Premier Indoor Comfort Systems has been providing heating and air conditioning services in Atlanta and the surrounding areas since 1999. It is our goal to provide 100% customer satisfaction with excellent service and quality products. When you become a Premier customer, we want you to be a customer for life, and we take pride in creating lasting relationships with all of our customers. We are a BBB accredited company, and our technicians are EPA certified and keep up with education about.. Georgia's International Energy Conservation Code, (IECC). At Premier Indoor Comfort Systems, we can handle all of your Atlanta heating and air conditioning needs. Whether we provide a custom designed heating and cooling system for a new home or a remodeling job, or simply responding to a service call, we will meet each customer's needs no matter how high the expectations.
We are a full service provider which includes: Maintenance Programs, Repair on all makes and models, Upgrades and replacements, New construction installations, Light Commercial installations, Duct modifications, High velocity mini duct systems, Geothermal systems, Radiant floor heating systems, Ductless split systems, Air Purification systems, Humidification systems, Dehumidification systems, Zoning systems, Fresh air ventilation systems, Exhaust systems, Duct Cleaning, and Wine Coolers. We also offer water heater services and indoor air quality products and services. Let Premier Indoor Comfort Systems be your full service provider for all your home comfort needs. We can take care of installations, maintenance, and emergency repairs for indoor comfort systems throughout Atlanta.
Whether you need an installation, replacement, repairs, or just a routine tune-up, call the indoor comfort experts at Premier.
Members of the Better Business Bureau; North American Technician Excellence; Licensed Heating & Air Conditioning Contractors in the State of GA; Members of CAAG of Atlanta; Members of the Cobb County Heating & Air Association; Lenox Premier Dealer;
* By Appointment Only
* 24-Hour Service Available
Premeir Indoor Comfort Systems offers many green heating & cooling Systems including Geothermal & Solar Heating & Cooling Systems.
We built a new home, and used a cut-rate geothermal installer from North Georgia. Suffice it to say that after over a year of non-responsiveness and inept attempts at repair, Bosch Corporate... recommended that we call Premier and dump the other guys. We did, and all our problems were solved almost immediately. They went through our system, programmed it correctly, fixed about a dozen setup errors, and installed a small, high quality, but inexpensive dehumidifier, and our indoor conditions are now perfect. Eddie is phenomenal. You can't go wrong with Premier.VIEW MORE »VIEW LESS »
The Premiere team works hard and fast. Afterwards, they clean up too. Also they are willing to answer any questions that you may have while trying to meet the project deadline. Their on-going... service of their products i.e. furnace, air-conditioner, and thermostat is excellent. The Roberson family on Helen Lane in Atlanta, GA recommends them highly.VIEW MORE »VIEW LESS »
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I had problems with my air conditioning unit last year, and it went out. Then Alpharetta HVAC came out and assessed the problem and fixed it. They told me right then that it wouldn't last a long time, and it didn't. It went out again. So, I sat down with a their sales representative. My old unit was the original one with the house, and it was probably about 7 years old. I looked at all the alternatives, and with the rebates I got from Georgia Power and the government, I went ahead and put in a new air conditioning and heating unit. Alpharetta HVAC came out and did the job all in one day, and I've been very happy with the unit so far.
Posted on Customer Lobby: 4/15/2011
We've been using them for about 5 years and I wouldn't trust anyone else to give us an honest answer about our A/C. They aren't the cheapest, but they aren't the most expensive either. I will say, though, I've never had to have them come a 2nd time to fix ANYTHING. THAT's worth a LOT. Only thing is - the phone number in the Kudzu ad is wrong! It's 770-345-9707.
Posted: 4/13/2011 • Last edited: 1/15/2013 • Link to this review
Thank you for using us . That must have been a tracking#.Thanks SDS
For whomsoever looking to replace their HVAC, please take my true experience and go with Premier Indoor. From the beginning of the sales call, by DANNY GASKINS to the installer MIKE to repair technician, Premier does not cut corners and does a QUALITY JOB. Once I called them on a sunday(for no issue of theirs :-)) and Mike was at my home within an hour and took care of problem. I will bullet my experience so that its easy to follow: 1. Danny went over my system options and gave me the right configuration needed for my house. He also gave me a very competitive price for the system that i was buying. 2. On the appt day, which was very HOT AND HUMID on the attic, the installers were on time and got going. 3. Two days after the install, the Service manager came and took care of the fine nitty gritties and tune up needed. 4. Danny sent me within 30 minutes the Tax documents when i needed it for the energy tax credit. It has been a pleasant, real and true experience for my HVAC with premier and hope you will say the same after yours. Wishes!
