Premier Security Inc. - Smyrna, GA - Home Security Services

Premier Security Inc.

5 star rating 43 Reviews

(770) 450-1919(770) 450-1919 View Website »

7294 Broad StreetSmyrna, GA 30080

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Business overview

Premier Security Inc. - Smyrna, GA - Portrait

Cellular Alarm Monitoring in Marietta, Georgia

With its no-contract security system services, including options with innovative cellular and wireless technologies, Premier Security handles any home or business emergency immediately.

Many of us avoid thinking about the damage our homes or businesses could suffer as the result of a fire, burglary or other five-alarm emergency. To help ease these fears, a dependable security monitoring system can give you peace of mind.

Thanks.. to the work of Premier Security, we now have access to new, innovative solutions. The company's advanced technology can help keep our homes, families and businesses as safe as possible. Premier Security also manages that not-so-easy balance of providing innovative yet affordable services.

With a focus on being the fastest-growing and the best security system solutions provider in Marietta, Georgia, and beyond, Premier Security's solutions give you:

- The fastest alarm monitoring response time in the industry
- Responsive, reliable and highly trained operators who make each second count
- Sales, service and support from a local company in - Marietta
- Freedom from monthly contracts
- A variety of packages to fit your needs and budget
- A 5-year rate guarantee

It doesn't matter if you have an existing alarm system or need one. Premier Security has the best and most affordable solutions for you.

Best-in-Class Monitoring

If you have an existing security system but need 24/7, 365 best-in-class monitoring, Premier Security offers a variety of innovative, low-cost options. You can switch the monitoring of your existing security system to Premier Security and receive the peace of mind that comes with their best-in-class alarm monitoring¬ówithout needing to sign a monthly contract.

Premier's best monthly package solutions (starting at just $12 a month) include the following:

- Phone Line Alarm Monitoring: Providing the most effective phone line alarm monitory, Premier Security is the one to rely on for all of your safety needs.
- Wireless Cellular Alarm Monitoring: Using state-of-the-art technology, this option does not require a phone line. You will eliminate any concerns about phone line disruption in the event of an incident at your home or business.
- Telguard Interactive Monitoring: Offering remote control capabilities, this alternative works from your smartphone or desktop computer.
- Honeywell Total Connect 2.0: Giving you the ability to control and view cameras, this package allows you to receive text and email notifications plus more.

Set-Up and Evaluation

If you have an existing security system at your home or business but need set-up and evaluation, this option is ideal! Premier Security's professional technicians are happy to set-up and perform a diagnostic test on the system at no charge. This step ensures that your system is in good working order. That's how passionate the experts at Premier Security's are about your safety and security.

This free service also includes the following:

- Free reprogramming, if needed, and re-setting of the master code
- Free Premier Security Yard sign and window decals to deter criminal activity

New Security System: Custom Design and Installation

If you don't have an existing security system, Premier Security has great options for you to choose that feature:

- Options for your home or your business
- Most advanced, state-of-the-art technology in the industry
- Custom services to suit your specific needs
- No service contracts
- Latest product lines on the market from trusted brands like Honeywell, DSC and GE Security
- Up to a 20% savings on your homeowners insurance policy

Peace of mind is priceless, and it's just what Premier Security can provide with one of its innovative security services. With this dependable company's innovative, affordable security solutions, you can protect your home or business 24 hours a day, 7 days a week and 365 days a year. Get your service started today by calling 770-217-0670, or visit Premier Security online at http://www.premiersecurity1.com.


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Devices & Products

  • Burglar Alarms
  • Closed Circuit Systems
  • Full Security Systems
  • General Alarms
  • Home Surveillance

Events

  • Break-ins/Home Invasions
  • Fire

Guard & Patrol

  • Residential Security

Services

  • Loss Prevention
  • Security Consulting
  • Security Courses
  • Security System Monitoring

Features & Systems

  • 24-Hour Monitoring
  • Burglar Alarms
  • Home Security Systems
  • Motion Sensors

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Buford
  • Canton
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Commercial

