This is jsa_30097's TrustRating, which is based on both the number of reviews jsa_30097 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful jsa_30097 has been to the Kudzu community.
I've been going here for a few years now and stopped by yesterday to dropoff some shirts to find they are closing down, going out of business! What a shame. Great friendly staff, my family will miss them!