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Prime Eye Care

(480) 834-6367

1950 S Country Club DrMesa, AZ 85210 map it »

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Would rather be Blind !, 12/16/2008

The staff at this practice is friendly while collecting patient Co-pays. The doctor is also nice during the exam, then the nightmare begins. After the eye exam the office manager tried to pressure... sell me a pair of overpriced glasses. We left and went to Costco to get he prescription, which was filled out incorrectly. We had to drive back to Prime Eye Care to get it corrected. We then drove back to Costco to find out that the doctor had only filled out half the prescription. When Costco had called Prime eye care to help with a resolution they were unwilling to help. The shocker is that we were the second Costco customer sent from the same office with the same problem. To make the worst eye care story short we had to go to a completely different doctor and have them write the prescription correctly, after telling the story the doctor did this for free! I highly recommend that you avoid this business at all costs.

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joelsoph

Reviews: 0

Would rather be Blind !

The staff at this practice is friendly while collecting patient Co-pays. The doctor is also nice during the exam, then the nightmare begins. After the eye exam the office manager tried to pressure sell me a pair of overpriced glasses. We left and went to Costco to get he prescription, which was filled out incorrectly. We had to drive back to Prime Eye Care to get it corrected. We then drove back to Costco to find out that the doctor had only filled out half the prescription. When Costco had called Prime eye care to help with a resolution they were unwilling to help. The shocker is that we were the second Costco customer sent from the same office with the same problem. To make the worst eye care story short we had to go to a completely different doctor and have them write the prescription correctly, after telling the story the doctor did this for free! I highly recommend that you avoid this business at all costs.

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