Displaying 16-30 of 47
We've been with Premier Security for several months now and have been greatly pleased with their service! They have been very personal and the technician has remembered us by name since day 1. In comparison to the other quotes I got from 4 to 5 other security companies Premier's value has been unbeatable and the service has not been lacking or disappointing.
Posted: 11/19/2012 • Link to this review
When I purchased my pre-built home in 2008 I contacted multiple companies. I chose Premier Security because of the value but mainly beacuse of the personal touch Chris Anderson and staff provided then and continue to provide now. I can call him 24/7 now thats service. Great Company & Great People!! Bruce S.
Posted: 11/17/2012 • Link to this review
Service is excellent and a very good value. I was happy to find somewhere that could monitor over my DSL line. iPhone app is really cool too. Shut the alarm off coming down the street or check to make sure the house is secure from another city.
Posted: 11/16/2012 • Link to this review
I am not the most technical savvy person in the world, but after researching and talking with several other companies, I decided to go with Premier Security. The install guy came out and installed my security system. He was so helpful and willing to go over everything so I would not feel lost. He spent extra time making sure that I felt comfortable with turning on and off the system. The people who work in the office, have been very kind and supportive with me when I call in to ask them questions. I have already referred their company out to all my friends and family and will continue to do so.
Posted: 8/09/2012 • Link to this review
Do not take their word for the price. I had a Bad experience where their technician came and reprogrammed our old system. Then told us that their system will not work on the same wiring and we need to install a cell/wireless monitor. (WHY DID HE NOT INFORM US BEFORE ??)Told us we either need to get a phone line or are forced to get their Cell monitor and pay a price of $21.00 instead of $12.00 as promised. IT'S A SCAM...... I called their main office in Atlanta and the customer service was very rude. She would not let me talk and put the phone down after she finished telling me what their technician had reported. Now my old alrm company is asking for $ 150.00 to visit and fix the problem.
Posted: 7/11/2012 • Link to this review
Premier Security's alarm monitoring rate is $12.00 per month with phone line alarm monitoring through ATT, Comcast, Windstream, or Charter phone services. This is clearly stated on both our website and by the customer service representative on the three phone calls you made to our company prior to the techs arrival. You clearly stated when the tech arrived that you had ATT phone service. It was the tech that notified you that you did not have ATT phone service and you finally remembered that you have Vonage phone service. This is one of the carriers that are not supported for alarm monitoring. As long as you have an existing working system and one of listed phone type providers, it is free to switch with no equipment cost for activation. It is not a wiring problem; it is who you utilized for your phone service. Premier Security's only other option for alarm monitoring when no phone service is present is cellular wireless monitoring. Cellular alarm monitoring is $21.00 per month with no contract and installation of a GSM radio on the existing security system. This is also plainly stated on our website. There is no scam here; you just didn't know who your phone service provider was. We do not want any unhappy customers at all; please let us know if we can help you out further.
My husband and I set up an appointment a week out. We left work early to meet the salesman, but he never showed up. We called Premier and verified we did have an appointment, and the customer service rep told us the salesman would be here within the hour. But he never showed up, never called, and neither did she. We called again, but the same thing happened. Based on these reviews, I had such high expectations and really liked the price point, but it seems they don't want our business. UPDATE: Well, we gave Premier a second chance based on their reputation and Chris. He was very accommodating and apologetic for not showing up to our first appointment. Long story short, he made things right with us. Also, Ben, the installer, was very professional and thorough. Despite our first encounter, working with Premier was definitely the right choice all around.
Posted: 2/02/2012 • Last edited: 2/16/2012 • Link to this review
Our ancient Rollins alarm system died a slow death, so we got quotes from 4 top security firms. 3 sent salespeople who had been with their company for a few months. Chris at Premier came out and impressed me with his knowlege and long career in security systems. He has been in the business for many years and started Premier Security. He is also the service manager. He comes across as trustworthy and honest, not pushy and not only interested in the sale. He sent Ben out to install the system, and hosnestly, it is perfect. Ben has also been with the company for a long time and knew what he was doing. Their follow up and follow through has been more than I expected. We are so happy that we chose them - we couldn't have had a better experience. Wish all buying experiences went this well.
