Plastic Craft changed company name to Counter Culture. This vendor provided very unprofessional service and a Below Average product (for a significant fee.) Phone messages were not returned; it was very hard to get a hold of the owner/installer. When he showed up to install, product was left unfinished (no caulking, no scratch removal, edges chipped and unfinished.) Plus the site was left in a mess (dust and shavings covering the countertops and stuck on floors, walls, and in the sinks; shavings were also tracked through the house.) An unfinished countertop was dropped off 'quietly' without contact with client or contractor. It was discovered that this was multiple pieces glued together (not the single piece that was contracted.) One seam is very obvious, plus it had lots of glue dripping down the front surface. Plastic Craft/Counter Culture hasn't returned any calls since the glued countertop was left 2 months ago. Client gave up and had to hire another to finish the job since Plastic Craft/Counter Culture didn't return any calls and didn't finish the job.
Posted: 1/31/2011 • Link to this review