Plumb Xpress Plumbing & Drain, LLC.

5 star rating 48 Reviews

(770) 744-0820(770) 744-0820 View Website »

3441 Cherokee Street NorthwestKennesaw, GA 30144

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Reviews

  • Plumb Xpress Plumbing & Drain, LLC. - Kennesaw, GA -  Drew1160

    Reviews: 1

    A Plumbing Company You Can Trust
    Drew1160 (1 review)
    5/09/2012

    After having a water line leak in my yard I called several plumbing companies to come out and give me an estimate to fix my problem. After meeting with the plumbers from the different companies I decided to go with Plumb Xpress. The reason...this company was prompt, professional, and fairly priced. Everything the tech said he was going to do from the scope of the work to the amount of time the project would take was exact. These guys really impressed me and for that they have a customer for life. Thanks again Plumb Xpress

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    Plumb Xpress Plumbing & Drain, LLC. replied on 5/22/2012

    Thanks for your business and review.

  • Plumb Xpress Plumbing & Drain, LLC. - Kennesaw, GA -  Tracy66

    Reviews: 1

    Thanks Plumb Xpress
    Tracy66 (1 review)
    4/04/2012

    I had a great experiance with this company. I called several companies and they all had high trip fees and diagnostic fees. I spoked with owner and he tried helping us over the phone. He sent Andy out for a free 15 minuite home inspection. They were able to fix my sewer line that day. Plumb Xpress has my business from now own. The owner was great!

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    Plumb Xpress Plumbing & Drain, LLC. replied on 5/22/2012

    Thanks for your business and review.

  • Plumb Xpress Plumbing & Drain, LLC. - Kennesaw, GA -  shirleyrushmore

    Reviews: 1

    STAY AWAY!!!!!!!!!!!!!
    shirleyrushmore (1 review)
    2/04/2011

    OK where do I start. I had a leak coming down my living room fixture and called this company. Spoke with I guess the owner and made an appt for this morning at 9am. Well 9 came and went no one showed and no one called, so I called and got no answer. I waited another 20 min and called again. The same guy picked up (his cell is the # listed) I told him my name and was wondering if I should expect someone to come stop the leak. He very rudly, asked me for my address. Then said, "ma'am this is dispatches PROBLEM" (I'm thinking what problem I had and appt). I said but sir I spoke with you. Well he just snapped went off on me saying I dont have time for this sh!T. I said silent at first cause I was in complete SHOCK. And the only thing I could say was, "but I had an appointment". That, for some reason made him even madder! He yelled at me and hung up the phone. I was so upset, now I can't find a plumber on short notice and now I dont trust one to come in my home. I dont know what to do. DON"T EVER CALL THIS COMPANY

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    Plumb Xpress Plumbing & Drain, LLC. replied on 5/22/2012

    Dear Shirly, I am so sorry you had a bad experience with my company. I'm the owner and do not recall this particular incident, however, I have had several male dispatchers in the past and did have a problem with one for poor customer service - he is no longer with my organization. We have an A rating with the BBB and have never had any customer relation issues. Our goal has always been to provide excellent service to our customers and again, I apologize you had this experience. If you ever have another plumbing problem, please call me at the office at 770-218-2200 and you will recieve $250 credit off your bill.


Business details

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Hours of Operation

  • MON
  • 12:00am
  • 12:00pm
  • TUE
  • 12:00am
  • 12:00pm
  • WED
  • 12:00am
  • 12:00pm
  • THU
  • 12:00am
  • 12:00pm
  • FRI
  • 12:00am
  • 12:00pm
  • SAT
  • 12:00am
  • 12:00pm
  • SUN
  • 12:00am
  • 12:00pm

Green Credentials

Leaking faucets and pipes waste water and increase your utility bills. Call us to inspect your pipes and identify & repair leaks and install low-flow faucets and showers.

Photos

Plumb Xpress
20 photos
Album: Plumb Xpress
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We have A rating and Accredited business with BBB