I Hired Property Image Enhancers to clean up my yard and then come out quarterly to maintain it. They did a great job at the initial clean up, but when it came to the maintenance they failed to even show up. I called and left several messages for them to let me reschedule and they never returned the calls. Now I have to hire a different company and start all over.
Posted: 8/04/2012 • Link to this review
Joe and his crew came out and took care of our courtyard and our lawn. They even put in a dog run. Things were great. Then they started missing scheduled days, and skipping weeding, etc. Our lawn now is over watered and yesterday they mowed and there are giant tread marks in mud. The Grass is disgusting and we are incredibly disappointed. I have photos to prove it.
Posted: 8/25/2009 • Link to this review
I'm 9 months pregnant and on bed rest due to severe complications, but my front and back yard were in dire need of cleaning and landscaping. I came on kudzu hoping to find someone I could trust and came across Joe and PIE. He kept in constant contact with us, came out and did a thorough estimate and even reprogrammed my watering system for me without being asked. After hearing about the awful string of bad luck I had been having (robbed 2 days before xmas, pregnancy problems, HOA issues) he told me about his quarterly drawing/Ladies Special in which if I won, they would take care of my property free of charge. His estimate was VERY affordable and fair. By the Grace of God I won the drawing and Joe and his boys came out and did a AMAZING job cleaning up my yard and trimming my bushes back. They took no time at all, were thorough and he even had helpful suggestions for what I could plant in my yard. They even cleaned out my old planters for me! I STRONGLY recommend this company, and have told all my friend and family about them! Joe is a complete sweetheart and I don't know what I would have done if it wasn't for his company and the Ladies Special ;) Who says Chivalry is dead?
Posted: 4/13/2009 • Link to this review
I have recently contact PIE for an estimate for my back yard. Joe came out the next day and emailed me the most DETAILED estimate you could imagine. I am sooo impressed and you will be too. Just give him a call and see for yourself!!!
Posted: 3/18/2009 • Link to this review
Tinaah - Thank you for taking the time to share your experience with others. We are glad that you were pleased with our form of estimating. It is our goal each and everytime to provide EVERY inquiring POTENTIAL customer with as detailed and itemized information that we can. Not only for the service items in which they are requesting the estimate, but also for any other items that we may see from our professional experience in dealing with properties. Our company offers an abundance of services and we feel that if nothing more, our detailed/itemized estimates may provide our POTENTIAL customers all the information they need to make an educated decision or for comparison to other estimates. We would love to gain every person inquiring for an estimate as a customer and save them having to deal with multiple service providers. Nevertheless, we take GREAT PRIDE in providing a thorough estimate with NO PRESSURE! Property Image Enhancers has always gained customers by word of mouth! We cannot be found ANYWHERE other than KUDZU.com and only advertise here as the words and experiences of our customers speak louder than anything we or anyone else could say. Thank you again for taking the time to share your experience!
They redid all the landscaping in my front yard to incude resodding my yard. They showed up and gave me a free estimate and were always showed up on time and did great work. They even came back to replace parts of the yard for free after my sprinkler system broke.
Posted: 2/08/2009 • Last edited: 2/15/2009 • Link to this review
jvliii - Thank you for taking the time to share your experience with others regarding your landscape repairs. We are glad that you enjoyed our service ethics. Showing up for an estimate or the job itself seems to be a difficult task for some many in this town, not to mention pride in craftsmanship. We are glad we met your expectations by first providing you our FREE/NO OBLIGATION estimate in which to make a service decision in your own time and comfort. Complete satisfaction is our goal and although difficult to achieve in every situation, we are glad that we were able to assist in making sure your lawn looked great even after your irrigation system had broken. We look forward to assisting you in your future property service needs.
Joe was courteous and very prompt. He preformed all the work we agreed to at a very fair price. Everything was done well and on time. Would definitely use this service again and reccomend highly to others!
Posted: 9/18/2008 • Last edited: 2/15/2009 • Link to this review
lisam2-Thank you for taking the time to share your experience with others. We pride ourselves on both courtesy and being prompt as we understand that everyones time is very valuable. Reasonable pricing, providing service in a timely manner and pride is craftsmanship is equally important as well. We try and take the outlook as to how we would feel if each property we work on was our own. This includes our estimate appointments and being on time. Four hour window periods are just not realistic! We try to provide a one hour window period as one never knows with traffic conditions. We look forward to taking care of any future service needs you may have and appreciate your recommendations to others as kudzu.com is the only place we can be found other than word of mouth. We feel that those considering having service work done can start with an educated decision by seeing what those who have spent their money have had to say regarding our services. We are glad that you found our Ladies Special beneficial to your needs.
