Precision Appliance Service Co. - Decatur, GA - Appliance Rental & Repair Services

Precision Appliance Service Co.

5 star rating 318 Reviews

(770) 464-0205(770) 464-0205

3904 North Druid Hills RoadDecatur, GA 30033

  map »

Precision Appliance Service Co. - Decatur, GA - Best Of 2015 - Kudzu.com Precision Appliance Service Co. - Decatur, GA - Best Of 2015 - Kudzu.com Precision Appliance Service Co. - Decatur, GA - Best Of 2014 - Kudzu.com Precision Appliance Service Co. - Decatur, GA - Best Of 2014 - Kudzu.com Precision Appliance Service Co. - Decatur, GA - Best Of 2013 - Kudzu.com Precision Appliance Service Co. - Decatur, GA - Best Of 2013 - Kudzu.com

Business overview

Precision Appliance Service Co. - Decatur, GA - Portrait

Precision Appliance Service Co. offers reliable and honest appliance repair services to the greater Atlanta area. We are family owned and operated and offer quality workmanship unsurpassed by our competition at a price you can afford. With over 25 years of experience, we have the tools and training to get the job done right. Same day or next day service is always guaranteed.

We guarantee everything we do, offer a 1 year warranty on parts & labor to all our customers. Our name says it.. all because all our service are honest and given at a price you can afford. We understand that without our customers we wouldn't be a business. Fully licensed and insured.,

Contact Precision Appliance Service to schedule your next appointment.

VIEW MORE »VIEW LESS »

Brands Rented or Repaired

  • Admiral
  • Amana
  • Coldspot
  • Fisher & Paykel
  • Frigidaire
  • General Electric - Hotpoint
  • Gibson
  • Ice-O-Matic
  • In-Sink-Erator
  • Jenn-air
  • Kelvinator
  • Kenmore
  • Kitchenaid
  • LG
  • Magic Chef
  • Maytag
  • Sub-Zero
  • Whirlpool
  • White - Westinghouse

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
VIEW MORE »

Services

  • Commercial Accounts
  • Estimates
  • General Repairs
  • In-Home Services
  • Maintenance & Cleaning
  • Next Day Service
  • Old Appliance Removal
  • Repairs & Maintenance
  • Same-Day Service
  • Testing & Diagnostics

Types Rented

  • Air Conditioners
  • Dishwashers
  • Dryers
  • Garbage Disposals
  • General Major Appliances
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Trash Compactors
  • Washing Machines

Types Repaired

  • Dishwashers
  • Dryer Vents
  • Dryers
  • Garbage Disposals
  • General Major Appliances
  • Ice Machines
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Trash Compactors
  • Washing Machines

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

Licensed and Insured; EPA Certified; Member of the United Services Association; 606 CFC Certified; Preventative Maintenance Certification; Certified in all Electrical work; Operated by Certified Technicians

Hours of Operation

  • MON
  • 8:00am
  • 7:00pm
  • TUE
  • 8:00am
  • 7:00pm
  • WED
  • 8:00am
  • 7:00pm
  • THU
  • 8:00am
  • 7:00pm
  • FRI
  • 8:00am
  • 7:00pm
  • SAT
  • 9:00pm
  • 1:00pm
  • SUN

* By Appointment Only

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2001

Documents

[PDF] Testimonials

Green Credentials

We recycle all electronic parts,plastic parts, and cardboard boxes.

Languages Spoken

  • English

Reviews

View More »

Fantastic Customer Service, 4/18/2016

Eugene is a true treasure. Honest, hard-working. I can not say enough good things about Precision Appliance Service. A lot of times you get a company based on reviews and think what were all those... good reviews about? This company truly stands up to all the amazing reviews. Eugene was extremely courteous and truthful.