Posted: 2/13/2011 • Last edited: 1/15/2013 • Link to this review
We know that you had a choice and we thank you for choosing Premier Indoor Comfort. We do have a great team of employees and I'm happy to hear that there doing a good job.Thank you SDS
Had an issue with my residential original builder A/C Unit. After having delt with a different company when my upstairs unit went out of service, I was looking for someone else to wokr with on my downstairs unit. I was able to negotiate an excellent price with Premier, they arrived on-time, finished the installatino of the new line and unit quickly, and everything worked perfectly from the moment they were done (can't say that about the last vendor I worked with). I would highly recommend Premier Indoor Comfort Systems if you have HVAC needs in the Atlanta area.
Posted: 1/08/2011 • Last edited: 1/15/2013 • Link to this review
You can always count on us . We will be there for you before and after the sale. Thank you SDS
Our experience began when James Knox, our service technician, expertly discovered a potential future problem with our old HVAC unit during our semiannual service. He briefly went over our options with me, and suggested I talk further with Steve Kenyon, our salesperson. Steve helped us make a very informed decision in the replacement of our system. The staff arranged financing and prompt installation, allowing us to take full advantage of rebates and tax credits available to us. The installation process was very clean and professional. Our son, himself a plumber from out of state, happened to be at the house during the install, and was very impressed with the workmanship – truly first rate! The entire experience was a great one. We would certainly recommend Premier to anyone with HVAC needs.
Posted: 11/12/2010 • Last edited: 1/15/2013 • Link to this review
Thank you for choosing us . We work very hard to please our customers.Thanks SDS
Thank you for using us for your comfort needs. SDS
I’d like to take a moment to express my appreciation to the folks at Premier Indoor Comfort Systems for a job well done. From the moment I called to report the problem (just after 8:00a) until its resolution (after 9:00p same day), my wife and I were overwhelmed by their professionalism, courtesy, and expertise. I’ve had two horrible experiences with two other HVAC services within the year and, being somewhat new to the area, turned to Kudzu for help. Long story short, I was out of town on business travel about a month ago, and my pregnant wife was home alone with no heat. Thankfully, Premier worked around her schedule and James Knox was able to come out in the evening to fix the problem. Mr. Knox and Premier (including the receptionist who took my initial call and the dispatcher who took a subsequent one) exemplify what I’ve tried so hard to find in a HVAC service provider for the past year: honesty, integrity, and good old-fashioned kindness. Mr. Knox easily found our problem which, coincidentally, resulted from the shoddy work performed by a previous company. He also went above and beyond to explain what was wrong, why it happened, and what we could do in the future for preventive maintenance. Thank you, Premier. You have a customer for life – I only wish I’d found you sooner.
Posted: 11/01/2010 • Last edited: 1/15/2013 • Link to this review
I had a 100% positive experience with Premier. I was in the market for a new a/c unit. The salesperson who came to my house was professional and was able to clearly and respectfully answer all of my questions. Within a day or two he emailed me a detailed price quote covering three different options. My install was not urgent but Premier was still able to schedule me within days of my signing off. The installers were probably the most professional and courteous technicians I have ever had in my home. Their workmanship was top notch; they also explained to me places where my "antique" system had some less than ideal components, and went the extra mile to update those components with my new unit. I appreciate that attention to detail. They explained everything to me, left no mess, and were overall pleasant to have in my home. I highly recommend Premier. If I have repair needs with my furnace in the future, I will definitely use them. Also, because of the consistently positive reviews I read on Kudzu, I called them first and did not shop around for other quotes. Their prices seemed totally reasonable and I feel that in hindsight it was a great decision to go with them.
Posted: 9/28/2010 • Last edited: 1/15/2013 • Link to this review
Thank you for using Premier Indoor Comfort, we know that you had a choice and we thank you again for choosing us. Stephen Samson , Owner , Premier Indoor Comfort
Great service,Great product,Great price and Great warranties. Very efficient,prompt and honest.Install a new heat pump within 3 days, in time for labor day weekend at our mountain home.Just provide remote access to home,everything conducted through e-mail.Would give 6 stars if allowed. Kudos to Steve Samson-the boss.
Posted: 9/03/2010 • Last edited: 1/15/2013 • Link to this review
We thank you for letting us serve you . Hope the weekend was comfortable. Stephen Samson , Owner , Premier Indoor Comfort.
I have always used a very reliable company for my air conditioning needs but alas they had a long wait to repair my airconditoner becaucxe it was hot. I call Premier and from the very beginning they were porfessional and preformed as promised. Terry and NAthan arrived and hour early spread drop clothes and installed a new Lennox system in our attic. espite the heat they were fast and good. WHen done you conld not tell they had been there except of course it was alot cooler
Posted: 8/25/2010 • Last edited: 1/15/2013 • Link to this review
We are very happy that you have choosen us as your comfort provider. We look forward to serving your comfort needs now and in the future. Stephen Samson , Owner , Premier Indoor Comfort.