  • Access Control
  • Banks
  • Construction Sites
  • General Business Systems
  • Government Sites
  • Health Care Facilities
  • Hotels
  • Industrial Sites
  • Movie Sets
  • Offices
  • Parking Lots
  • Restaurants & Bars
  • Retail
  • Schools
  • Warehouses

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Diner's Club
  • Discover
  • Mastercard
  • Money Orders
  • Paypal
  • Personal Checks
  • Visa

Year Established

2006

Languages Spoken

  • English

Reviews

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Speedy, Polite Service, 12/07/2015

I've been with Premier for a little over 3 years now and I have always been satisfied with pricing and my service. Recently, I had some issues with my system and an error signal that would not go... away. I called into their office and was immediately walked through a procedure to test my alarm to make sure there were no communication issues. The bad news, my cellular communication device had gone bad, but the good news was that Premier had their Service Manager out to replace it in only 2 days. They were completely booked for the holidays, but he took the time to work late and make sure everything was resolved! I definitely know I made the right decision in my Home Monitoring Service Provider!!

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Great Service from Premier Security, 8/27/2015

Overall I had a great new installation from Premier Security. I was looking for a local company in Marietta and Premier Security was referred to me by a friend. Their price monthly on the remote... monitoring services was fantastic and the new equipment came at a reasonable cost compared to three other quotes I received. Only had a minor glitch at time of installation with the purchase of Premier's standard keypad on the agreement where I thought I had purchased the talking keypad. The technician showed me the purchase order where I had originally signed up and the equipment indicated. Just some confusion on my part and the salesman's part on which keypad would be installed. Premier Security delivered the talking keypad while the installers were wrapping up the same day and it was a nominal up charge.

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Videos & Photos

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Photos (7 photos)

  • Premier Security Inc. - Smyrna, GA - Honeywell Total connect 2.0 cellular wireless alarming monitoring with mobile and PC/Mac control
  • Premier Security Inc. - Smyrna, GA - 24/7 Alarm Monitoring from Premier Security Inc.
  • Premier Security Inc. - Smyrna, GA - Wireless Monitoring Solutions
  • Premier Security Inc. - Smyrna, GA - Premier Security Inc. services the enite atlanta, GA metro area
  • Premier Security Inc. - Smyrna, GA - Best technology available from Honeywell Security with new installations from Premier Security
  • Premier Security Inc. - Smyrna, GA - Iphone, Droid, Blackberry, Ipad, Tablet, PC & Mac control of security and video Honeywell products
  • Premier Security Inc. - Smyrna, GA - Cellular wireless alarm monitoring for all existing security systems by Premier Security Inc.


Honeywell Total connect 2.0 cellular wireless alarming monitoring with mobile and PC/Mac control

Displaying 16-30 of 43

Reviews

Premier Security Inc. - Smyrna, GA -  Sam1010

Reviews: 1

Bad Experience / SCAM

Do not take their word for the price. I had a Bad experience where their technician came and reprogrammed our old system. Then told us that their system will not work on the same wiring and we need to install a cell/wireless monitor. (WHY DID HE NOT INFORM US BEFORE ??)Told us we either need to get a phone line or are forced to get their Cell monitor and pay a price of $21.00 instead of $12.00 as promised. IT'S A SCAM...... I called their main office in Atlanta and the customer service was very rude. She would not let me talk and put the phone down after she finished telling me what their technician had reported. Now my old alrm company is asking for $ 150.00 to visit and fix the problem.

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Premier Security Inc. replied on 7/24/2012

Premier Security's alarm monitoring rate is $12.00 per month with phone line alarm monitoring through ATT, Comcast, Windstream, or Charter phone services. This is clearly stated on both our website and by the customer service representative on the three phone calls you made to our company prior to the techs arrival. You clearly stated when the tech arrived that you had ATT phone service. It was the tech that notified you that you did not have ATT phone service and you finally remembered that you have Vonage phone service. This is one of the carriers that are not supported for alarm monitoring. As long as you have an existing working system and one of listed phone type providers, it is free to switch with no equipment cost for activation. It is not a wiring problem; it is who you utilized for your phone service. Premier Security's only other option for alarm monitoring when no phone service is present is cellular wireless monitoring. Cellular alarm monitoring is $21.00 per month with no contract and installation of a GSM radio on the existing security system. This is also plainly stated on our website. There is no scam here; you just didn't know who your phone service provider was. We do not want any unhappy customers at all; please let us know if we can help you out further.