VIEW MORE »VIEW LESS »

Great Service, 4/12/2016

I just had Eugene from Precision Appliance at the house and couldn't be happier. Eugene not only helped with our issue with our dishwasher, but he also gave good advice with our leaking sink... explaining that the faucet was probably under a lifetime warranty. (I had been planning to replace it). I was on a call while he finished up, so when I went into the kitchen I saw that he had taken the initiative to call Moen and asked them to FedEx us replacement parts for the faucet. That is what I call going above and beyond. Thank you, Eugene!

VIEW MORE »VIEW LESS »

Videos & Photos

View all »

Photos (16 photos)

  • Precision Appliance Service Co. - Decatur, GA - Freezer Repair
  • Precision Appliance Service Co. - Decatur, GA - Washer / Dryer Repair
  • Precision Appliance Service Co. - Decatur, GA - Fridge Repair
  • Precision Appliance Service Co. - Decatur, GA - Stovetop Repair
  • Precision Appliance Service Co. - Decatur, GA - Kitchen Appliance Repair
  • Precision Appliance Service Co. - Decatur, GA - Refrigerator Repair
  • Precision Appliance Service Co. - Decatur, GA - Oven Repair
  • Precision Appliance Service Co. - Decatur, GA - Dryer Repair
  • Precision Appliance Service Co. - Decatur, GA - Oven Repair
  • Precision Appliance Service Co. - Decatur, GA - Kitchen Appliance REpair
  • Precision Appliance Service Co. - Decatur, GA - Freezer Repair
  • Precision Appliance Service Co. - Decatur, GA - Dryer repair
  • Precision Appliance Service Co. - Decatur, GA - Refrigerator Repair
  • Precision Appliance Service Co. - Decatur, GA - Stove Repair
  • Precision Appliance Service Co. - Decatur, GA - Microwave Repair
  • Precision Appliance Service Co. - Decatur, GA - Appliance Repair


Freezer Repair

Displaying 1-15 of 318

Reviews

Precision Appliance Service Co. - Decatur, GA -  debmarkland1

Reviews: 7

No Communication / No Show

I called Precision Appliance, on a Friday, based on the high ranking on Kudzu. I was very disappointed. The first person I spoke with was very helpful and set up an appointment for Monday. On Monday, after not hearing from them, I called and asked if they were still scheduled to come, They had a problem with a technician, etc., etc.. We rescheduled for Tuesday. I sat at home during my 3 hour time window and called after my window was up. They told me basically the same story and made me feel as though it was all because my washing machine required two techs. They apologized, but a phone call much earlier in the days both days would have prevented my frustration. I have called another company and will be going to the laundromat tomorrow again.

Project Details

Area Roswell, GA

Cost Less than $250

Date June 2016

Was this review helpful?

Yes (0)     No (0)

Precision Appliance Service Co. - Decatur, GA -  luckygolfer

Reviews: 14

Stay Away!!

Eugene came out to look at my built-in microwave. He charged me $79.95 for a service charge that would be deducted from any repair. He said it needed a magnetron, would cost over $500, and appeared to order one on his phone. That was 2 weeks ago. I have called many times and have been given many appointments. They have not shown up for any of them. When I call, I get an excuse with a promise for the next appointment. They never call to let me know they are not coming. I am left waiting on them. They have quit taking my calls. I believe they never intended to fix the microwave and thought I would quit calling. I have. I can't believe they treated me this way. I am a repeat customer that gave them a positive review at my first experience with them in 2014. I hope you heed my advice. If you look at the one star reviews, you will see they are for no shows. I think they write their own positive reviews. They can't be trusted. Call someone else; anyone is better than them. I will.

Project Details

Area Marietta, GA

Cost Less than $250

Date June 2016

Was this review helpful?

Yes (0)     No (0)

Precision Appliance Service Co. - Decatur, GA -  hopskud

Reviews: 2

Fantastic Customer Service

Eugene is a true treasure. Honest, hard-working. I can not say enough good things about Precision Appliance Service. A lot of times you get a company based on reviews and think what were all those good reviews about? This company truly stands up to all the amazing reviews. Eugene was extremely courteous and truthful.

