Very unprofessional company that increased our bill with no explanation. We left town right after work was completed and they wanted paid immediately. They threatened to contact an attorney. (It had been less than 1 week). We told them we would pay, but wanted to know what they had done since our bill was more expensive. My husband talked to the tech and then paid the bill in the mail. After a week, they called and asked where the money was at. They said if we didn't pay soon, they would take the part out of the unit. Over the weekend, they came out and disconnected a cable in the wiring harness which caused our house to heat up over 102 degrees. It was still pumping hot air even then. We called another company today and they said that it looked sabotaged. The worst part is they killed my daughters pet gerbil due to the heat. This company was so slow to start with that it took over 30 days to complete the job. They wouldn't show up, then they said they rec'd the wrong parts etc. Today is 30 days from completion of the job. Also, the new company said they would have charged half the price. My advise...STAY AWAY FROM THEM!!!
Posted: 7/13/2009 • Link to this review