Plants Creative Landscape is extremely easy to work with from soup to nuts. Efficient and reliable.
Businesses don't get it right all the time, but when a business owner makes things right after things go a bit wrong, that says a lot about the owner and the business. After a less than optimal... experience, Pam contacted us and personally came to meet with us to understand the issues. Pam made recommendations, we actually had more work done because we felt confident Pam would follow through and she did. The yard now looks great and we are happy we had a second chance to work with Plants Creative Landscapes and owner PamVIEW MORE »VIEW LESS »
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We are thrilled with our new outdoor patio and fireplace. Plants, LLC was very easy to work with and perfectly executed our vision. Their subcontractors for this hardscaping were very professional and left their workspace very tidy. We look forward to many chilly nights with a roaring fire!
Posted: 7/22/2011 • Link to this review
We recently had Plants LLC install a small flagstone patio, stacked stone wall and new garden bed in our back yard. Jeff was terrific to work with during the design and installation. The crew did high quality work and went above and beyond our expections. We would highly recommend this company if you are in need of landscaping services.
Posted: 7/13/2011 • Link to this review
Pam, the owner of Plants LLC, has a wealth of knowledge about plants as well as great ideas about design. She was patient and responsive, working with me to come up with the right plan for my yard. While I didn't comparative shop, my impression is that this company is a little on the price-y side. But customer service is very good and the plants they installed are healthy and beautiful.
Posted: 6/02/2011 • Link to this review
Pam came out to look at our landscaping needs in late March. She was great, easy to talk to, listened. She thought we had soil issues in our backyard and recommended getting it tested. We did using the company she suggested. She wanted to wait on the quote until the results came in. The results came finally came in towards the end of April. I emailed the results to Pam along with a followup email with no response. I'm very disappointed. Now months later, I have to start over. Since I have to give rating for Quality & Value, I have to put 1 star since I have nothing to go off of.
Posted: 5/27/2011 • Link to this review
I had Jeff @ Plants LLC come over and clear out my side yard that was full of weeds and shrubs. Not only did his team clear the side yard, but they trimmed my bushes, edged my lawn, and cleaned up around my yard. Wasn't expecting that but was very satisfied with the extra work. Will use again for sure.
Posted: 4/23/2011 • Link to this review
This company is awesome! When Jeff showed up to go over my needs, he was the same person who originally worked on our yard 10 years ago with a different company (now out of the residential business). He knew exactly what I needed and was so easy to work with. It feel like I got more than I paid for!
Posted: 4/01/2011 • Link to this review
I've had lawn envy since I bought my house. This year, I finally had enough and called Plants LLC. Jeff did a wonderful job of planting trees in my yard and the neighbors. He also created a flower bed that covered over an irritating patch of weeds. I am now on the road to a decent front yard and plan to have them come back out to plant sod.
Posted: 3/30/2011 • Link to this review
Pam and company exceeded my expectations in every way possible for my drainage, landscaping and irrigation issues. I used to call my backyard 'the swimming pool' but Plants, LLC did an amazing job. I loved their personal touches, attention to detail, design and execution. The best! Eve
Posted: 3/29/2011 • Link to this review
PLants, LLC was retained to build a retaining wall and put in a drain in my back yard to prevent soil erosion. Also, to replace my side and back lawns with Fescue grass and put in some new shrubs. I received an estimate from Pam, the head of the conpany. Work was accomplished within the estimate and the quality of the work was excellent. The crew doing the job always arrived on time and was very easy to deal with. Since then, I have retained Plants, LLC to do the maintenane on my lawn, shrubs and trees. They are doing a great job. I would not hesitate to recommend them to anyone for landscape services.
Posted: 3/22/2011 • Link to this review
We worked mainly with Jeff and he was very patient and responsive (we are first time homeowners) with all of our questions and changes. The actual installation was surprisingly quick and done exactly as we had discussed in the sketch. When some of the plants didn't do as well through the winter, Plants LLC was still responsive with their follow-up even though the installation had already been completed. We are very happy with them and will be using them again for our backyard this spring!
Posted: 3/19/2011 • Link to this review
We asked Pam to answer many rounds of questions, modify quotes and to add expertise prior to deciding who to hire for our project. Pam was easy to work with and patient as we worked through the details we needed to feel comfortable to make a choice. The project was scoped out well, started on time and finished ahead of schedule. We are very happy with the project and would highly recommend Pam and the plants team!
Posted: 1/10/2011 • Link to this review
Plants just completed a complete landscape in my front yard and installed sod in the back. They did a great job. Listened to what we were looking for and came up with a plan in our price range. The crew was hard working and able to answer my questions. I would definitely recommend them.
Posted: 12/20/2010 • Link to this review
After getting estimates from numerous companies in our area, i selected plants, llc. and we are so glad we did. We are a new customer and have had our yard maintained twice, both times with excellent results. Pam is knowledgeable and so nice and helpful. if you are looking for an awesome landscape service, this is the one!!
Posted: 12/07/2010 • Link to this review
I contacted Plants, LLC based on reviews here. Pam came out to discuss the job and was very helpful. After I diddn't receive the estimate within a week, I called to inquire. I was told there was a personal emergency and the estimate would be provided the following week. I never received the estimate and after two additional phone messages that were not returned, I decided I did not want to contract with this company.
Posted: 8/18/2010 • Link to this review
We've had Plants doing the landscaping for our Decatur home for several months, and we are very pleased. We have them doing general lawn work (mowing, trimming, etc) once a week during the growing season, and they are doing nice work with a lawn that has not received the love it needed in the years before we bought the home. On the one occasion where we had some concerns about the landscaping that had been done, Pam (the owner) came out personally to meet with us, and revised the landscaping plans going forward to address our concerns. We also hired Plants to install a new irrigation system. We've only had it going for a few days, but the crew that Plants hired to do the install did a wonderful job and we are very pleased.
Posted: 8/16/2010 • Link to this review