Project Details

Fixed dryer

Area Roswell, GA

Cost Less than $250

Date April 2016

Was this review helpful?

Yes (0)     No (0)

Precision Appliance Service Co. - Decatur, GA -  yogalaura

Reviews: 2

Great Service

I just had Eugene from Precision Appliance at the house and couldn't be happier. Eugene not only helped with our issue with our dishwasher, but he also gave good advice with our leaking sink explaining that the faucet was probably under a lifetime warranty. (I had been planning to replace it). I was on a call while he finished up, so when I went into the kitchen I saw that he had taken the initiative to call Moen and asked them to FedEx us replacement parts for the faucet. That is what I call going above and beyond. Thank you, Eugene!

Project Details

Area Alpharetta, GA

Cost Less than $250

Date April 2016

Was this review helpful?

Yes (0)     No (0)

Precision Appliance Service Co. - Decatur, GA -  maggieabernathy1979

Reviews: 1

Excellent Customer Service

I have a LG Refrigerator that stopped working and I didn't know what I was going to do. I called my daughter and she gave me the number for Precision Appliance Service, she said she has used them several times and was very pleased with the service she received. So I called the office and spoke with Jason Ouzts and we talked about what my Refrigerator was doing. I was put on the schedule for Jason to come to my home on Friday. When Jason arrived he was so polite and he said Ms. Abernathy we will get you taken care of. Jason fixed my Refrigerator and I am so thankful I called Precision Appliance Service, I will keep their number close at hand and will call them again. Thank you Jason for your kindness - God Bless You Sincerely, Ms. Maggie Abernathy Alpharetta, GA

Project Details

Area Alpharetta, GA

Cost $500 - $999

Date April 2016

Was this review helpful?

Yes (0)     No (0)

Precision Appliance Service Co. - Decatur, GA -  LeslieHB

Reviews: 1

BEST SERVICE IN ATLANTA GA!

I am very impressed with the service I received on my Maytag Dryer. I called and spoke with Jason about my dryer and he was very knowledgeable about the issue with my dryer. I was scheduled for Wednesday morning for service on my dryer and he arrived promptly, he was very polite and he knew exactly what was wrong with my dryer. Having a 4 year old it is critical to have my dryer working and I thank Jason for getting my dryer going so quickly. I would definetly recommend this company - A+ Leslie B. Marietta, GA

Project Details

Area Marietta, GA

Cost $250 - $499

Date March 2016

Was this review helpful?

Yes (0)     No (0)

Precision Appliance Service Co. - Decatur, GA -  Kevin_from_Lilburn

Reviews: 3

Excellent in every respect

My two-year-old refrigerator was having issues, and Eugene from Precision Appliance Service came out to take a look the same day I called. He was on-time, incredibly pleasant, and demonstrated significant expertise. Unfortunately my fridge experienced a total failure of a significant and very costly part. Eugene called the manufacturer, explained the situation, and while the warranty had expired, Eugene's persistence led to the manufacturer replacing the fridge with a brand new one at less than half the retail cost. This high level of customer service and advocacy is rare in my experience, and I can't imagine calling anyone else to repair my appliances in the future.

Project Details

Precision Appliance Service came out to look at my refrigerator, which was running constantly and not keeping the food frozen in the freezer section.

Area Lilburn, GA

Cost Less than $250

Date March 2016

Was this review helpful?

Yes (0)     No (0)

Precision Appliance Service Co. - Decatur, GA -  ashleyhowser

Reviews: 2

Fixed my wall oven

My double wall oven was not heating properly. They quickly determined the problem and had it fixed and now it is working well. This was a two person job since they had to take the wall oven out of the wall. It took some coordination to schedule the two people to come, but Jason was very communicative which was appreciated. Glad to have it working again.

Was this review helpful?

