Displaying 16-30 of 94
Highly impressed with Premier and their employees! They are prompt, professional, extremely knowledgeable, and courteous. Use this company - you will be glad you did!
Posted: 3/04/2012 • Last edited: 1/15/2013 • Link to this review
Heat went off Friday night. Eric showed up Saturday afternoon. He showed us the bad part and heat was on in 20 minutes. Good price and very professional & friendly. Thanks
Posted: 2/11/2012 • Last edited: 1/15/2013 • Link to this review
Contacted Premier Saturday morning. Eric Dunn showed up ahead of schedule. He showed us the bad part and replaced it within 20 minutes. He was courtesy, professional and friendly. We will use Premier in the future. Answer service (Melissia) was also extremely professional and courtesy. Thank you all.
Posted on Customer Lobby: 2/11/2012
After years of service from another provider and their less than concerned attitude, I was looking for someone else to service my Geo-Thermal HVAC. From the very first visit by Shane, who found several issues and followed up with suggestions, to Jason & Lou, who installed the replacement parts, to Nathan, who found & resolved more problems, I was made to feel like I was the most important issue - on top of their list. Even the girl that answers the phones when I call (and they are availabe 24/7) was very friendly. They are my #1 from now on!
Posted: 2/07/2012 • Last edited: 1/15/2013 • Link to this review
Thank you for a great review. We at Premier Indoor Comfort understand the importance of a customer and we work very hard to do what we say were going to do. We have a great team of employees.
I give this company big thumbs up for getting my home heating system repair done in less than one hour, and for charging a reasonable price. First time trying Premier, and I'm sure I'll only call them next time I need repair work.
Posted: 1/29/2012 • Last edited: 1/15/2013 • Link to this review
James Knox is a very knowledgeable technician who is also great at communicating about systems and services to us the homeowners. He is very pleasant to deal with. We are preparing to re-locate from the area and will recommend Premier and James to the prospective home owners.
Posted on Customer Lobby: 10/25/2011
As a lawyer my schedule is very demanding. My wife generally takes care of service calls and it was a pleasant surprise to hear how happy and satisfied she was after this past Monday;s service call. On time, professional and thorough. No high pressure sales schtick, just professional service. Great job.
Posted on Customer Lobby: 10/07/2011
they dont call it premier for nothing. I recently purchased a dehumidifier online to save some money. after running the power, installing a proper drainline for the condensate the unit did not power ON. what a letdown. I called premier because they carry and service the brand I bought. Shane came out that same day and had it up and running in 15 minutes. what a relief. knowlegeable, professional, and a definite asset to his company. give that man a raise.
Posted: 9/15/2011 • Last edited: 1/15/2013 • Link to this review
When we needed air conditioner help last year I got on the internet and looked for a company that was close to my house. What I didn't realize at the time was not only did I make the right choice by choosing Premier but I received service from the what I think is the best technician around...James. James is professional, knowledgable, personable and just an all around nice guy. He is an ambassador for Premier and one of the finest people I have ever let in my home. I highly recommend James and Premier for all my heating and air conditioner work.John and Cyndi Stamm
Posted on Customer Lobby: 8/02/2011
I found out my cooling system went down on a Saturday morning and called several HVAC companies who offer weekend service. Except for Premier, the other ones either did not call me back or had no availability. Initially, Premier said the earliest they could come was Sunday, but I was greatly surprised when they showed up in the afternoon. Jesse Clark was the technician who serviced my unit and his work was excellent. He was extremely nice and courteous, and he immediately knew the problem with my AC -- a damaged capacitor. I am very satisfied with this company. Their pricing was very reasonable too. I highly recommend this company, and particularly, Jesse.
Posted: 7/24/2011 • Last edited: 1/15/2013 • Link to this review
We use Premier, as well as my son. We trust your technician, James Knox. He is extremely knowledgeable, effecient, thorough and professional. Your customer service team is also helpful and caring. It is always stress free to call and actually reach a person!Thank you.
