This is kurrrn's TrustRating, which is based on both the number of reviews kurrrn has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful kurrrn has been to the Kudzu community.
After extensive shopping around we went back to Professionals Choice. They had a great selection on all our flooring needs and able to answer our questions and some. Kind, curtious and never felt rushed.