I have had my suits cleaned here and the work was always very good. Just took in my two sons scout shirts to have new patches sewn on. When I went to pick them up they cleaned and pressed the shirts also for free. Wow. They are always very nice and friendly.
Posted: 11/21/2014 • Link to this review
I took my comforter to this Dry cleaner to be cleaned. I don't know if the name is Spring or Pro Cleaners, but this is the same address and phone number that my receipt has on it. My husband picked up the comforter and brought it home this morning. I opened it up to put it on our bed and immediately noticed two large holes in it. I took it back to the cleaners and they refused to take any responsibility for it. At first they said that they would repair it, then the lady who I guess in charge said no they would not fix it. They said that it was already there, which is not true. i inspected it before I took it to them for this very reason. If there was a tear then iI would have fixed it before i got it cleaned so that it would not have gotten worse, but again there were no tears or holes when I gave it to them. They also said that any damage that occurs during the cleaning is not thier responsibility. If the tag says to dry clean and that's what they do then they can't be held responsible for any thing that happens during the process. Lovely. So if want to take your clothes to a company that refuses to take responsibility for their actions then this is the cleaner for you. I have never had a such a negative experience with a dry cleaner.
Posted: 10/09/2008 • Link to this review