496 Glen Iris Dr NE, Atlanta, GA 30308 map »
Used Plumb Works a couple of times up until I realized I was taken advantage of by them regarding the frost-free water hose faucet at the back of my house that they replaced 3-years ago for $400. I... covered the faucet in the winters with the appropriate insulated cover, but I went to use it about 6-weeks ago & only received a trickle of water. Called Plumb Works with issue; not only did they tell me that they couldn’t diagnose what was wrong since they couldn’t take it a part completely, they said that my front water hose faucet wasn’t working either. They were wrong: the front works fine! They aren’t warranting their company’s work on a faucet that should last 20+ years that they installed 3-years ago. They also told me that the cost of parts to replace the rear faucet would be $250 - I don’t know why when the actual parts costs less than $50 at Home Depot. Addressed the issue with one of their owners, Jerome, and now he won’t return any of my calls. PLUMB WORKS IS A RIP-OFF - BEWARE THEY’RE NOT ETHICAL!VIEW MORE »VIEW LESS »
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Clint spent a lot of time explaining to me what the problem with our toilet was as well as bringing up suggestions as to how our entire condo community can save money on our water bills. I appreciated his concern and he did a great job. He was also there when the company said he would be!
They are the most professional plumbers I've ever dealt with & they take the time to explain what they are doing. They aren't cheap, but what plumber is? At least I have confidence that they will do a good job & stand behind their work.
Have used them a few times and they have always done an ok job, but not overly impressed. One job was to replace the water line to our house from the street. They charged a couple of K for it and most of the work was done by some illegal day worker they gave a Plumb Works shirt to for the day. LOL..I could have dug that ditch for 1K it would have saved me!
I have used Plumb Works 6 or 7 times over the last few years. They are prompt, polite and clean up when they are finished! I have had nothing but great service from these folks and highly recommend them.
The folks at Plumb Works have done several jobs for us and we highly recommend them. They gave good estimates, were professional, courteous and prompt.