I had a very large renovation at my home and needed new flooring for almost every room. Pro Source was referred to me and I could not be happier, they were very helpful in giving me many choices on what color I needed and it turned out perfect and beautiful. The store, selection and employees are outstanding, I highly recommend Pro Source to anyone that needs flooring.
Posted: 2/18/2015 • Link to this review
A company shouldn't be permitted to advertise a price for 100 square feet yet have a 300 square feet minimum. That type of advertising is misleading, deceptive, insulting to the consumer, and reflects negatively on Kudzu. How is it that you are advertising a $226 price and yet you can't get any service or product for only $226. Think about it.
Posted: 2/09/2012 • Link to this review
The 100 square feet is setting the $2.26 per square foot price. Most flooring jobs are over 300 square feet. For under 300 square feet add aproximately $50 to $100 to cover minimal labor charges. Please understand that this is an incredible value and the minimum is needed to cover real costs.
We were referred to this showroom and showed up without an appointment at the Norcross office. The individual that helped us was not very keen on helping us work with our budget (probably too low). He was going to check on a price and just left us there. 10 minutes later we just left. Will not recommend this place at all if you are working on your own. May not be for the average person to just stop by, clearly.
Posted: 11/22/2011 • Link to this review
ProSource Wholesale Flooring is a true wholesale membership showroom open to Trade Professionals. Megs Flooring is a certified installation company granting access to ProSource Wholesale, Marietta location. This low review was from the Norcross location and was not part of the Kudzu connection. ProSource takes pride in providing exceptional customer service. Please take the time to visit the Marietta showroom and experience the professional, value focused, atmosphere.
Direct Connect Flooring/ProSource is the best source for flooring materials in metro Atlanta. Ask for Tracy, she is great to work with and will provide you with awesome customer service.
Posted: 10/04/2011 • Link to this review
Churchills, Thank you for your kind words. We promise to continue offering you and your clients the best materials at the best prices! Thank you again!
My wife and I recently took advantage of this deal with Direct Connect with Prosource for our Rental Property in Smyrna. At first, I was skeptical of how they could make such a great deal happen, but they explained it and followed through with their committment! The service and installation were far beyond what we had expected. We have dealt with "Company X" in the past for our Rentals and they were nightmares! Owning Rental Properties can be quite stressful at times, but the entire staff made is as non-stressful as possible in every way. I highly recommend you taking advantage of this great deal, as we will use them again in the near future for other Rental Properties!
Posted: 10/04/2011 • Link to this review
LetFreedomRing, Thank you for your Business and review. We consistently beat "Company X" and other stores with our wide selection, great prices and unmatched Customer Service. That is something we are extremely proud of! We look forward to working with you again!
We were just planning to get new carpet in our bedroom because of moisture stains from a hole that was improperly plugged. We fixed the leak, but to our utter amazement, we can't just get one 100 sq foot room carpeted. I can't believe Kudzu would allow this deception on their site.
Posted: 10/03/2011 • Link to this review
The minimum 350 square feet is to cover minimum installation charges, just add upto $100 to cover this fee. It takes two men a half day of work to pick-up, travel, and install a minimum job. We recommend calling us and coming in and seeing the carpet before purchasing coupon. This offer is a great deal for most; unfotuneately the offer wasn't designed for repair situations.
I could not find ANYTHING to fuss about. We were pleased with every aspect! ProSource guided us with selection and gave us the best price. Still, I had to wait for the installation before I could give 5 stars. Well, the installation was perfect. No marks on the baseboard, perfection tension on the carpet, and seamless integration. So, I have no choice but to give them 5 stars!
Posted: 9/22/2011 • Last edited: 11/03/2011 • Link to this review
Flyboyatlanta, Thank you for the kind review. DCF w/ ProSource thrives on Customer Service, Quality and Value. I am glad that we could help make your experience a good one!
I received quotes from five different flooring stores in the Atlanta area for hardwoods and carpets. Direct Connect was several hundred dollars less than the others and they had the largest selection at their ProSource showroom that I decided to go with them. My experience, unlike some other reviewers, was fabulous! Everyone was thorough, pleasant, gracious and very patient with us while we decided on the flooring options that best fit our home. The floor installer installed 1,730 sq ft of flooring did a great job! Honestly, I couldn't be happier.
Posted: 9/13/2011 • Link to this review
Growacompany, Thank you for the review. It is our goal to offer you the best service and material to make your job go as smooth as possible in every aspect. Thank you for your business!
Used Prosource for our wood floors and now for porcelain tile for the fireplace and hearth. Best selection and service over anyone else. Tracy and Stephen are great. Tracy has been helping us w/the tiles and has gone above & beyond w/ideas. We will use them for all our future floor/tile needs!
Posted: 10/21/2010 • Last edited: 9/01/2011 • Link to this review
Cejhome, Thank you for your kind words regarding our Service and Selection. We strive to offer the latest and most valuable material for each project. Our Customer Service is something that comes natural because we truly care about each and every project!
The custom rugs we got are quite nice & they have a big selection, so they got 2 stars instead of 1, because everything else was poor. E-mails & phone messages went continually unreturned. Yes, they were friendly, but terribly unproactive. I had to stay on top of them constantly. I was told my 4 rugs were to arrive on a Wednesday. They didn't. Then they said definitely next Wednesday. Only some of them came. They refused to ship the remaining item directly to my home at no cost so that I wouldn't have to make yet another trip to the showroom. To summarize, the products were indeed nice, there is a large selection, and they were friendly enough BUT do not expect them to follow through with absolutely anything, allow yourself large chunks of time you don't have to hound them, and don't count on anything you order to come in on time. I suggest you find another place that has the positive attributes of this one where you don't have to deal with the negatives. I'm new to the area & didn't know any better. I genuinely hope that in sharing my experience you won't endure the same headache here I did. Shop elsewhere, friends.
Posted: 9/21/2009 • Last edited: 9/01/2011 • Link to this review
This is NOT from Direct Connect Flooring with ProSource Marietta; the reviewer has the incorrect company. We pride ourselves on prompt courteous service and follow up. We are very knowledgeable and will take time to answer any questions on product quality or application. Please visit us and see.