Have used this company for several years even when they used to be Torbott Tree. Service and pricing was much better then than current ownership. Had tree work done just 6 months ago and thought price was a bit too high then. Today when I got an estimate and called the owner back to question why the price is much higher now for the same work than 6 months ago, I was told "oh that's because you got a deal of a liftime then" Then he proceeded to say out of the blue "you know, you have insulted me trying to get a better price on your tree work for the last time" "you insulted me last time asking about is that the best price I can do and you have insulted me this time also" After asking him what planet he is from, I told him that's very disrespectful to treat a customer like that and that is not the way you talk to customers that have been loyal to your business. Then I told him to take a hike. Unbeliveable. Maybe if a man had said that to him, it would have been "negotiating" not insulting. Use them if you like, but if you try to question what he is basing price for work on, then you'll be told "you have insulted me". Oh please, get real, you cut trees for a living and you are a dime a dozen!
Posted: 6/20/2012 • Link to this review