I just had Joe come to my home as scheduled, came on time and just as nice in person as the email's we traded before the visit. He explained what needed to be done and told me that on one of the projects how I could do it myself and it was done as easy as he said it would be. I am a new resident to Las Vegas and finding someone honest out here is far and few but Joe is a gem and if anyone says differenly I would fight them to the end. I also liked the lady special he gave me for the jobs needed to be done. He is a VERY SPECIAL AND HONEST PERSON Thank you so much for all your help and I now consider you my Handyman for life.
Posted: 4/05/2008 • Last edited: 2/15/2009 • Link to this review
repairman - Thank you for sharing your experience with others. At times, people find it hard to understand why we conduct so much of our business through e-mail instead of the phone. With todays technology offering this option, it is our outlook or perhaps question of how often do you actually get things in writing these days. It is our goal to insure that we have done all that we can to provide for our customers needs and as we are only human like everyone else, e-mail and written documentation provides us the ability to reflect back upon our commitment to the customer as well as the customers needs. It is all too often in todays business world that people forget. It is our service goal to provide for our customers NEEDS, not to just make a buck! Often times we will try and provide instructions via the internet or through tips on our web site to assist customers who are inclined to attempt a job themselves. Our outlook is that we are really not needed for the simple things unless the customer desires. In the case of items that are more detailed in which a customer is going to attempt it themselves, we will provide honest caution if it could become tricky and end up costing them more money for the repair in the long run. In your case, as you have found, the service you needed was very simple and we were more than happy to provide the do it yourself instructions for you to save money. We appreciate your noting us as your Handyman for life and can only hope that your words will encourage all others seeking service, especially the ladies who seem to get taken the most advantage of in this town to at least contact us to experience how genuine our service goals are.
Glad I found this company. I'm a single woman with very little time to take care of repairs around my house. I called a few handyman services and was greeted with the likes of what many might expect in looking for a handyman. After seeing my share of plumbers butts, I was relieved when I was greeted by a professional dressed gentlemen from Property Image Enhancers. I was provided with a detailed written estimate for my repair needs and NO PRESSURE. The estimate was detailed and clear to read and understand my option of per project service or the ladies special. I can only say that they were more than professional, especially as I can only reflect that my attire is rarely reserved, thinking I may use such to get the best deal, the estimator was nothing less than respectful which confirmed that there ladies special is no joke and a rare and true deal to try an assist ladies in need. I have advised many of my male friends of my satisfaction with their services as they have a deal especially for guys too. I will use them for all my service needs.
Posted: 4/04/2008 • Last edited: 4/13/2009 • Link to this review
lvhottie-We are glad you are please with our services and ladies special while at the same time, sorry that you had to experience so many other service providers who did not meet your needs or expectations. At Property Image Enhancers we feel that it is important for our craftsmen, estimators, staff or anyone who is a part of our service group to be well groomed, polite and professsional. As our company slogan is "you only get one time to make a first impression", we can only feel that if we are sloppy, unpolite, or show such little respect in how we take care of ourselves, how can we have the pride to provide anything better for our clients. Through our estimates, we NEVER apply any pressure and strive to provide all the essential information possible to allow our potential customers the opportunity to make an educated decision on if and how they would like to proceed at their own time frame. In regards to our ladies special, such is an extension of our regular handyman for a day program yet it has been further discounted to assist ladies who may not be able to get their husbands or significant others to handle the tasks they need taken care of. For single ladies/moms who do not even have a man to help, we provide a further discount. Our deals are no joke and we try to create deals that will benefit both male and females equally. While we focus on maintaining our appearance and professionalism, we do not determine our pricing on how a person is dressed or looks. Instead they are simply a potential customer in need. We, like any other, appreciate meeting, speaking with and providing an accurate service estimate to someone who takes pride in themselves reflected by attire and personality as this generally indicates in portion that we too will be treated fairly. However, customer attire is never a factor. Thank you for sharing our services and deals with ALL your friends. We look forward to providing for your future service needs.
Property Image Enhancers did a great job repairing my front yard irrigation system and running irrigation into my back yard. Joe is very friendly and even fixed up a couple of things that he just noticed needed to be done. Thanks again, Joe! Customer service with Joe is not lip service. I will certainly have Property Image Enhancers back for other projects at my home.
Posted: 4/03/2008 • Last edited: 2/15/2009 • Link to this review
bug111-Thank you for taking the time to share your experience with others. We are glad that we could be of assistance to you . It is our goal to go above and beyond whenever possible, whether that means taking care of an extra item or giving instruction or advice to assist our customers in performing a repair themselves, saving them money for those items that they are not interested in performing. In a town where so many can talk a great talk, it is very important to us that we do exactly what we say we will do and more! We have always conducted business by word of mouth referral as we feel what can speak louder than the words from a trusted friend. It is for that reason that we have chose to list our services on kudzu and kudzu alone where we hope that customers like yourself who have spent money using our services can and will exercise their right to share their experience with others. No business or service provider is perfect, but we DO try to go above and beyond! In a city of extremes, it just makes sense to join in and provide an extremely positive customer experience. We look forward to assisting you with your future property needs.
