Pool Care Plus, LLC

16772 W Bell Road , Suite 110-128 
Surprise, AZ 85374
Phone: (623) 239-4557
Website: www.poolcareplus.com
Pool Care Plus, LLC Pool Care Plus, LLC : Swimming Pools & Spas, Surprise, AZ




Reviews
Reviews: 4

Posted on 12/23/2011

Totally awesome
Absolutely the BEST pool service and repair business in this area!! Frank and Angella are friendly, fair, and do exactly what they say they will doon time. Will definitely do business with them again!! Cannot say enough good things about them....
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Reviews: 1

Posted on 6/4/2011

Professional Service and Excellent Value
The staff at Pool Care Plus has always been attentive, professional, friendly, and courteous. They return calls and e-mails in a timely manner and perform quality service to keep our pool sparkling clean. They take the worry out of pool care, all for an excellent value. I highly recommend using Pool Care Plus!
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Reviews: 1

Posted on 12/31/2010

Integrity
My experience with Pool Care Plus has always been positive. They are attentive, flexible and honest. I appreciate the fact that if there is a problem, Frank will diagnose and repair the problem quickly for a reasonable price. It takes a lot of the stress out of owning a pool. :)
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Reviews: 1

Posted on 12/29/2010

Exceptional! Excellent! Exerienced!
I called Frank to see if he could fix my pool problems. I had been fighting some issues for several months. We made an appointment and when he arrived he was courtious and professional. Within a matter of 15 minutes as he testd our water and checked our equipment told me exactly what was causing the problem and fixed it without putting a huge dent in my wallet. I was referred to Frank though a Friend who told me that I might have to wait a week but he would take care of us. Well needless to say, we thank Pool Care Plus for helping us out when 3 other people told us something else was wrong with the pool ,that would have cost us much more money to fix and that was clearly NOT the case. People be careful when you choose someone to help you. I am so thankful to our friend for referring us to Frank.
THANK YOU!! THANK YOU!! THANK YOU!!
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Reviews: 1

Posted on 9/9/2010

Doesn't Return My Calls
I scheduled a time for them to come look at my pool and they never showed up or called to say they weren't coming. Almost 2 weeks later I got a call and they again scheduled a time with me. They never showed. A week later I got an email from them. Apparently they went in my backyard without my knowledge and tested my water. I was a little peeved but thought OK, lets just get my pool fixed. I called them and they said they would call me back to schedule an appointment for someone to come look at the pool and talk to me. Again no call.
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Pool Care Plus, LLC replied on 12-29-2010
In refer to email - Recieved an email through our website from this person on 8/13/2010 (Friday) and followed up with a phone call on the Next Business day 8/16/2010 (Monday) where I left a message for a return call to schedule an appointment. When the woman called me back we did schedule an appointment that we were unfortunatley unable to keep due to emergency surgery that my husband had. With all the that happening, I did send another technician over to check the water the next day. We did speak about gate access if the client was not home and that the technician would just need to test the water in the pool and we would follow up via email with our findings in which we did on August 19th 2010 (Thursday. I also called and left a message for to call back and schedule an appointment for work to be done if she was interested. Please note**We also had experienced some technical difficulties as we were moving our office during the end of August & Beginning of September. Many calls and emails were lost during this transition that were not recoverable...even voice mails and it was a technical issue not caused by our company. It appears you fall into that timeline in contacting us and appologize for any inconvenience this may have caused you or anyone else that was effected by these changes.
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