Premier Security Inc. - Smyrna, GA -  tsutaz

Reviews: 1

All is well the ends well

My husband and I set up an appointment a week out. We left work early to meet the salesman, but he never showed up. We called Premier and verified we did have an appointment, and the customer service rep told us the salesman would be here within the hour. But he never showed up, never called, and neither did she. We called again, but the same thing happened. Based on these reviews, I had such high expectations and really liked the price point, but it seems they don't want our business. UPDATE: Well, we gave Premier a second chance based on their reputation and Chris. He was very accommodating and apologetic for not showing up to our first appointment. Long story short, he made things right with us. Also, Ben, the installer, was very professional and thorough. Despite our first encounter, working with Premier was definitely the right choice all around.

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Premier Security Inc. - Smyrna, GA -  greytdogs

Reviews: 5

I would give 10 stars if I could

Our ancient Rollins alarm system died a slow death, so we got quotes from 4 top security firms. 3 sent salespeople who had been with their company for a few months. Chris at Premier came out and impressed me with his knowlege and long career in security systems. He has been in the business for many years and started Premier Security. He is also the service manager. He comes across as trustworthy and honest, not pushy and not only interested in the sale. He sent Ben out to install the system, and hosnestly, it is perfect. Ben has also been with the company for a long time and knew what he was doing. Their follow up and follow through has been more than I expected. We are so happy that we chose them - we couldn't have had a better experience. Wish all buying experiences went this well.

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Premier Security Inc. - Smyrna, GA -  AnitaFlowers

Reviews: 1

Guess what, It worked!

You don't get a security system because you know you will be burglarized, you get one as insurance against the possibility of your home being broken into. Premier Security sucessfully prevented our home from being robbed this past Wednesday! We signed up for Premier Security's cellular alarm monitoring 14 months ago when we relocated to Atlanta from out of state. I meant to review how wonderful this company was back then but just forgot. We have been using the alarm without a hitch for months and never really paying attention to it other than paying the bill. Wednesday early afternoon we started getting phone calls from Premier with alarms going off at our home. Our Rear Door and motions were in alarm. Police actually arrived while the 2 burglars were still in our home. Although the burgalars escaped by jumping our back fence (which the police declined to do) nothing was taken from our home. The only damage was to our alarm system as they had tried ripping the punchpad off the wall. Premier Security sent their service manager that evening to bring our system back to normal. We also found they cut our phone lines on some outside block not realizing we were doing cellular monitoring. Outstanding service to Premier Security, I cannot say thank you enough. Courtni at Premier Security, Chris and David, thank you so much.

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Premier Security Inc. - Smyrna, GA -  upncomin2u

Reviews: 2

Went Above & Beyond-Fantastic Service

I had already approved an upgrade to my current alarm system but Chris @ Premier did some extra research. He found a way to SAVE ME MONEY by tweaking my existing panel. Very honest & no contracts (per Clark Howard this is a must!) On time & flexible with scheduling. Polite, professional & even followed up after the install. Can not recommend them enough. Thanks Premier!

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Premier Security Inc. - Smyrna, GA -  sophiah9409

Reviews: 1

Awesome Service

I was calling around pricing out wireless monitoring trying to find a company that doesn' want a contract or high fees. I priced Premier Security out and after looking at all the pricing they simply have the most competative rate! I got my first two months free with the purchase of the cell radio. There really are no contracts or extra service fees attached. Plus I referred my next door neighbor and got another 2 free months!! The sales lady was so sweet answering all my questions and the gentleman that came to install it took his time to test my whole system and showed me how to use my system PLUS showed me where I wasn't protected! They have a customer for life!

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Premier Security Inc. - Smyrna, GA -  louster

Reviews: 1

Five Star reviews are accurate

We called Premier after seeing the glowing reviews here.They're accurate. He went above and beyond call of duty resetting our old system. Very knowledgeable and efficient. Very good deal on monitoring as well. Had a chance to "upsale" and didn't. Instead showed us how to cover area with existing hardware. Very good experience.

