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Playa Azul Mexican Restaurant

(316) 322-7505

2521 W Central AveEl Dorado, KS 67042   map »

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Reviews

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Avoid unless you enjoy frustration., 6/18/2008

This has to be the biggest dining disappointment I have experienced in a very long time. I ordered a steak and enchilada combo plate. While we were waiting, my wife requested queso dip for our chips... along with the salsa and got a runny sauce used for cooking. She explained further and ended up with chili lumped in the sauce that was take off a plate from another table whose patrons had left. Waiter was rude and uncaring. When my plate arrived, I had a 1/8" thick piece of gristle and bone with NO edible meat. I asked the waiter if I could talk to the manager and he took my plate, with me thinking I would see the manager...I ended up with no food and no manager. We finally gave up after my wife finished her tacos, which had only a dab of meat, cheese and lettice..she said they didn't taste too bad, but were way overpriced for what she got. When we got to the register, I assumed since my plate was taken from me I would not be charged or some adjustment would be made. Wrong...the bill for this fiasco was over $28.00. The girl at the register could not have been more than 12 years old, and when I asked for the manager she just looked at me, then a line was forming so I just paid and left to avoid an incident. I will NEVER return to this restaurant and cannot recommend it to anyone. Fast food taco places are far superior with more bang for the buck.

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Reviews

Stevereno

Reviews: 3

Avoid unless you enjoy frustration.

This has to be the biggest dining disappointment I have experienced in a very long time. I ordered a steak and enchilada combo plate. While we were waiting, my wife requested queso dip for our chips along with the salsa and got a runny sauce used for cooking. She explained further and ended up with chili lumped in the sauce that was take off a plate from another table whose patrons had left. Waiter was rude and uncaring. When my plate arrived, I had a 1/8" thick piece of gristle and bone with NO edible meat. I asked the waiter if I could talk to the manager and he took my plate, with me thinking I would see the manager...I ended up with no food and no manager. We finally gave up after my wife finished her tacos, which had only a dab of meat, cheese and lettice..she said they didn't taste too bad, but were way overpriced for what she got. When we got to the register, I assumed since my plate was taken from me I would not be charged or some adjustment would be made. Wrong...the bill for this fiasco was over $28.00. The girl at the register could not have been more than 12 years old, and when I asked for the manager she just looked at me, then a line was forming so I just paid and left to avoid an incident. I will NEVER return to this restaurant and cannot recommend it to anyone. Fast food taco places are far superior with more bang for the buck.

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