I am so glad that I found this company! A friend had told me they had used them and that they were offering a ladies special. I found their special in their deal section on kudzu and decided to send an e-mail. They responded within 24 hours and set up an appointment to review all my projects. They recommended the ladies special advising I would save money. The man who did the estimate was very courteous and well groomed. I decided to use their service and was surprised to learn that the same man that provided the estimate also provided the service. When asking about such, I was told that all the service providers handle their own estimates to insure that the customer will be comfortable with the person who will be in their home. All I can say is all the work was done above my expectations, the price was great and it was a pleasure to have a professional, courteous, well groomed gentleman in my home. I will certainly be using them again and this time will not be afraid to ask about combining the single ladies/moms discount.
Posted: 2/13/2008 • Last edited: 2/15/2009 • Link to this review
Tnanlv - Thank you for your review. We are glad that you heard about our ladies special deal and were able to take advantage of the savings that it has to offer. We are pleased that you were happy and satisfied with our estimator/craftsman regarding the quality of work, the level of professionalism and of course his professional appearance. Our company logo state "you only get one chance to make a first impression". This not only applies for properties we repair and try to enhance, but just as importantly upon us. Timeliness and being well groomed and respectful in our opinion all reflects on the quality of work that will be provided. We can certainly understand any womans hesitancy is revealing they are a single woman or mom, especially here in Las Vegas. Nevertheless, we are hoping that this will not be the case as more ladies come to understand that we have created this offer for no other reason than hearing so many stories of ladies being taken advantage of by costs, or unnecessary repairs. We simply hope to offer a safe service alternative where single ladies or single moms who may not have a man around or available to handle tasks they can't or are not comfortable in handling. We are currently working on some specials that may help out the busy male as well. Nevertheless, we have found that rarely do men get taken advantage of with service work or needs as females seem to. We are glad that we were able to help you with your service needs and that you were pleased. We look forward to a continued working relationship with you and please do not hesitate to let us know next time that you are a single female in need of that extra help. Our craftsmen will NEVER inquire to such as we feel asking of such is simply invasive. We prefer to put that offer out there and available and should our female customers feel comfortable with our craftsman, all they need do is ask for that extended discount or present the kudzu deal coupon. Thank you again!
I'm very happy with the service and quality that property image enhancers has done to make my house more attractive and in better working working condition than it was before and since the price was lower than I expected my mind is more at peace.It makes me want to come home and sit outside my yard more often. . Thank you property image enhancers for such friendly and amazing work!
Posted: 8/26/2007 • Last edited: 2/15/2009 • Link to this review
Transjam_jr. Thank you for your review and taking the time to share your experience with others. It has always been our goal to offer and provide services that increase the comfort and value to a property. All too often those words translate into visions of expensive repairs or changes which is rarely the case through our services. Often times lower prices will scare potential customers away through the "you get what you pay for" outlook. Nevertheless, as a professional property repair and service company we prefer to generate our income through volume versus high prices. We have been around for a while now and plan to be around a whole lot longer, offering customers such as yourself realistic prices and recommendations to make life a little easier and comfortable when you return home from your long day of work. We are glad that we have been able to assist you with your service needs and restore the comfort and value to your home.
I recently made the decision to make the move to Las Vegas and this company PIE sent out a very nice craftsman to assist with our move into our new home.He was a very pleasent gentleman and held good conversation. I learned from him he is from the same area i am from and that PIE relocated him. He mentioned he chose to relocate because of the genuine respect and appreciation that PIE has for not onlt their customers but their craftsmen. I couldent agree more with him, he and all the craftsmen at PIE have and continue to be more than a help to me and now many of my friends and family. If you are considering getting anything done I highly recomend Propert Image Enhancers. Thank You so much to all who is involved with PIE.
Posted: 8/23/2007 • Last edited: 2/15/2009 • Link to this review
MIAJOY-Thank you for your review. We are glad to hear of your satisfaction with our services as well as our craftspersons. As you are aware, we maintain an in house service crew as well as independently licensed craftspersons who work with our company. Our number one goal is to meet our customers needs with the lowest possible prices while at the same time providing an opportunity for our craftspersons to work in a pleasant work conditions and have the opportunity and freedom to be their own boss. Unfortuantely on occasion we get a bad apple that doesn't see or agree that our customers are number one. It is when separating with service with such a craftsperson that our service team only becomes that much stronger with craftsmen who have the same pride in their work and outlook. We look forward to providing for your future service needs through pleasant and dedicated service technicians.
