coming with a monthly maintenance package. We could not be happier with the ongoing service they provide. Thanks Plants!!
Plants does an excellent job maintaining our yard. They come frequently and leave no leaf on the grass! Our yard always looks so nice and we get many compliments.
We are thrilled with our new outdoor patio and fireplace. Plants, LLC was very easy to work with and perfectly executed our vision. Their subcontractors for this hardscaping were very professional and left their workspace very tidy. We look forward to many chilly nights with a roaring fire!