My daughter refused to open her little mouth for a regular dentist. I took her to a Pediatric Dentist office hoping somehow they would get her to comply. They did and she really has been fine going for check ups ever since. The employees are very nice.
Posted: 11/14/2014 • Link to this review
When I first brought my son there for a checkup, they seemed friendly and competent. When the billing was coded incorrectly, I was supposed to just pay up the balance. They routinely billed incorrectly, and they never seemed surprised. When they scared the heck out of my child (and acted like it was his fault)I was supposed to think that was normal? When they told me it was urgent for my child to have 6 fillings (another pediatric dentist disagrees!) and charged me 2X what others charge, I wrote this review. Don't go here. In my opinion, the care is not up to par and the billing is, well, suspect. Two stars because the cleaning visits were fine (except billing.)
Posted: 1/26/2012 • Link to this review
For years, I have taken my 2 elementary school children there since they were both 3 years old. Never had a problem with the dental service all these years. Was very pleased until 2011 visit. If you go here, please never pay the bill up front, but rather have them submit the bill directly to the insurance plan. I had a problem with the insurance due to coding not being accepted, and I was paid pennies on a nice size dental bill. Over the course of 5 months dealing with insurance and their practice (bills coded wrong, missing info), I was left holding the bag since I paid upfront. I asked the practice to help me with the claim, and was told in so many words that it was my problem and to have my employer go and complain to the insurance company. Good dentist, bad billing and customer service. I am sad to leave them, but I won't allow myself to be burned again.
Posted: 11/18/2011 • Link to this review
My husband brought my daughter to the office to jsut get free consultation for a school adimission form. When he asked if they check cavity, without any explanation, they brought in the doctor to do unnecessary oral evaluation for the form and charged him $98!!!!
Posted: 10/15/2010 • Link to this review
I took my child to Dr. Haugseth for her first detnal checkup. Dr. Haugseth said she should have been seen at one year old. No other office and most pediatricians dont recommend that but if I had taken her at 1 year old I probably could have avoided the cavities she had and the pain from the absess. Her staff is wonderful. My child loves going there and especially loves the dog. They taught me how to brush and floss the right way and talked to me about diet. I was taken on time with no waiting. Yes, her prices are a little higher than most other pediatric dentsts but you get what you pay for!! They were on my PPO so I did not have to pay anything for her cleaning and Xraysand they handled all the insurance. I will be seeing Dr. Haugseth and her staff for a long time!
Posted: 7/09/2010 • Last edited: 7/16/2010 • Link to this review
To be honest, I found Dr. Haugseth to be a little abrasive at first (toward the parents)--she tells it like it is without 'sugar-coating' it (apropos for a dentist, I guess!); but she is very caring with the kids as is her staff. It took me a little off guard, but I appreciate that she seems to really know her stuff and has been practicing (at the same location) for a long time... and frankly my 4yr old son really likes going there so, that's that. When he was 3, my son needed to have lots of work done--multiple cavities and crowns. I had taken him to one of those large pediatric dentistry chains (in Vinings), and against my better instincts decided to have the work done there. A year later, my (now) 4 year old had developed abscesses within each of the crowns the other dentist had put in. Dr. Haugseth explained why the crowns were so poor (ill-fitting) and had allowed bacteria to get in underneath them. She explained exactly what needed to be done and answered all of my questions. Her staff went above and beyond to make sure our insurance company would cover replacing one of the previous crowns. After seeing what Dr. Haugseth has done to fix my son's teeth (they look great now!), I felt awful about subjecting my son to that other dentist's 'not-so-handy work'. Our son loves going to Post Oak (for the toys) and the staff is great with him. We have been very pleased so far and will be bringing him back again--as well his baby brother when he is old enough.
