I've been in there a few times and I love shopping there, but if you need to speak to someone it can take a while. I came in to drop off some clothes one day and the staff at the front sat there talking for a good minute or two before taking notice of me. That being said, it was a very easy process. If you're someone that doesn't mind being assertive and getting the staff's attention to unlock dressing rooms or to sign in for your items it's not a bad place. The clothes are nice and decently priced, the overall process is very easy and organized, but the staff just isn't very attentive. This is not to be said though that they aren't nice. It's just kind of meh overall. I'll go back definitely, it's just not great.
Posted: 12/30/2011 • Link to this review
I would give Plato's Closet no stars if that was possible. The staff was awful. I had to wait several minutes for someone to even look at me to give me information on selling clothes, then wanted me to leave my belongings in the floor with no time estimate (except that if anything stays overnight, they donate it to charity). I thought I would hang around to see how quickly they got through items so I wouldn't have to come back, and found several cute items. I will say they have a lot of cute clothes and good prices. But when I went to try the clothes on, every single person working there - no fewer than 6 people - ignored me completely. Their signs say the staff should help you into a dressing room, but how can I follow the signs if the people who work there are too 'busy' to help? I waited several minutes, then decided they must not want my money or clothes. Won't go back there again!
Posted: 9/29/2009 • Link to this review