Posted: 10/13/2011 • Last edited: 5/08/2012 • Link to this review
You don't get a security system because you know you will be burglarized, you get one as insurance against the possibility of your home being broken into. Premier Security sucessfully prevented our home from being robbed this past Wednesday! We signed up for Premier Security's cellular alarm monitoring 14 months ago when we relocated to Atlanta from out of state. I meant to review how wonderful this company was back then but just forgot. We have been using the alarm without a hitch for months and never really paying attention to it other than paying the bill. Wednesday early afternoon we started getting phone calls from Premier with alarms going off at our home. Our Rear Door and motions were in alarm. Police actually arrived while the 2 burglars were still in our home. Although the burgalars escaped by jumping our back fence (which the police declined to do) nothing was taken from our home. The only damage was to our alarm system as they had tried ripping the punchpad off the wall. Premier Security sent their service manager that evening to bring our system back to normal. We also found they cut our phone lines on some outside block not realizing we were doing cellular monitoring. Outstanding service to Premier Security, I cannot say thank you enough. Courtni at Premier Security, Chris and David, thank you so much.
Posted: 5/22/2011 • Link to this review
I had already approved an upgrade to my current alarm system but Chris @ Premier did some extra research. He found a way to SAVE ME MONEY by tweaking my existing panel. Very honest & no contracts (per Clark Howard this is a must!) On time & flexible with scheduling. Polite, professional & even followed up after the install. Can not recommend them enough. Thanks Premier!
Posted: 5/16/2011 • Link to this review
I was calling around pricing out wireless monitoring trying to find a company that doesn' want a contract or high fees. I priced Premier Security out and after looking at all the pricing they simply have the most competative rate! I got my first two months free with the purchase of the cell radio. There really are no contracts or extra service fees attached. Plus I referred my next door neighbor and got another 2 free months!! The sales lady was so sweet answering all my questions and the gentleman that came to install it took his time to test my whole system and showed me how to use my system PLUS showed me where I wasn't protected! They have a customer for life!
Posted: 3/09/2011 • Link to this review
We called Premier after seeing the glowing reviews here.They're accurate. He went above and beyond call of duty resetting our old system. Very knowledgeable and efficient. Very good deal on monitoring as well. Had a chance to "upsale" and didn't. Instead showed us how to cover area with existing hardware. Very good experience.
Posted: 11/06/2010 • Link to this review
I gave Premier Security a call based on these reviews. Trust the reviews! Chris came out to activate an existed system in our home. It's a Brinks 1200, less common, but he got it up and running. Very nice guy, very professional. No pressure, no BS. Highly recommended!
Posted: 9/16/2010 • Link to this review
We lost the wireless key FOBs to our older Ademco Vista 10 SE system. We had a technician from a Big Name security company try to program the new FOBs to the system. The Big Name guy not only couldn't program the FOBs, he messed up the programming, rendering our system useless. A sales guy from Big Name then came out and promised he could find someone else to do it right, and gave us a run down of charges and contract rates. In the meantime, we called Premier Security. Chris came out and it was obvious he REALLY knew what he was doing. He got everything back in tip top working order, including the new key FOBs. He was meticulous, and thorough, including testing and giving us a brief tutorial. He answered all of our questions and was a wealth of information and helpful tips and suggestions regarding security and options -- without attempting to upsell us in any way. Of course we wound up subscribing to Premier Security's monitoring as well because we felt truly confident in their expertise and service. Plus, it's only $12/mo and no contract, versus Big Name who simply charges more for the same monitoring, while locking you into a contract. Highly recommend!