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Premier Security Inc. - Smyrna, GA -  MattMath

Reviews: 1

Awesome

I gave Premier Security a call based on these reviews. Trust the reviews! Chris came out to activate an existed system in our home. It's a Brinks 1200, less common, but he got it up and running. Very nice guy, very professional. No pressure, no BS. Highly recommended!

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Premier Security Inc. - Smyrna, GA -  HonorThyAuto

Reviews: 1

Super Experts

We lost the wireless key FOBs to our older Ademco Vista 10 SE system. We had a technician from a Big Name security company try to program the new FOBs to the system. The Big Name guy not only couldn't program the FOBs, he messed up the programming, rendering our system useless. A sales guy from Big Name then came out and promised he could find someone else to do it right, and gave us a run down of charges and contract rates. In the meantime, we called Premier Security. Chris came out and it was obvious he REALLY knew what he was doing. He got everything back in tip top working order, including the new key FOBs. He was meticulous, and thorough, including testing and giving us a brief tutorial. He answered all of our questions and was a wealth of information and helpful tips and suggestions regarding security and options -- without attempting to upsell us in any way. Of course we wound up subscribing to Premier Security's monitoring as well because we felt truly confident in their expertise and service. Plus, it's only $12/mo and no contract, versus Big Name who simply charges more for the same monitoring, while locking you into a contract. Highly recommend!

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Premier Security Inc. - Smyrna, GA -  CantonBatMan

Reviews: 7

After Insurance Savings Monitoring is Free!

Chris came out in July and got our DSC security system working and suggested additional equipment we would need. Ben came out a couple of weeks later and installed the additional equipment and hooked us up to the monitoring service. Both Chris and Ben were very professional and very considerate of our house and needs. We could not have had a better estimate or installation. Ben even installed a used battery for free in our system because our battery had apparently died. A call to Premier Security and they faxed a copy of our agreement to my insurance company. The $200 per year savings in the insurance premium more than pays for the cost of monitoring. Another call and an email about a potential problem with our system got Chris to talk me through a fix without having anyone to visit the house. Great job, great service, and a great monitoring cost! Highly recommend them to anyone.

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Premier Security Inc. - Smyrna, GA -  HenryFlowers

Reviews: 2

Attention to detail and good customer service

Very nice guy installed a system on my diasabled mothers home.I knew it was going to be a challenge and when he arrived he sighed and then got busy. We had some things done on our security system out of the norm to address my mothers handicap. Affordable, great attention to detail and good customer relations. I will be switching over to Premier Security on my personal home once my contract with my current security company is over in three months.

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Premier Security Inc. - Smyrna, GA -  michael1066

Reviews: 22

Good Reliable Company

I have been a long time customer with this company. They seem be be very reliable and accommodating.

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Premier Security Inc. - Smyrna, GA -  niyakam

Reviews: 1

OMG... I love this company already!

I will tell you, I thought that people were making up all the great reviews on Chris. After having him come out to my home on time, watching him test to make sure everything was ready to be up and running and fixing (on the spot) the parts of the system that needed repair, I am a believer! He didnt try to just push unneccessary products, he fixed/replaced only what was neccessary to ensure I had a fully functioning system. So glad I listened to the other reviews on this site and called Premier!

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Premier Security Inc. - Smyrna, GA -  GeorgeRothburn

Reviews: 1

Great Company

Switched after we had problems with our old company servicing a door sensor that kept false alarming. Premier Security's process for changeover was painless and and they fixed the door sensor we were having problems with at a minimal cost. The technician was great. I happily would recommend this company.

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Premier Security Inc. - Smyrna, GA -  Hollykelder

Reviews: 1

Premier Security is great!

Very helpful and friendly. The salesman came out didn't pressure us. He explained everything as we had never had a security system before. We did not sign up that day as we were having several quotes from companies, but each time I called him with yet another question he took the time and to answer them. The install went great and I am happy to be a customer of Premier Security. They were one of the only companies we could find that did not require a contract. The monitoring rate is fantastic!

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Album: Premier Security
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Honeywell Total connect 2.0 cellular wireless alarming monitoring with mobile and PC/Mac control