Thank you to the Primrose office team, teachers, and owner for making our first few weeks much better than I anticipated. The pictures, emails and phone calls in addition to the daily activity sheets... made it so much easier to be at work. :)VIEW MORE »VIEW LESS »
I have an 11 month old and a 3 year old. However my problem was with my 11 month old in the infant room. Which has a total of 6 teachers so you would think that was a great thing WRONG. They... constantly sent the wrong bottles and clothes home, than once I asked the teachers they blamed in on one another and I never got any answers as to why the madness kept occurring. The administration would make note to me that everything would be handled however things never got resolved. If they could change the people up front the school would be better off.VIEW MORE »VIEW LESS »
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Thank you to the Primrose office team, teachers, and owner for making our first few weeks much better than I anticipated. The pictures, emails and phone calls in addition to the daily activity sheets made it so much easier to be at work. :)
I have an 11 month old and a 3 year old. However my problem was with my 11 month old in the infant room. Which has a total of 6 teachers so you would think that was a great thing WRONG. They constantly sent the wrong bottles and clothes home, than once I asked the teachers they blamed in on one another and I never got any answers as to why the madness kept occurring. The administration would make note to me that everything would be handled however things never got resolved. If they could change the people up front the school would be better off.
My son joined the Preschool last year, and it was his first tiem away from me. The school handled his seperation anxiety wonderfully and full credit goes to his teacher Ms Shari - who not only got him comofortable in the school, but has made him love going to school everyday. The administrative staff is very very approachable and you can talk to them about anything.. anytime. Its an open door.. and i keep on getting updates about the big and the small things that my son does at school. I completely trust the school to take the best possible care of my child. The preschool teachers are awesome - both MS shari and Ms Hutchins... i could not have asked for a better school for my child to begin his schooling with. The only downside that i see is that maybe the school should give a little emphasis on getting the kids to have more sporting activities and would be nice to see them put up a show or something - which in my opinion helps building confidence int he kids and gets everyone together!
To begin with, my child is pretty happy there specially with the lead teacher who is so very warm and sincere. I have not had any issue whatsoever with my child per se as the teacher has been very adaptive to what my child wants. My issues are with the admin there. They can lie through their teeth and actually make you very comfortable telling the stories that they tell. The school can bend in all possible directions to make soemthing happen for the owners child (i guess its a frill that comes as the owner). I was told there would be 2 parent teacher conferences in a year when i had my child admitted.I have to see the first one happening till date and we are already in March end. Things that had to happen in mid Jan.. was pushed to Feb and then to mid march and now its end March.. and it still has no signs of happening.. so prob by the time my child is moving out.. they would make all those things happen.The dealys are never communicated and you have to ask at the office day after day while they make story after story. The admin is pretty nice to talk to and they make you feel warm.. but they do EXCATLY as they want to. They alwyas adhere to all timeslines where finance is concerend, but for the rest.. its a sorry state. It would really do Primrose alot of good if they are transparent and actually adhere to the timeslines told when admitting the child so that there is less heartburn.
Can't begin to express how happy I have been with this school. My Husband and I were so worried about finding a place that would give us the piece of mind we both need to go to work and not worry about our son in fact we thought it would be impossible. I was almost sure I would have to be a stay at home mom. We found Primrose threw a co-worker and without a doubt Primrose school at East Lake has done it! They have been so wonderful. Thank you Primrose!
I am a very busy mom of 3 children 2 of my children have attended Primrose school at East Lake. I can't begin to tell you what a relief and blessing it has been to have this wonderful school in our lives. Thank you for everything!
My experience is, it's been a very caring staff with well managed classrooms that give my son the care he deserves when I'm at work. We're thankful to use them again next year. Yes I would whole heartedly recommend this school and staff as Way-Above- Average in all aspects that are important to us as parents.
this place is awful. the teachers and kids seem ok but the way they do business was horrible. i have 2 kids and i was told they would have spots for my children in a couple weeks. i paid the registration fee which is WAY too much to begin with. this was past february and it is now june and still dont have space available. they wont refund me the money, they say its nonrefundable even though they lied through their teeth. director way too snobby and fake
Primrose School at East Lake has proudly been operating for almost 20 years, with great success. Because of our outstanding curriculum and exceptional care we do have a waiting list in most rooms. We do our very best to schedule families accordingly. However, there are times when a child is not prepared to move up to the next class. In this case we must delay the move in order to stay in compliance with state regulations, Primrose standards and our family’s standards. Yes, we have had a few incidents were this has delayed a new family from starting or currently enrolled families from moving up. For this reason we take every effort to communicate constantly and update any start dates necessary. We do apologize to this parent for any inconvenience this may have caused. I think we can all agree that decisions must be based on the well being, development and safety of the child. Ms. Lynn Proud Owner
I wouldn't take my son anywhere else! My wife and i have had our son at Primrose for over 3yrs now and we love it, they are like a second family to us. Our son prays for his teachers every night. Anytime we need advice we can always count on the managment team. When you walk in school your greeted with a big smile. Our son always has something great to say about his day. It's such a great feeling to know our son is getting the love, attention and learning experience he needs.
