Terrific Dentist - knowledgeable and empathetic Dr Charles Poole is a terrific dentist. He is knowledgeable, skilled, flexible, empathetic and (best of all) consults with his patients to work together and find the best solution to the problem. I've been a patient of his for several years after being displeased with the treatment I received elsewhere. My biggest complaint with other dentists is the transparent desire to bill more services. With Dr Poole, I know that health and patient comfort are the top concerns and he is able to deliver on that promise without compromising cosmetics. On a business trip, a few weeks ago, I developed extraordinary sensitivity in the tooth and called Dr Poole (after hours) from an airport for advice. He: 1) carved out time for me the following morning, 2) phoned in a pain med prescription to get through the night, and 3) checked on me (by text) until after I got home that night. The treatment involved: 1) surgical treatment of the dental infection (I had let it get pretty bad), 2) a root canal (that wasn't nearly as painful as I had heard they are), and a permanent crown with a great deal of attention to cosmetic detail (you can't tell it's not the original tooth). Typically, one would have to visit a periodontist, endodontist, and a general practitioner to perform all the services I needed. However, Dr Poole handled it all and did an outstanding job. I highly recommend him.
Posted: 5/22/2013 • Link to this review
I had a pegged lateral tooth that was crowned 30 years ago. When that crown completely broke off, requiring dental surgery to expose enough original tooth to re-crown, Dr. Poole handled the entire procedure from start to finish. From basic cleaning to involved surgery, Dr. Poole can handle it all in his office, so I didn't have to split treatment between my dentist and a surgical specialist. Throughout the procedure, he meticulously explained to me what he was going to do at every step before he did it, giving me comfort during the process. You know how awful it feels to be all numb and wondering what the heck is going on in your mouth. The care and concern he took to keep me informed made the whole situation so much less stressful. I can't recommend Dr. Poole highly enough.
Posted: 4/26/2013 • Link to this review
Took the time to repair years of bad dentistry to my mouth. He made an enormous difference. I can't thank him enough. The number of phony stars and trumped up reviews for other dentists doesn't matter. He's the best. I saw him in his Buckhead office.
Posted: 9/20/2011 • Link to this review