Posted on Customer Lobby: 7/06/2011
Premier Indoor Comfort Systems is an excellent company. We have used them for many years. In fact, an old neighbor of ours helped found the company, if I remember correctly. We have a maintenance contract with them, and they come out twice a year, before each major season, to make sure everything is up to snuff. During the most recent inspection, our technician noted some issue with our air conditioner. Basically, we had to decide between pumping a bunch of money into the old unit, or purchasing a new, better unit that we could rely on. We chose the latter, and a salesman came out to explain our options. He was well informed and easy to work with, and honest about the different possibilities. The new unit was installed and working not long after that, and we are happy with the results. We have always been able to count on Premier to deliver quality service and products, and in a timely manner. Their office staff is good, too. With the new unit we qualified for the energy tax credit, and they helped us out with all the necessary paperwork. Premier Indoor Comfort Systems is an all around good company.
Posted on Customer Lobby: 7/06/2011
I would like to say that you cannot go wrong choosing this company for your HVAC issues. We have worked with 4 different HVAC companies in Atlanta over the years and found them to be dishonest as well as taking advantage of a homeowner that does not know the proper way duct worked is suppose to be run, that the evaporater coil needs to be encased in a supply plenum, etc.. I finally found Premier Indoor to be trustworthy, very professional and they get the job done right. Steve Kenyon, our sales rep, was outstanding and really explained what we needed to have replaced and the correct units for the size of our home. The installers, Jason and Bruce, were the best and went out of their way to be helpful in answering all my questions. You cannot go wrong if you call them. We are so happy now!
Posted: 6/20/2011 • Last edited: 1/15/2013 • Link to this review
Our upstairs AC unit was not cooling. We called Premier and James came out. James called before he showed up, he was on time, was very courteous, and very thorough. He showed us where the leak was and gave us a written quote right then. James explained the payment options and even showed us how to save 10% off the repair. James repaired the unit and it is working great.
Posted: 4/20/2011 • Last edited: 3/11/2013 • Link to this review
Premier Indoor Comfort Systems has been providing heating and air conditioning services in Atlanta and the surrounding areas since 1999. It is our goal to provide 100% customer satisfaction with excellent service and quality products. When you become a Premier customer, we want you to be a customer for life, and we take pride in creating lasting relationships with all of our customers. We are a BBB accredited company, and our technicians are EPA certified and keep up with education about Georgia's International Energy Conservation Code, (IECC). At Premier Indoor Comfort Systems, we can handle all of your Atlanta heating and air conditioning needs. Whether we provide a custom designed heating and cooling system for a new home or a remodeling job, or simply responding to a service call, we will meet each customer's needs no matter how high the expectations.
We are a full service.. provider which includes: Maintenance Programs, Repair on all makes and models, Upgrades and replacements, New construction installations, Light Commercial installations, Duct modifications, High velocity mini duct systems, Geothermal systems, Radiant floor heating systems, Ductless split systems, Air Purification systems, Humidification systems, Dehumidification systems, Zoning systems, Fresh air ventilation systems, Exhaust systems, Duct Cleaning, and Wine Coolers. We also offer water heater services and indoor air quality products and services. Let Premier Indoor Comfort Systems be your full service provider for all your home comfort needs. We can take care of installations, maintenance, and emergency repairs for indoor comfort systems throughout Atlanta.
Whether you need an installation, replacement, repairs, or just a routine tune-up, call the indoor comfort experts at Premier.
Members of the Better Business Bureau; North American Technician Excellence; Licensed Heating & Air Conditioning Contractors in the State of GA; Members of CAAG of Atlanta; Members of the Cobb County Heating & Air Association; Lenox Premier Dealer;
* By Appointment Only
* 24-Hour Service Available
Premeir Indoor Comfort Systems offers many green heating & cooling Systems including Geothermal & Solar Heating & Cooling Systems.