It all started with a call to set up an estimate, Steve showed up on time and made me feel comfortable and assured me that me needs and wants would be met. The day of install I was greeted at the door by Jason and Timothy with a handshake and a smile. Over the next 2 days both showed great skill and professionalism during the install. Steve even came by to check up and go over the install. Nathan another great representative was around to make sure the job was going as planned and make sure I was happy. Don't make a mistake and pass these guys up!
Posted: 8/12/2010 • Last edited: 1/15/2013 • Link to this review
Thank you for the kind words .We work hard for our customers , before and after the sale.Stephen Samson , owner , Premier Indoor Comfort.
My air condition froze while I was out of town. I called two other companies in Marietta to repair. I spent over $900, and had no air after several days. IT WAS HOT!!!! So hot my freezer line broke cause entire basement to flood. The customer service of these two prior companies was HORRIBLE. The first company was completely unable to determine the problem and told me I needed many expensive repairs. The second found the problem but made a wiring error causing the unit to not function. They then claimed the water line which broke and damaged the unit. I called Premier crying and they sent STEVE KENYON. This man is an angel. He was polite and honest even though my basement was still stinky from water pipe leak. Although he does sales , he noticed that the new part was not functioning, called his service center, and fixed my crossed wires. He could have tried to sell me a new unit but he tried to fix my unit. As a woman, I can not experess how much I appreciate a man like STEVE who cares more about helping customers than sales. Found out his company charges HALF the price of other companies that I paid for inferior service. Office staff was also caring. IF YOU ARE SINGLE WOMAN USE PREMIER>>>>>respectful, honest, and excellect quality. Totally professional. THANK YOU STEVE FOR BEING HONEST AND PROFESSIONAL UNLIKE OTHER COMPANIES. THANK YOU PREMIER. I WISH ALL COMPANIES OPERATED BY YOUR STANDARDS
Posted: 8/06/2010 • Last edited: 1/15/2013 • Link to this review
For the 2nd time in two years I have used Premier to install new equipment (last year a complete system, this week a new AC). I actually found Premier on Kudzu. Their work is first rate--done professionally from start to finish. Joaquin and Aldo did the work on both projects and I trust them completely. Premier's price was fair and there was no attempt to add on to the price with unnecessary features. And, this week when choosing between two ACs, they did not try to push me towards the more expensive equipment but helped walk me through the variables so I could make an informed decision. In fact, when there were components we did not need (e.g. a new breaker panel), they adjusted the price downward. I interviewed many companies, narrowed my search to two companies (each of which would have done a good job) and chose Premier for its combination of quality and value.
Posted: 8/06/2010 • Last edited: 1/15/2013 • Link to this review
Thank you for using us not only once , but twice. Stephen Samson , owner , Premier Indoor Comfort
We needed a customer centric, professional, and responsive HVAC company to take over servicing our home's HVAC systems. After considerable research, we contacted Premier. Ms. Applegate was knowledgeable and proficient with scheduling and answering our questions. The owners, Mr. Swann and Mr. Sampson each read our emails and responded that they wanted to earn our business. Our service tech, Mr. Huecker arrived on time and conducted the service of our two HVAC systems with professionalism and considerable technical skill. Nothing less would be expected from a fellow vet. After 4 weeks, the systems are running perfectly. At a time when quality service companies are hard to find, Premier clearly demonstrates their sincere effort to be a top rated HVAC company through their actions and quality personnel.
Posted: 8/05/2010 • Last edited: 1/15/2013 • Link to this review
My ac stopped cooling last night, and I called Premier hoping to get service today, but knowing it's the busy season, I wasn't expecting an appt until tomorrow. The call was answered on the first ring, and the dispatcher was understanding and helpful. She was able to fit me into a cancellation spot, and had Eric at my house within 2 hours of my call. He found the problem, and had my ac cooling again within 10 minutes or less. He was extremely polite and pleasant to deal with- He even made friends with my dogs which was a very nice gesture to me. :-) Premier has some great employees! I truly believe that I couldn't have found better service with any other company, and I appreciate it very much. I had Premier replace my furnace a few years ago, and when my ac unit needs replacing (hopefully way off in the future) I will definitely have Premier at the top of the list.
Posted: 7/14/2010 • Last edited: 1/15/2013 • Link to this review
Thank you so much for using Premier Indoor Comfort.You can always depend on us for your comfort needs. Stephen Samson , Owner.