Posted: 9/15/2010 • Link to this review
Chris came out in July and got our DSC security system working and suggested additional equipment we would need. Ben came out a couple of weeks later and installed the additional equipment and hooked us up to the monitoring service. Both Chris and Ben were very professional and very considerate of our house and needs. We could not have had a better estimate or installation. Ben even installed a used battery for free in our system because our battery had apparently died. A call to Premier Security and they faxed a copy of our agreement to my insurance company. The $200 per year savings in the insurance premium more than pays for the cost of monitoring. Another call and an email about a potential problem with our system got Chris to talk me through a fix without having anyone to visit the house. Great job, great service, and a great monitoring cost! Highly recommend them to anyone.
Posted: 9/04/2010 • Link to this review
Very nice guy installed a system on my diasabled mothers home.I knew it was going to be a challenge and when he arrived he sighed and then got busy. We had some things done on our security system out of the norm to address my mothers handicap. Affordable, great attention to detail and good customer relations. I will be switching over to Premier Security on my personal home once my contract with my current security company is over in three months.
Posted: 8/28/2010 • Link to this review
Cellular Alarm Monitoring in Marietta, Georgia
With its no-contract security system services, including options with innovative cellular and wireless technologies, Premier Security handles any home or business emergency immediately.
Many of us avoid thinking about the damage our homes or businesses could suffer as the result of a fire, burglary or other five-alarm emergency. To help ease these fears, a dependable security monitoring system can give you peace of mind.
Thanks.. to the work of Premier Security, we now have access to new, innovative solutions. The company's advanced technology can help keep our homes, families and businesses as safe as possible. Premier Security also manages that not-so-easy balance of providing innovative yet affordable services.
With a focus on being the fastest-growing and the best security system solutions provider in Marietta, Georgia, and beyond, Premier Security's solutions give you:
- The fastest alarm monitoring response time in the industry
- Responsive, reliable and highly trained operators who make each second count
- Sales, service and support from a local company in - Marietta
- Freedom from monthly contracts
- A variety of packages to fit your needs and budget
- A 5-year rate guarantee
It doesn't matter if you have an existing alarm system or need one. Premier Security has the best and most affordable solutions for you.
If you have an existing security system but need 24/7, 365 best-in-class monitoring, Premier Security offers a variety of innovative, low-cost options. You can switch the monitoring of your existing security system to Premier Security and receive the peace of mind that comes with their best-in-class alarm monitoringwithout needing to sign a monthly contract.
Premier's best monthly package solutions (starting at just $12 a month) include the following:
- Phone Line Alarm Monitoring: Providing the most effective phone line alarm monitory, Premier Security is the one to rely on for all of your safety needs.
- Wireless Cellular Alarm Monitoring: Using state-of-the-art technology, this option does not require a phone line. You will eliminate any concerns about phone line disruption in the event of an incident at your home or business.
- Telguard Interactive Monitoring: Offering remote control capabilities, this alternative works from your smartphone or desktop computer.
- Honeywell Total Connect 2.0: Giving you the ability to control and view cameras, this package allows you to receive text and email notifications plus more.
Set-Up and Evaluation
If you have an existing security system at your home or business but need set-up and evaluation, this option is ideal! Premier Security's professional technicians are happy to set-up and perform a diagnostic test on the system at no charge. This step ensures that your system is in good working order. That's how passionate the experts at Premier Security's are about your safety and security.
This free service also includes the following:
- Free reprogramming, if needed, and re-setting of the master code
- Free Premier Security Yard sign and window decals to deter criminal activity
New Security System: Custom Design and Installation
If you don't have an existing security system, Premier Security has great options for you to choose that feature:
- Options for your home or your business
- Most advanced, state-of-the-art technology in the industry
- Custom services to suit your specific needs
- No service contracts
- Latest product lines on the market from trusted brands like Honeywell, DSC and GE Security
- Up to a 20% savings on your homeowners insurance policy
Peace of mind is priceless, and it's just what Premier Security can provide with one of its innovative security services. With this dependable company's innovative, affordable security solutions, you can protect your home or business 24 hours a day, 7 days a week and 365 days a year. Get your service started today by calling 770-217-0670, or visit Premier Security online at http://www.premiersecurity1.com.
* 24-Hour Service Available