Displaying 31-45 of 156
In all the After pics I do not see the microwaves that appear in the before pics!! And BTW, I do NOT want my kitchen to be the new family room! Seriously? Who wants a bunch of people watching TV in the kitchen?
Posted: 1/22/2016 • Last edited: 3/02/2016 • Link to this review
Dear washeranddryer, Hey guys! Perhaps you should ask the folks eating in your living room what they think. Anyway, sorry to learn of your recent troll infestation - total bummer. All the best, themicrowavedrawer http://platinum-kitchens.com/blog/kitchen-design-secret-microwave-drawer/
After a thorough and long bidding process I selected Platinum Kitchens to remodel my dated 1980's kitchen. While the price was very competitive, I was sold on the beauty and quality of the cabinets. Mike is a straight forward no BS kind of guy. I knew what I wanted and he worked w me in creating the perfect layout and design. He even custom built my island to make it more of a "furniture piece". It's absolutely gorgeous. I am a DIY kind of person and he had no problem w me doing much of the labor and prep work on my own, he was very flexible. I would without a doubt use this company again for any future projects. They do beautiful quality work.
Posted: 12/30/2015 • Last edited: 3/02/2016 • Link to this review
Many thanks BlackDiamond14 for the awesome review. We really appreciate the kind words and are thrilled we stood out to you among our competitors. You're right, Mike is pretty no-nonsense - he's a great leader of our company in addition to being a great kitchen designer. Thanks again for choosing PKD. Until next time, be well!
We selected Platinum to renovate our kitchen based on competitive pricing and excellent online reviews. Further reference checks were also positive. But another big factor in choosing them was the "one stop shopping" concept they offer. The hassle and time of visiting several stores to select cabinets, fixtures, tile, knobs, and counters is eliminated by going to PKD's showroom where one of their designers can help with dozens of options. Your kitchen's details can be decided in less than two hours. Michelle did a fantastic job with our design layout and the up front communication from her team was great. Our work crew was a delight to work with. Mike and Dave Joiner are a father and son team who have a great group of subcontractors. Everyone was extremely trustworthy and nice, and I had no qualms about leaving my house if needed. Any reno concerns noted were addressed by Mike and Dave and their team. We had a snafu with a counter and some very minor cabinetry issues causing a delay, but everything was fixed and made right. We get so many compliments from our friends. We recommended Platinum to a nearby neighbor and after seeing our kitchen they also chose Platinum.
Posted: 11/05/2015 • Last edited: 3/02/2016 • Link to this review
Dear Bobaret, What a great way to start a Friday! Thank you so much for your glowing review. You mentioned a number of things that are very important to us. We know how daunting it can be to take on a kitchen renovation project and we really try to remove as much of the stress and fear as we possibly can. It's not always possible to foresee every potential "opportunity" that can arise during a project but the dedication to setting things right is the core value of our business. It's nice to hear that the process was enjoyable and that you feel comfortable referring us to your neighbors - that's a true compliment and we greatly appreciate it. We hope you have a wonderful holiday season celebrating with friends and family in your new kitchen! With thanks, PKD Team
After many years of trying to figure out what to do with our outdated kitchen, we were referred to Platinum Kitchens by a neighbor. The design reconfiguration we struggled with on our own for years was solved by our PK designer within minutes of stepping into our home. We were so excited to get started after thinking that the only way to ever improve our kitchen was to up and move! From start to finish we were impressed with everyone we met with and especially with the guys sent to perform the work. It was clear that they were not only practiced in the "art" of kitchen renovation but took immense pride in their work and were joyful and often singing and joking with each other while doing so. We kind of missed them when they were done! We spent a little more than we planned by upgrading to quartz counter tops, but we have no regrets. Other than we should have done the project sooner!
Dear Kat5Cable, many thanks for your kind comments. We remember your original kitchen and it's unique design constraints. You've graciously given us a lot of the credit, but it really was a joint effort to get you to the end result! Collaborating with you was really fun and we're beyond thrilled that you are happy with your new kitchen. We also thank you for the many referrals you've given to your neighbors - it's the ultimate compliment. All the best to you and yours, PKD Team
My wife had done a lot if research in preparation for this project and was sure that she had selected the right company for the job when she called to have your company come out and pitch the new kitchen. Although we had a few concerns, I just want to say that your team came through for us 100% in dealing with our questions and concerns. We really appreciate the personal attention that Elizabeth gave to us and the fact that your company came through as advertised. Juan and his crew were an absolute God send for us. He put out minds at ease on his first visit and we were confidant that everything would be handled with professionalism and care. His crew did a great job and we love our new kitchen. Not only does Juan know the technical end of his job but he was very insightful and offered his opinions and experience in guiding us through the process and helping to select items that were not considered prior to the start of the project. Going with the wood floor was a great idea and the smooth ceiling and lights were definitely an option we had not considered that added greatly to the process. Juan is truly a great representative for your company. As I said, we love the finished product! Thank you for standing behind your promises of a good product.