Posted: 6/22/2010 • Last edited: 6/25/2010 • Link to this review
I am not saying that you are making something up, but I visited this office and have referred all of my friends with kids and we were all quoted $63 for sealants. Why are yours so high? They provide all estimates up front and verify each procedure. I would love to see your written estimate posted here. Besides the fact these are teeth our kids have until 10 or 12 years old. Check your ins policy they allow reapplication of the sealants every 3 years and this office does not re-charge ever, each visit since they are backed by the Doctors personal promise - in addition - if the tooth sealed ever needs a filling your are credited back the amount of the sealant. You can't loose with a deal like that. Did you not check your insurance and provider lists? The office files my insurance and I pay the estimated part not covered and I'm not in network with them - Did you pay in full? I'm not changing a thing and someone just sounds like an unhappy person that does not have the facts correct. Research online - it is noted to have children seen by their 1st birthday, my pediatrician told me this also - Thanks to them for being up to date! My kids, my friends and their kids love the office, Dr. Rhea, the staff and Maggie. You will only regret NOT going to this office.
Posted: 9/16/2009 • Link to this review
I have just come from bringing my 4 year old to her first exam. I called and was told they accept Delta Dental. I met the dentist who informed me I should have been bringing my child in since she was 1. I was also told that I need to be brushing her teeth instead of my daughter until she is 12. This is totally different information I have received from my dentist,my other childs dentist and pediatrican. I was able to sit with her while she was cleaning but then had to leave to go watch a video about sealants while my child was getting xrays. They wanted to put these on a 4 year old at 84.00 per tooth. Then I was informed by Rhea Haugseth herself that she was not on any dental network and I had to pay upfront for the charges. I called Delta Dental after I had left and they informed me that out of network dentists may charge whatever they would like such as 42.00 for flouride! Please learn from me and do not go there if you are covered by any dental insurance company!
Posted: 9/01/2009 • Link to this review
I went to Post Oak Pediatric Dentistry after another dentist told me my child needed a lot of work (crowns). After the exam and a few xrays Dr. Haugseth found a few teeth that needed fillings only. (As for the sealant comment - had I had them done on baby teeth this would not have ben an issue). They filed my insurance and I paid only my copay amount. I would trust and use them even if I lost my dental insurance. Fair, honest and my daughter loved it there.
Posted: 6/22/2009 • Link to this review
She cried the entire time she was there and they were just looking at her teeth. That was sign number one that this office was not a match for our family. This office wanted to knock my child out with demoral. To do a teeth cleaning, X-rays, and fillings and oh yeah sealants that she did not need all for a $1998.00. I decided to call around and see what other Ped. Dentist do. I found most do not use demerol and that all the others said they could do X-rays and a teeth cleaning without knocking her out. This Dentist said she found 6 cavities. I took her to another dentist she did great. No crying and they were able to take x-rays and do a cleaning without sedation. She also only has one very small cavity. They will sedate her with a little laughing gas for the cavity to be filled. As a parent check around if you think things are not right. My gut feeling was that something about this place was not right. Hope this helps someone else.
Posted: 2/16/2007 • Last edited: 1/02/2008 • Link to this review
I went to Dr. Haugseth for years until I was about 15 or so. And I have to say my teeth are pretty close to perfect, not to brag about myself or anything. I am 21 now and am always asked how my teeth are so straight! As much as I HATED going to the dentist she was really great. They have video games and T.V.'s there. The only reason my mom could get me to go is so I could play the old Mario Bros on Nintendo. Thank you Dr. Haugseth.
Posted: 10/17/2006 • Last edited: 1/02/2008 • Link to this review
Post Oak Pediatric Dentistry wanted to put sealants on my child's 2-year molars. These are teeth that fall out later in childhood. This is a service that was not covered by my insurance. They wanted to charge me upwards of $400 for what seems to be an unnecessary procedure. I do admit that they were friendly and very competant at their work. However, unless you have a lot of money or are comfortable repeatedly ignoring the dentist's recommendations, I suggest you go elsewhere.
Posted: 5/19/2006 • Last edited: 9/01/2009 • Link to this review