Ponce de Leon Exxon Service Center

My daughter got stranded due to overheating near this shop, far from where we live. The car was towed there, and they performed "diagnostics" on it, charging $100. They diagnosed a punctured hose, and they quoted $400. I thought it was steep, but to avoid the inconvenience of towing the car again and not to lose the initial $100, I agreed. They called me next day and said that what was wrong was a broken water pump, and changed the repair cost to $1544. I refused, and they obligated me to pay the $400 in order to release the car. I explained it was not fair, and that I would be happy to pay just for the diagnostic charge (wrong diagnosis). They adamantly refused, and they did not treat me kindly on the phone. I ended up paying $400 for the "non-service". The car was fixed somewhere else for $600Needless to say, that was a ripoff and I do not recommend that place.

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I've only started coming here recently but every trip has been fantastic. Very professional, quick service, very honest, and great prices. Love the online discounts.

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My 2002 Honda Accord wasn't accelerating properly. I took it in to Mike and he told me exactly what was wrong, including how Texaco Express (down the street) did such a poor job that my oil was leaking! He changed the air filter for free and honored the coupon that was expired but still currently on their website. His team was really fast too. I got my car back the same day. Mike was super courteous and seemed really intent on making me happy so that I would keep coming back. This positive experience has definitely made me a life-long customer.
As a bonus, his oil changes are pretty cheap (about half the price of other place) and even cheaper on Wed's ladies' night. Also, you can pick your car up at any time since they have a 24/7 gas station next to it.
I'm so tired of being taken advantage of that I'm thrilled to have found this place. Thanks Mike and your crew for your hard work and honesty!!

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These guys were great. Very honest, fast and accommodating. I had two children under 2 with me and they helped get me in and out very quickly. They are very honest and do not "look" for problems. Also extremely reasonable. I had tires that needed air and a headlight that needed replaced and they did not even charge me. Would go back again and again.

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When I got in my car last night after work, I noticed one of my tires was almost completely flat. I called AAA and while they were able to find a nail in the tire and pump it up with air, they weren't able to patch it. So this morning I drove to the Ponce de Leon Exxon and within minutes of arriving, two mechanics were on the ground finding the nail and then patching the tire. They were so friendly and generous - they didn't even charge me for the repair! I'll definitely recommend them to my friends :)

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