Thanks EastCobbDad1! We really appreciate that you took the time to publicly share the positive experience you had with our company. You're right, Juan and crew are wonderful and they are truly an invaluable part of the PKD team. What a great work ethic they have! We're thrilled that you enjoyed working with us and that you love your new kitchen. If you need us in the future, we're here! All our best, PKD Team
A victim of their own success? We went with Platinum based on the strong reviews here on Kudzu, and our positive experience working with the sales office. The front end of the business is very organized and effective--the process of developing the order and receiving invoices was very organized and hassle-free. However, Platinum's capacity to deliver and install has apparently changed. The project managers/subcontractors that we got (they hire contractors, and do not employ their own employees to do the work, although their website may suggest otherwise) were overscheduled, and could not finish the job within the time promised. They demoed our kitchen on a Monday--and did not return for nearly a week to get started with the rest the job. Only after a number of phone calls to PKD did the subcontractors try to accelerate their work. However, this seemed to result in poor quality work. The tiling was crooked with uneven spacing; grout was inconsistent; hardwood floors were also uneven; the sink gasket had a leak; and 3 cabinet doors were warped and needed to be replaced. If you choose to go with PKD, be warned that their subcontractors are uneven; you may need to communicate more with the management side of the job to make sure the job is scheduled correctly. Although the front end is great--it's definitely been a more frustrating experience than we had hoped. Unfortunately, our experience did not live up to glowing reviews here.
Ms. Cho, you are correct, your job was scheduled out a month or two as is our standard practice in an attempt to avoid scheduling conflicts. Your project did experience unusual delays the first week and we take responsibility for that. We apologize for the inconvenience as it is not our norm. We had already planned to complete your project next week which will keep us within the 4-6 week timeframe we committed to. The latest set of pictures show what will be a beautiful kitchen very soon. We would also like to clarify that our project managers & installers are in fact only performing work for PKD, with the exception of plumbers & electricians. Sincerely, PKD Team
Great company and business model. Started with a very productive and cordial in-home, no cost consultation followed by a recommended design presentation at the company headquarters. These people "know kitchens" and optimal designs. My recommended design was tailored to my space, needs, and desires at the right price. Unlike many past remodeling projects, this project was speedy and relatively painless with minimal loss of kitchen use. The project manager and service crew were first class in all respects. They were skilled, fast, and remarkably fastidious. The whole process and finished product exceeded my expectations. "Exceeding expectations" is a catch phrase often thrown about but rarely fulfilled, but this company did just that for me.
Posted: 10/24/2015 • Last edited: 3/02/2016 • Link to this review
What a wonderful way to start the week! Many thanks for the positive review of our business. We strive to make the entire process a remarkable experience. Thanks for your patronage and also for spending your valuable time posting such kind comments. PKD is here if you need us for anything now or in the future. Warm regards, The PKD Team
I almost never write reviews — usually I don't have time (I am a busy mom of five!) or the service/product was as expected. But I just had to write this review. My new kitchen, thanks to Platinum Kitchens and Design (PKD), far exceeded my expectations! From start to finish, PKD gave us top notch service at an awesome price. The PKD people are both professional and friendly. A full kitchen remodel like we had is a hassle for a busy family, but they made it as painless as possible. With PKD you get professional design services (from the CAD design to getting help with choosing styles, colors, etc.) and professional installation. You even get little extras like actually going to the granite place and picking out your slab(s). Then you can even go to the fabricators and choose how you want the granite cut. You get to choose even the smallest details about the remodel. Everyone treated us like we were VIPs — as if we were their most valued customer! I love showing off my new kitchen. Choose PKD and you won't regret it!!
Posted: 10/08/2015 • Last edited: 3/02/2016 • Link to this review
Dear Mrs. Traldi - We are so appreciative of your review and thank you for taking time away from your busy day to post it. It's always our goal to provide an above & beyond experience with our company. We know that major renovation work in the epicenter of most homes is a true challenge and we try to make it as painless as we can through the Platinum Process. We enjoy what we do and we hope it shows. Cheers to many happy meals & memories in your new kitchen! Thanks again from all of us at PKD!
I can't say enough good things about Platinum Kitchens and our experience working with them. From the first meeting with Michelle down the last visit with Juan and his team, it's been a fantastic experience. And our kitchen turned out amazing!!! Juan and his team worked incredibly fast and efficient. From demo day to having a fully functioning kitchen was 3 weeks! I didn't think that was possible. Their attention to detail and their willingness to work with a nervous homeowner was off the charts! I really felt like they cared as much about my kitchen as I did. I would recommend Platinum to anyone!
Posted: 10/06/2015 • Last edited: 3/02/2016 • Link to this review
Dear Georgiamom02, It's always a privilege for us to earn a 5-star review and we are absolutely thrilled that you love your new kitchen and felt cared for during the process. A major renovation is a routine altering event and we really try to do our best to keep the stress levels down and the excitement factor up. It was fun working with you and thank you for taking the time to post your glowing review. We're here should you need us in the future. All the best to you and yours from the entire PKD Team.
