After our long time hvac tech retired we were worried we would not be able to find someone as honest and reliable as he had always been, well we found them, came out the same day and only did the... needed repair without any high pressure to replace. would recommend them to everyone,in fact we have. so glad to have found this company.VIEW MORE »VIEW LESS »
I had Premier out the week before Thanksgiving to look at my upstairs furnace, it turns out that I needed a new one. They came out on a cold, rainy night to replace the unit, which I very much... appreciated. What I did not appreciate was that they left a trail of mud and dirt all over my carpets, a huge gash in the wall from removing the old furnace, and insulation all over the floor. In addition to the horrible clean-up/care of my home, the men who did the install claimed I needed a new thermostat, although the thermostat worked just fine in the summer. Rather than telling me up front that I would have an additional charge, they waited until they invoiced me to tell me. Had I known I was going to incur an additional charge, I would have gone and selected my own thermostat. What frustrates me most is the fact that I did not even receive so much as a follow up call from the salesmen to be sure I was satisfied. Once they received my payment, they no longer cared whether I was happy or not. To sum it all up, a prompt response and reasonable pricing does not always mean a good company. I will not be recommending this company to my family and friends, or anyone else for that matter.VIEW MORE »VIEW LESS »
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Premier Comfort came to my home at 7pm. They worked around my schedule so I did not have to miss any work. I recommend them to everyone. Thanks for getting me heat.
This past summer our system was not cooling, made a call to Premier Comfort Services. John came out right away and had us up and running again in no time. Great service!