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Platinum Auto Spa Inc

(678) 560-6060 yourautospa.com »

1075 Johnson Ferry RdMarietta, GA 30068   map »

Business overview

Hours of Operation

  • MON
  • 8:30am
  • 7:00pm
  • TUE
  • 8:30am
  • 7:00pm
  • WED
  • 8:30am
  • 7:00pm
  • THU
  • 8:30am
  • 7:00pm
  • FRI
  • 8:30am
  • 7:00pm
  • SAT
  • 8:30am
  • 7:00pm
  • SUN
  • 1:00pm
  • 6:00pm

Reviews

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Perhaps my expectations were too high, 1/31/2013

We used Platinum in the past for a low end car wash and were satisfied with the results. So, when it was time to sell my SUV, I spoke to the owner who recommended the full detail package at $169.99.... I specifically asked about what would be cleaned, and at what level so there wouldn't be any confusion. He said it would take 4 hours, so I dropped my car off and picked it up after hours. I was so disappointed when I got my car back. It had been waxed, and was shinier than it had been in a long time. However, there was no light scratch removal done that I could tell (I've had the car for 9 years and know every detail about the condition). The interior had been "heavily conditioned" (slathered in a greasy amour all substance). The navigation display, speedometer, gas gauge, etc. were all smeared with a greasy residue. I had to come home and wipe down everything before I could post it for sale, it looked really bad. In addition, it didn't look like the leather was cleaned at all, you could see visible dirt on them. The arm rest storage looked like it had been wiped down with the same greasy stuff, and you could tell where it wasn't cleaned. On the center console, the crevices weren't cleaned. While the car was pretty clean when I turned it in, it needed to have all the cracks and crevices cleaned out. I didn't complain because I had to sell the car the next day. However, I will not ever be returning for service at Platinum.

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These Folks are GREAT, 11/03/2012

I had a really tough detail problem. I went to several other carwashes and no one knew how to help me. The folks at Platinum did. They fixed it in less then an hour. I was able to sell my car... without having to reduce the price for damaged paint. Pass the other washes and go there!!!

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Displaying 1-5 of 5

Reviews

aspetti

Reviews: 15

Perhaps my expectations were too high

We used Platinum in the past for a low end car wash and were satisfied with the results. So, when it was time to sell my SUV, I spoke to the owner who recommended the full detail package at $169.99. I specifically asked about what would be cleaned, and at what level so there wouldn't be any confusion. He said it would take 4 hours, so I dropped my car off and picked it up after hours. I was so disappointed when I got my car back. It had been waxed, and was shinier than it had been in a long time. However, there was no light scratch removal done that I could tell (I've had the car for 9 years and know every detail about the condition). The interior had been "heavily conditioned" (slathered in a greasy amour all substance). The navigation display, speedometer, gas gauge, etc. were all smeared with a greasy residue. I had to come home and wipe down everything before I could post it for sale, it looked really bad. In addition, it didn't look like the leather was cleaned at all, you could see visible dirt on them. The arm rest storage looked like it had been wiped down with the same greasy stuff, and you could tell where it wasn't cleaned. On the center console, the crevices weren't cleaned. While the car was pretty clean when I turned it in, it needed to have all the cracks and crevices cleaned out. I didn't complain because I had to sell the car the next day. However, I will not ever be returning for service at Platinum.

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 center console -
 inside armrest - swiped with a greasy cloth
 arm rest storage, still dirty
 visible dirt on leather seats

roverman

Reviews: 1

These Folks are GREAT

I had a really tough detail problem. I went to several other carwashes and no one knew how to help me. The folks at Platinum did. They fixed it in less then an hour. I was able to sell my car without having to reduce the price for damaged paint. Pass the other washes and go there!!!

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adder70

Reviews: 2

Great Work

They did our 4Runner and Odyssey, neither of which is garaged and both of which show the signs of small children, dogs, and trips. (Also a LONG period of minimal care on the 4Runner.) They did amazingly good work with both interiors and exteriors. What they couldn't clean with their normal procedures (still more than a Roswell competitor!) on the 4Runner, they offered to clean with further measures for a reasonable additional cost. Each was done within a day as promised. I'm pretty sure I will be recognize my 4Runner when I leave work today even though it's silver again as opposed to gray. :)

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fredjohnson

Reviews: 5

Outstanding Company!

I have used Platnium Auto Spa for several years now and I am always impressed with their operation! They are quick and do an Outstanding Job taking care of my car.

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dannysummerlin

Reviews: 2

Good Company!

I have know the owners for a number of years and I am always impressed with how they treat their customers! This company puts customer's needs before their own and it really shows! This is a good company and I would recommend them to anyone!

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