One thing leads to another. What started as a kitchen renovation ended up being our whole first floor renovation! PKD not only replaced our worn 18-year old cabinets and counters, but they installed hardwoods throughout our whole main floor, removed our horrible popcorn ceilings, installed new baseboards, crown molding, can lights, chandeliers, and ceiling fan. We feel like we are living in a model home:) We knew from our first contact with this company that our experience would be excellent. Michael, Jordan, and the rest of the staff communicate well and quickly, often within minutes. The schedule that we were given was kept to the day. We never needed to wonder if someone was going to show up to compete the job. We can't say enough about Juan, Peter, Julio, and the rest of the guys. They really cared about the finished product, and treated this project as though it was their own. They went the extra mile and spent many a long day at our home working to complete that day's tasks. If you can pick a project manager, pick Juan! He is the best. The two other companies that we initially contacted for quotes still never gave us a final quote for the project! Funny to think that our kitchen has already been finished by PKD. If you are tired of contractors who won't return your call, or won't show up to give you a quote or finish the job, choose Platinum Kitchens. They are true to their word. Esther and Jeff A.
Posted: 9/24/2015 • Last edited: 3/02/2016 • Link to this review
Esther & Jeff! You guys are so amazing. This just made our day here at PKD. THIS is why we do what we do and it continues to be rewarding even after all of these years in the business. We are thrilled for you both and hope you enjoy the "new home" for many, many years. Please let us know if we can be of service to you in any way. All the best from the entire PKD Team.
After being frustrated with trying to find a good designer/contractor to help us with our kitchen, I found Platinum Kitchens and Design from a radio ad. They exceeded our expectations from the start. They met with us in our house and then sketched up what their idea for our kitchen would look like. It was so nice to see an actual 3D computer image of what the space would look like before committing to them. The Project Managers that were assigned to our job (Mike and Dave Joiner) were very proficient and professional and let me and my wife know everything that was going on at all times. If I ever threw out a small change to them they worked with us to get it done. The quality of the work is 2nd to none and you can tell its just done right! I very highly recommend Platinum to all my friends and anyone reading this review. You absolutely will not be disappointed. We love our new kitchen and have already gotten so many great compliments on it from friends and family.
Posted: 8/28/2015 • Last edited: 3/02/2016 • Link to this review
Mr. Livingston, thanks for your words of high praise. We so appreciate the review and are delighted that you not only love your finished kitchen, but were also so pleased with the process. It means a lot to us that you took the time to post your thoughts on this forum and we hope you will enjoy your new kitchen with family & friends for many years to come. All our best, PKD Team
We bought an older house that needed the kitchen completely gutted. The first person I met from PK was Julie. I was so happy with her from the moment we met! She took time to walk through my kitchen and hear my ideas and all my wants. She offered her expert advice and was so thorough. The next meeting with Julie was to review the plans she designed for our space. It was at this meeting, that I became really excited! Julie laid out the plans precisely the way I wanted! She is so talented! She was open to my ideas and gave me her feedback. From that day forward, she was available anytime I needed her. I met Sarah next to pick out everything. I would be lying if I said I was not nervous about this step. I went into this blind. I had no idea what I was doing &Sarah was awesome! She is brilliant at what she does and really made the whole process stress free! At that point, we waited for our cabinets to come in and shortly after, our project began! Luis was the project manager assigned to our job. From day one, Luis & his team were professional & available to answer questions at any time. Even when we had hiccups along the way, Luis resolved them quickly and perfectly. Luis and his team became like family to us by the end of all this! They were always so kind & patient, especially all the times my little ones were around ! I couldn't be more grateful for that. Overall, this has been an awesome experience and I will not hesitate to refer my friends to PK. Thank you so much !
Posted: 8/04/2015 • Last edited: 3/02/2016 • Link to this review
Wow! That couldn't be a better review if we wrote it ourselves. Thank you so much for this great review. We're so happy that Julie, Sarah & Luis all took such great care of you. Enjoy your new kitchen!
The entire process went very well and the team at Platinum was very professional throughout. The work was done on a timely basis and they responded well to every issue that came up. As a former Contractor this was the first time I had anyone do work like this in my home and I am very pleased with the kitchen.
Posted: 8/02/2015 • Last edited: 3/02/2016 • Link to this review
Mr. Hawes, Thank you for your review. We couldn't be more pleased that you are happy with your new kitchen. PKD strives to make the process, as well as, the end result, a positive experience. It was a pleasure working with you and we're here if you need us in the future. On behalf of the entire PKD Team, thank you!
We couldn't be happier with the whole process and are thrilled with our new kitchen. From our initial meeting with Michelle and the Design Team through the entire demo and build project with Juan and his team. PKD went well above our expectations!
Posted: 7/06/2015 • Link to this review
We are thrilled that the process was pleasant and that you love your new kitchen. We are lucky to have people like Michelle and Juan on our team who share the same goal of making our clients happy. Thank you for your kind review.
Completely gutted and redesigned our 19 year old kitchen. Enjoyed working with everyone from beginning to end. Michael and his team held my hand throughout the whole process, and Mike and Dave managed all the subcontractors quite efficiently. Luxury kitchen at an affordable price! We are very happy with result.
Posted: 6/10/2015 • Link to this review
Thank you so much! You were not only a pleasure to work with for all of us but also an absolute hoot! Thank you for being such a blast to work with. PKD team.
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