Yes (0)     No (0)

Precision Appliance Service Co. - Decatur, GA -  blakgeek

Reviews: 1

No Call And No Show

Precision was supposed to come out to repair our build in microwave. I was given a window of 1:00 to 4:00 and told they'd give me a call when they were on their way. I never heard anything and 4:00 has come and gone. I tried calling them but was only able to get their voicemail. Maybe they do great when you can get them to show up but I couldn't so I'll be moving on. This was pretty unprofessional as well as inconsiderate.

Was this review helpful?

Yes (0)     No (0)

Precision Appliance Service Co. - Decatur, GA -  heylady27

Reviews: 1

Great service. Honest and efficient.

I had a relatively new washer that suddenly stopped working. Eugene came over and in no time at all fixed it (i.e. drained the water out, disassembled it and ultimately found the culprit-- a mini-sock that had gotten jammed inside.) He also taught me how to prevent that from happening again (e.g. wash those little socks inside a mesh bag.) Honest man. Efficient and competent. As a woman who lives alone, I felt very comfortable with this business. I also felt the price was very reasonable. Thank you!

Was this review helpful?

Yes (0)     No (0)

Precision Appliance Service Co. - Decatur, GA -  MsMaeAnn

Reviews: 2

Only folks I would trust- EUGENE is the best!!!

I have used this company for all my appliance needs for a few years now,, dishwasher, washer, dryer,, and I am always so pleased. Eugene is so thorough, efficient,, and he is very dedicated to each call. I love how he fixes the problem but always wants to see why it happened. I trust Eugene and Precision, and have referred him to many folks. They always take great care of me , I could never use anyone else!!!! Eugene is so delightful,, the only repair man I am ever happy to see!!!!

Was this review helpful?

Yes (0)     No (0)

Precision Appliance Service Co. - Decatur, GA -  bdbasb

Reviews: 3

Never showed up

Called on Monday in order to have my washer fixed. Told me they would be out on Tuesday between 10am - 1pm, technician never showed or called. Left a message on Tuesday evening and no response. Technician called on Saturday (12/26) to apologize for missed appointment. Technician said the service call fee would be waived and that he would be there between 1pm - 4pm. Again technician DID NOT SHOW UP.

Was this review helpful?

Yes (0)     No (0)

Precision Appliance Service Co. - Decatur, GA -  jhoff86

Reviews: 3

No Show to Scheduled Appointment

I called these guys during a holiday week and left a voicemail about scheduling a repair, nobody ever called me back. Well, it's a holiday week, I thought, they're probably extremely busy so I called back the following week. The woman on the phone said the repair guy would be out between 3-6pm. I waited 3 hours and finally got a call at 6:15pm from a guy who said he fixes appliances and was 30 minutes out. No explanation or anything, it all sounded super sketchy. I've never had an issue like this before with a business and frankly if they're this terrible with new customers, I can't imagine they would be any better at getting anything fixed.

Was this review helpful?

Yes (0)     No (0)

Precision Appliance Service Co. - Decatur, GA -  cgregister

Reviews: 4

dryer repair

I called on Monday and they called me back the same day. Scheduled to come on Wednesday, between 10-1 and called before coming. Alisha was here for about 2 hours, did the necessary repairs, explained it all to me and made some recommendations that I really appreciated. She was able to communicate with me in laymen terms that I could understand. Will definitely use again. Clarice Whiting

Was this review helpful?

Yes (0)     No (0)

Precision Appliance Service Co. - Decatur, GA -  essmays

Reviews: 4

No Call No Show

I scheduled an appointment to have my gas range repaired. I was given an appointment day and time. On appointment day, no call and no show. I called the company to inquire about my appointment. No return call. Oh well, I booked them based on the reviews but guess I'll keep looking for a more reliable company.

Was this review helpful?

Yes (0)     No (0)

Photos

Album: Generic
1 of 16




Freezer Repair