I took my wedding dress and my daughter's christening dress here almost a year ago and still can't get them back! I bought my dress at Bridals by Lori and they recommended Professional Gown Preservation to have it preserved. I thoroughly regret taking their advice. I have called every month since dropping it off and have gotten the runaround ever since. I finally got the owner on the phone a month or so ago and he said he "didn't have it entered in the computer correctly" so his employee couldn't see it when it she looked. He said the dress was done and he would get it out of storage and call me when I could pick it up. The call never came. I have called twice since then and get the same story, he is out of the country and no one else can help me. I am beginning to wonder if I will ever get my dresses back.
Posted: 5/30/2012 • Link to this review
I have had my wedding dress preserved by Flo-Ken Inc Professional Cleaners. They did a great job and exceeded my expectation. David is very knowledgeable and I would recommend his company to any future bride.
Posted: 10/25/2005 • Last edited: 1/02/2008 • Link to this review