I am very happy and pleased with the work Pro Roofing did. Their communication and project management skills were among the best I have seen. They made every effort to make me happy and make the project go smoothly. I highly recommend their services. Landon and Hafid were top notch professionals.
Area Dunwoody, GA
Cost $5,000 - $9,999
Date June 2016
Posted: 6/27/2016 • Link to this review
I just wanted to take the opportunity to thank the team at Pro Roofing and Siding for a professional job done on my chimney cap and gutters. Everything was done promptly and they had competitive prices with great service. Juan Reyes and his team helped us through the whole process with quoting and installation. They were great.
I had the chimney cap replaced. They were great.
Area Roswell, GA
Cost $1,000 - $2,999
Date April 2016
Posted: 4/10/2016 • Link to this review
ProRoofing went over and beyond. They showed they were professionals from the moment I spoke with them on the phone. They have amazing employees and great customer service. In the end both my roof and gutters look amazing! Now I am wondering when I can call them for my next service!
Posted: 12/10/2015 • Link to this review
Pro Roofing and Siding replaced our roof for a very reasonable price and with a great guarantee. I had received other estimates for repair but these guys stood out as true professionals. The provided a superior quality product and were professional with every contact from estimation to sale, scheduling to delivery... Everyone in the company was exemplary, respectful, knowledgeable and honest. This is a great bunch (I rarely provide glowing reviews, if I provide them at all). Use them without hesitation!!
Posted: 11/17/2015 • Link to this review
We contacted at least 8 roofers to give us a bid for the job. 6 actually returned our call and scheduled a free estimate. One was a no-show. Some got on the roof, one went into our attic, and one stayed on the curb and took pictures.... Two worked with insurance companies . One recommended a complete roof, another one said repair. The price range for replacement was between $9, 200.00 and $3,500.00. Pro-Roofing showed up on time, walked around the house, and explained every detail. They provided us with a written estimate within a reasonable time, and they were the only company to give a follow-up call to answer any questions. We compared companies on Better Business Bureau and Pro-Roofing had an excellent rating. We finally chose Pro-Roofing because we could get the best quality for the best price. Everyone in the company treated us with professional courtesy and reliability : the salesman, office manager assistant, project manager and installers. The salesman and project manager explained each step of the process clearly and they did exactly what they said they would do. We were approved for credit over the phone by answering a few questions. The office manager assistant provided invoices and communication about our credit very efficiently. Our new roof looks beautiful. It comes with great warranties from both the manufacturer and Pro-Roofing installation. I highly recommend Pro-Roofing if you have roofing issues.
Posted: 11/14/2015 • Link to this review
My interactions with this company until I paid for the full roof replacement were great. But, unfortunately, after I made payment customer service was a thing of the past. I went with this company not because they were the most reasonably priced, because their estimate came in thousands of dollars higher than other highly rated roofers in the area. I went with this company despite that because they claimed to be able to perform other work that, I found out later, they were not qualified to perform. Had I known their tactics I would've definitely went with another company, as there are plenty of roofers in the area that have been in business for many years and who are highly rated but not as pricy. Hopefully the roof holds up because I suspect I'll have to sue this company in order to force it to comply with the terms of the warranty.
Posted: 10/08/2015 • Link to this review
1.They ripped off old roof and put on a new one. 2.They removed the wood work from my dormers/chimney cap and replaced it with hardie board, then repainted it. 3.They removed my old gutters and put new gutters up. Great job from start to finish, couldn't have asked for a better experience! My sales manager, James, was at my home waiting on me after work for our appointment and went over all the information. My wife wasn't home the 1st appointment so James then came out a 2nd time so my wife could look at the shingle samples. The roofing crew did an excellent job cleaning up daily, showed up before daybreak and worked until dark every day...roof looks great! My Product manager, Kelvin, was at my home every evening to go over the days work and make sure I was fully aware of what had been done. Had the same Product manager, Kelvin, for the hardie trim and the gutter work...same attention to detail and customer service. Made my house look like a brand new home, couldn't be happier with the service! ProRoofing worked with me on my payments, as I was coordinating with my insurance company. The office manager, Tammy, was as nice as she could be talking to her over the phone to verify the information for my Notice of Completion form to the insurance company. Top to bottom, this was an outstanding experience and a first rate company. I would recommend ProRoofing to anyone that needs roofing or gutter work on their home!
Posted: 7/31/2015 • Link to this review
We got estimates from four different roofing companies and we felt like Pro Roofing offered both a competitive price as well as gave us assurances that we would receive quality workmanship and completeness of service. We were happy on every level and with every person we dealt with at this company. The estimator stepped us through every aspect of the work, giving advice where needed and helpful things we didn't know. The project manager was quick to schedule the work at a convenient time for us and supervised the entire project from beginning to end. The roofing crew was on time and worked all day for two days to get the project done. We were informed through the whole process and didn't have to wonder what they were doing or where they were. Our new roof looks great and we feel assured that it was done well.
Posted: 6/02/2015 • Link to this review
Easy to work with from James the estimater to the project manager and crew. We have a project house we are moving into and have a budget to work with. Pro Builders was willing to work with us in spacing the work out so we could aford the repairs on the house. Already working on scheduling the next phase with Pro Builders. They have my trust and business.
Posted: 5/08/2015 • Link to this review
Work I had done: Whole house gutter replacement & gutter additions Whole house exterior paint Siding replacement Where the experience didn't meet expectations: * My PM went on vacation during the middle of the project. Communications about the projects stopped. The painters (they use sub-contractors) did not show up everyday. They partially removed the gutters; leaving a 40 foot section over the garage hanging from the house for several days. They left their trash in a pile in the driveway each night. The PM was good when he was there and rectified the situation on his return. However, the whole situation was disjointed as I always thought I had separate PMs for painting and gutters (I had separate people communicating with me about choices, etc.) until project end. Who knew.
Posted: 12/18/2014 • Last edited: 2/16/2015 • Link to this review
I'll be writing a follow up review in the near future. I have had two visits from Pro Roofing to repair a leaking roof. In both cases, they were very cordial and helpful. When the first repair job was not sufficient, they returned ( at cost )to do some additional repairs. That's been more than a year ago, and I see that I still have a leaking roof in the same area. I have contacted them to let them know about the leak. I will update my review pending how Pro Roofing resolves the issue.
Posted: 8/19/2014 • Link to this review
Pro Roofing contractors were professional, courteous and on time. We live in Kansas and they worked on our Woodstock home. Long distance was not a problem. The communicated issues immediately and completed the work to our satisfaction
Posted: 6/06/2014 • Link to this review
We install many energy-star rated products, including windows, doors, shingles and insulation. We can make your home more energy efficient.