Absolutely the BEST pool service and repair business in this area!! Frank and Angella are friendly, fair, and do exactly what they say they will do...on time. Will definitely do business with them again!! Cannot say enough good things about them.
Posted: 12/23/2011 • Link to this review
The staff at Pool Care Plus has always been attentive, professional, friendly, and courteous. They return calls and e-mails in a timely manner and perform quality service to keep our pool sparkling clean. They take the worry out of pool care, all for an excellent value. I highly recommend using Pool Care Plus!
Posted: 6/04/2011 • Link to this review
My experience with Pool Care Plus has always been positive. They are attentive, flexible and honest. I appreciate the fact that if there is a problem, Frank will diagnose and repair the problem quickly for a reasonable price. It takes a lot of the stress out of owning a pool. :)
Posted: 12/31/2010 • Link to this review
I called Frank to see if he could fix my pool problems. I had been fighting some issues for several months. We made an appointment and when he arrived he was courtious and professional. Within a matter of 15 minutes as he testd our water and checked our equipment told me exactly what was causing the problem and fixed it without putting a huge dent in my wallet. I was referred to Frank though a Friend who told me that I might have to wait a week but he would take care of us. Well needless to say, we thank Pool Care Plus for helping us out when 3 other people told us something else was wrong with the pool ,that would have cost us much more money to fix and that was clearly NOT the case. People be careful when you choose someone to help you. I am so thankful to our friend for referring us to Frank. THANK YOU!! THANK YOU!! THANK YOU!!
Posted: 12/29/2010 • Link to this review
I scheduled a time for them to come look at my pool and they never showed up or called to say they weren't coming. Almost 2 weeks later I got a call and they again scheduled a time with me. They never showed. A week later I got an email from them. Apparently they went in my backyard without my knowledge and tested my water. I was a little peeved but thought OK, lets just get my pool fixed. I called them and they said they would call me back to schedule an appointment for someone to come look at the pool and talk to me. Again no call.
Posted: 9/09/2010 • Link to this review
In refer to email - Recieved an email through our website from this person on 8/13/2010 (Friday) and followed up with a phone call on the Next Business day 8/16/2010 (Monday) where I left a message for a return call to schedule an appointment. When the woman called me back we did schedule an appointment that we were unfortunatley unable to keep due to emergency surgery that my husband had. With all the that happening, I did send another technician over to check the water the next day. We did speak about gate access if the client was not home and that the technician would just need to test the water in the pool and we would follow up via email with our findings in which we did on August 19th 2010 (Thursday. I also called and left a message for to call back and schedule an appointment for work to be done if she was interested. Please note**We also had experienced some technical difficulties as we were moving our office during the end of August & Beginning of September. Many calls and emails were lost during this transition that were not recoverable...even voice mails and it was a technical issue not caused by our company. It appears you fall into that timeline in contacting us and appologize for any inconvenience this may have caused you or anyone else that was effected by these changes.
The service is impecable. I have had some nasty issues with my system and they were able to stick to the troublsehooting and quickly resolve my issues efectively and affordable. I would recommedn Pool Care Plus to anyone looking for quality, compassion and knowledge. Thanks Pool Care Plus you guys ROCK!
Posted: 10/05/2009 • Link to this review
I have had almost a decade of pool service experience in the Phoenix area. Pool Care Plus is absolutely the best company I have ever used! Frank has gone above and beyond his duties to take good care of my pool! He is always doing something extra for me and does it with a smile! They are the BEST for service and personality!
Posted: 9/30/2009 • Link to this review
Pleasant to deal with, professional & knowledgeable. Will continue to do business with and also refer to friends and neighbors. Thanks for your help with our pool problems!It has been several months and everything is still working order! Thank you so much!!
Posted: 9/27/2009 • Link to this review
I am a Realtor! I surround myself with dependable, service minded companies. I have contacted Pool Care Plus on short notice for pool service, and the only response I have received is, "We will take care of it"! And they do! In my line of work I cannot wait for days for my properties to be taken care of. I will say that Pool Care Plus goes above and beyond to make their clients happy!
Posted: 9/24/2009 • Link to this review
I was having a hard time with my remodelled Salt pool this year and a friend suggested calling Pool Care Plus. I spoke with Angela about the difficulties and she came out soon after. The prices were comparable, but I felt the pool treatment and their service were far above average. Angela not only fixed the water levels but showed me how to maintain it better myself (It had grown some algae and it was difficult to get rid of). I feel confident now, and the pool has been sparkling every day since. What a turn around! I recommend them to anyone!
Posted: 7/16/2009 • Link to this review
Angela and Frank were awesome to deal with and the pool was sparkling clear after a panic green pool call to them. They saved me tons of money from the competition and even sent in the warranty card for my baracuda pool vacuum. Highly recommend Pool care Plus services.
Posted: 6/10/2009 • Link to this review
Great company! Frank came out the same day of my call and worked around my work schedule so well. He gave me so much advice on the pool too. He fixed my broken filter/pipes wonderfully after we both did some detective work on how it got broken! Frank also called me after the job was done (and after work hours) to give me a few more pointers; I really appreciated that so much. I am so glad I found him and Angela; if I have pool problems in the future, I know who to call. Thanks so much for a job well done.
Posted: 3/01/2009 • Link to this review
We are certified through the (NSPF) National Swimming Pool Foundation and hold CPO - Certified Pool-Spa Operator Certification. This program was edveloped in 1972 and delivers more training than any other program in the pool and spa industry alone. We are also pround BBB, IPSSA members, & Certified with A&A Mfg. for in floor cleaning system repairs & warranty work.
* By Appointment Only
* 24-Hour Service Available
Were are going GREEN!In Helping to educate customers about using energy efficient products & equipment. In addtion we are also use a paperless service for billing & leaving service slips only on request. We offer Orenda products www.orendatech.com for further information. Using small fuel efficient vehicles is safer for safer and cleaner air and will be proactive in getting environmental Certifications as they are available to us.