I can't comment on the child care but as far as the professional aspects or should I say lack of. Do not be fooled into thinking that you will have a spot for your child just because they confirm a date that you can bring in your child. We were constantly getting canceled at the last minute for the last 3 months. We finally said enough is enough, there's only so much incompetence that a person can deal with. If we weren't using a personal babysitter, I'd be furious, we had to keep telling her one week that we were leaving and then call her that same weekend to beg her to take back our child. Overall I'd say use Extreme Caution if you are trying to use this daycare, call DAILY to make sure that you still have a spot for your child, be very careful when you give your notice at your current daycare and find out that they can't find a spot for your child, and don't forget to ask for your $90 back. Also ask yourself, if they can't even manage/organize their business right, how will they be able to take care of all these children? So if you want to deal with all this hassle, go for it.
Primrose School at East Lake has proudly been operating for almost 20 years, with great success. Because of our outstanding curriculum and exceptional care we do have a waiting list in most rooms. We do our very best to schedule families accordingly. However, there are times when a child is not prepared to move up to the next class. In this case we must delay the move in order to stay in compliance with state regulations, Primrose standards and our family’s standards. Yes, we have had a few incidents were this has delayed a new family from starting or currently enrolled families from moving up. For this reason we take every effort to communicate constantly and update any start dates necessary. We do apologize to this parent for any inconvenience this may have caused. I think we can all agree that decisions must be based on the well being, development and interest of the child.
Ms. Lynn Proud Owner
My wife and I enrolled our son into Primrose at East Lake in January of 06. We couldn't be more pleased with the service we received in the infant room. Ms. T was one of a kind and we knew our son was well cared for. Primrose is more than just a place to drop your child off for the day, it is a positively charged environment that the children really enjoy. Every single time we have had a concern about anything at Primrose it has been handled with a high priority and quick response. A daycare/school that also teaches sign language is invaluable. I will not hesitate to enroll our second child at Primrose when that time comes.
My children have attended Primrose for several years they are extremely happy here and so am I I love the Management team however at times I thought they could use an additional person. Well low and behold, it was like Ms. Lynn the Owner, read my mind they have 3 Managers now and I am happier than ever. I have to agree with the person that mentioned Ms. Amber is wonderful! she is. And Ms. Jessica is Awesome! she always knows what to say to make you feel better or advise to give for any child related questions and I couldn't go without mentioning Ms. Stephanie so helpful and always happy to see you. Great team!
Primrose at East Lake is great! My daughter has been enrolled here since she was 4 months old, and she is now two. She comes home doing sign language, using new words, and singing songs - she's teaching us! We have had concerns in the past for problems that I believe face every childcare center, and they have all been addressed. The Director, Amber, is phenomenal and does a great job. The review that said the teachers were not equipped to do more than babysit was way off-base - they are "teachers" and not sitters. I feel like this is a tough industry and I am a tough parent to please myself, but the "proof is in the pudding" - my daughter is happy to go to school and doing so well developmentally and the credit belongs primarily to the Primrose teachers and staff. Thanks for all of your hard work! Keep it up!!
I looked at many places in the area and was impressed with Primrose. After enrolling my son the teachers and staff have become like a second family. This is not just a baby sitter, its a school even for infants. This is our first child and all the teachers have been very helpful in giving us advice. We would be lost without them.
My son is 10 months old and has been in the infant room since he was 3 1/2 months old. My husband and I love the staff as does our son. He is happy to see his teachers when we drop him off in the morning and is happy when we pick him up at night. I am so appreciative of the time the teachers/staff is willing to dedicate to all of my questions as a new mom. They help us with everything from knowing what foods he should be starting to eat to how to establish a healthy daily routine. They are ALWAYS friendly, caring and willing to take time for us. It is a relief to know that they treat my son and us like family. Even teachers in other class rooms call him by name and talk to him which always makes him smile! Just how much they care has been demonstrated over and over again. For instance, a few months ago, my doctor found a suspicious "spot" on my lung which meant I had to get a CAT scan w/radioactive dye. The problem is I was breastfeeding and my son had never had formula. I was so scared my son would not take the formula and felt like I was letting him down at the same time. A very wonderfull staff memeber at Primrose was right there to help me. She calmed me down, told me what formula and water to buy and showed me how to mix it. I'm happy to say my son took the formula no problem and my spot turned out to be nothing. Thanks so much to everyone at Primrose for all of the help, hugs and happiness!!!!! It is such a relief to know he is in safe and loving hands.