My daughter enrolled one of in-person small group courses. They took out the expansive course fees immediately, and sent the study materials but tutor did not show up on the first day and looks like course has been cancelled without notification. We were not informed about changes and the venue was not aware about such a course will happen at their place. Tried to contact all possible phone numbers, all answering machine and no help available to fix the problem. I wonder how good their course and tutoring will be if they cannot organize a simple course scheduling. Don't let your kids important milestones to such group of people. I am now going to ask for full-refund. Frustrated parent
Posted: 7/25/2015 • Link to this review
I had my oldets daughter go to Princeton Review and my son went to Kaplan later. The cookie cutter style course does not work for everyone. Questions in class were often referred to a website or help line. I suggest going to get personalized help. After my son did not improve, I sent him to C2. Please, read my review.
Posted: 12/28/2006 • Last edited: 1/02/2008 • Link to this review
I had given this company an excellent review until today. My older child took this course six years ago and I was happy with the outcome. Apparently, this company has changed. I signed up my second child for this course and they have cancelled it at the last minute because of low enrollment. I realize this would have cost them but because of the nature of this business and that people count on them for such an important test for their child's future they should have conducted the class anyway. Sometimes in business you forsake a little profit to do the right thing. It was such a big problem because I have already scheduled so many other things around these classes and missed other opportunities because I counted on these dates.It has also caused me to be too late to sign up for their competitor's classes. My only alternative is to sign him up for expensive private tutoring. The least they should have done is offer me some sort of discount on the private tutoring for my inconvenience. But, an insincere apology is all I got.
Posted: 10/08/2006 • Last edited: 11/06/2009 • Link to this review