We recently completed a total kitchen renovation. The only contractor we never concerned ourselves with was Premier Surfaces since we selected them based on published references and their explanation of a proprietary technology for templating the granite. All of the other contractors exceeded our expectations. The countertops were a major disappointment - due to the expectation level set by Premier and their proprietary technology. The images that Premier provided of what the finished product would look like masked the flow of the countertop at seams and we would have expected that an alarm would have been raised by Premier at that point. Even subsequent visits by Premier service personnel agreed that this was not a high quality job. Premier offered no further explanations or corrective actions. So buyer beware. The highly tauted technology that Premier uses has significant deficiencies and in our case resulted in a very mediocre finished product which prevents me from recommending Premier Surfaces.
Posted: 7/06/2015 • Link to this review
We love Premier Surfaces, but we love Karin Hampton even more! My mom was remodeling her master bathroom in preparation to sell her home. After dealing with other surface providers and much frustration, we found Karin at Premier. Given my mother's budget and short time frame, Karin very quickly found a remnant piece that worked perfectly for our project. We were in and out of the store in under an hour. From choosing our stone, to measuring and to installing - Karin communicated with us consistently. The project is done and it looks fabulous! Karin took the time to listen to what my mom needed and she was so helpful! We'll be back for future projects!
Posted: 4/22/2015 • Link to this review
We had a great experience from start to finish. Kayla was a great resource on the front end and throughout the process. The digital layout showed us exactly what we were getting before the first cut was made. Ahron & Justin did a great job with our counter install. They were here exactly when they said they would be. They were very professional and friendly. They made sure we were 100% satisfied before they made any cuts and, of course, after they were finished. Great team!
Posted: 4/13/2015 • Link to this review
A couple of months back I contacted Premier Surfaces in Alpharetta looking for Granite Countertops. I was invited to their showroom where I was shown many different slabs , colors , and unique patterns. I picked my Granite out and within a week they came out to measure. In another week my countertops were ready to install. The install went great. Within hours I saw my kitchen transformed. Thank You Premier Surfaces!!
Posted: 4/13/2015 • Link to this review
I used a Premier through Home Depot to install a granite countertop. I found their project managers and materials to be impressive but their installation to be rushed and of lower quality. I had some installation concerns and their install manager did not return my messages.
Posted: 3/05/2015 • Last edited: 3/06/2015 • Link to this review
Premier Surfaces came in and put in new quartz countertops and a shower seat in my master bathroom. They did an amazing job!! They explained everything at measure. I was able to not only select my specific stone but also see what it would look like before it was installed. This set my mind at ease! The installation team was great and very informative. I would recommend Premier Surfaces to all of my friends and family!
Posted: 1/14/2015 • Link to this review
Premier Surfaces has a great selection of granite available and the skill to install it regardless of the situation and requirements. My wife and I worked with Premier Surfaces on our master bath remodel. They did a very good job with the granite providing a really nice finishing touch to the final bathroom.
Posted: 1/13/2015 • Last edited: 1/16/2015 • Link to this review
I had reported that I wasn't happy with my counters back in December 2014. After discussing with the manager at this location, there was a miscommunication in emails and pictures. I hope this has not impacted how anyone has made a decision to use or not use this company. The workmanship and product were spot on. thank you.
Posted: 12/29/2014 • Last edited: 1/15/2015 • Link to this review
Aaron came to my house and completed the job professionally. Clean, on time and he did it the right way! Cant say enough about having contractors that do what they say and when they say! Highly recommended. Very professional company. Andrew
Posted: 10/06/2014 • Link to this review
We used Premier Surfaces about 10 years ago for all our countertops, and they have looked and functioned beautifully. We recently finished out a basement and made the mistake of using another company at the suggestion of our designer. Big mistake! If we need any new countertops, I will make sure to go back to Premier Surfaces. They've really stood the test of time.
Posted: 7/07/2014 • Link to this review
I just renovated my master bathroom and the final touch was a granite top for the bathroom cabinets and matching granite caps on both sides of the bathtub. Premier Surfaces was my first stop due to their large on site stock of granite slabs. After discussing my needs with a very knowledgeable salesperson and a certain slab color was picked. We had an appointment for the following Monday for a measurement at my home. The measurements were made using state of the art computer measuring equipment in about 30 minutes. Installation dates were then discussed and four days later on Friday the installation team arrived at 9:30 to install the granite. The cabinet tops and sinks were installed, then the backstop and side pieces. They then installed the two pieces at each end of the tub and the project was completed. I could not believe the difference the granite made and made the project look so professional. I want to let all my neighbors know I am very pleased with my purchase from Premier Surfaces, from the price, knowledge of the product to the professional installation, kudos to Premier for a fantastic Bathroom I now have! Thank You. Steve Higgins, Roswell Georgia.
Posted: 12/16/2013 • Link to this review
I want to thank Clayton and the gang at premier for helping me work through A Unique Project for My customer. After a slab That Could Not be used (cracked) and some leg work by Clayton and The client a slab was found and fabricated and then it was leathered. If You want Unusual Ask Clayton what types of stone can be leathered, and get her to show you what The Product looks Like. Its absolutely perfect for a Mountain home or rustic retreat. Thank You again premier Pat Haymond construction Inc.
Posted: 8/30/2013 • Link to this review
Our experience with Premier Surfaces wasn't the best b/c of numerous problems, but Nancy Watts, the Director of Sales, worked aggressively to remedy all problems in a timely manner. She was a joy to work with, and I am sure that if she'd been notified of the original complaint that the whole experience would have been corrected and there would have been no issues. We wish to express our appreciation for her professionalism and courtesy.
Posted: 8/22/2013 • Last edited: 12/01/2013 • Link to this review
Jason and Clay installed our granite. They went ABOVE and BEYOND to make sure we were pleased with our new countertops. We have an odd shaped island and when they placed the granite for some reason our cabinets didn't quite line up. They took the time to help us correct our problem and didn't leave until the result was perfect. We could not have asked for a better team of installers and would recommend Premier Surfaces to anyone!
Posted: 6/22/2013 • Link to this review
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