Our experience with Property Image Enhancers was outstanding. We needed to have some sod replace in our yard and unfortunately scheduled to have it done during the hottest week of the summer. Lucky for us Joe contacted us and convinced us to delay the job until the weather was more favorable. We had to postpone the job almost a month, but the wait was well worth it. The sod is doing great and looks wonderful. We have also had amazing follow up service with some minor sprinkler issues. Thanks, it's so awesome to find a business that is so focused on customer relations and satisfaction.
Posted: 8/09/2007 • Last edited: 2/15/2009 • Link to this review
dinkel-Thank you for your kind reviews regarding our services. We are glad that you are satisfied with the results of the services provided and understanding of our recommended delays for such as our first and foremost interest for for the best needs of our customers. We are thankful to have customers such as yourself who understand, especially in this town that at times things do not always go as planned or desired. Nevertheless, it is our goal to always go the extra mile to insure customer satisfaction, even if that goes beyond the understanding of those who are part of our service team.
PIE was highly recommendeed by a trusted friend. It took 2 weeks for him to come to the house to give an estimate. The 3 week start time stretched to 5 weeks. He was not available by phone and would take 2-3 days to respond to e-mails, his preferred communication method. The work took longer than he estimated and he wanted almost double the estimated labor cost. He increased the charge for materials by 35% over his estimate. I became so aggravated, I told him to stop the job and I would hire someone else who honors their contract without increasing charges as the work progresses. I would NEVER hire him again.
Posted: 5/26/2007 • Last edited: 4/13/2009 • Link to this review
stocdoc-Thank you for submitting your review as we appreciate all, even the negative ones. We apologize for the delay in response as somehow we were blocked from specifically responding to yours. Nevertheless, in response to your review, we can only respond that we are always willing to accept the blame, apologize and correct any error when such is a result of our service. This is not the case with your service as your comments are both false and slanderous and have cost us business. Our service advertisement advises that e-mail is recommended due to a high volume of calls and the 2 week appointment time was due to your availability as well as ours. E-mail records reflect e-mail response to you within 24 hours and all customers are advised of how far out we are booked. In your case 4-6 weeks, so 5 was right in between. We posses an extensive paper trail of your e-mails specifically expressing your satisfaction and pleasure with our service prices and skilled craftsmen in which you felt the craftsman professional that you were willing to be in breech of contract and jeopardize his employment with us by trying to get him to perform the services you contracted to with us on the side. It is a good thing for us that our craftsmen ARE HONEST! It is important to note that you increased the installation of dimmer switches from 3 to 8 and not mentioning that you accepted the Handyman for a day Special which is for labor only. We do not manufacture or sell materials and simply advised you that the low end quality style dimmer switch was approximately $5.00 more each. We do not control Home Depots retail pricing! We wish you the best in locating another service provider who is as reputable and HONEST for your future service needs. Of course any person considering obtaining our services and wishing complete details on this event are more than welcome to detailed information by simply requesting such via e-mail. It is our goal that potential customers have all the information they need to make a comfortable decision prior to retaining our services or that of any other service provider. That is the reason we are listed on KUDZU, because the customers experience does matter to us. Just read what others have to say!
I called Property Image Enhancers after reading all of the great reviews on Kudzu. When Joe first came out to give me a free estimate I was impressed because he was 10 minutes early, friendly, professional and the estimate was reasonable. I called about a week later to set-up a time to have the job done. I had to leave two messages on their machine and it took them a week to return the call. When they finally called me back, they gave me a start date that was 3 weeks away. I was informed that I would be receiving a call in about 2 weeks to confirm the date and to make the down payment for the materials. 5 weeks went by and I didn't hear from them. I decided to call another company(Ultimate Landscaping) and they took care of me in a professional and timely manner and did a great job. After the start date came and went, I didn't bother to call them because I feel I shouldn't have to chase people down to take my money. They apparently have no respect for my time and I don't appreciate them wasting it. I don't know if their work is any good but their customer service is sub-standard.
Posted: 5/14/2007 • Last edited: 2/15/2009 • Link to this review
heartoftaz-Thank you for taking the time to share your experience. Property Image Enhancers for 15 years has provided service through simple word of mouth advertising as we feel that is the best way to EARN business. Late last year we decided to advertise through the KUDZU web directory listing as it offers a very similar form of advertising through the review option they offer. As we are sorry that we have disappointed you, we do appreciate your sharing your experience with others. As a result of a high volume of service requests coming in, we have had extreme difficulties with out phone system crashing and as a result have even requested in writing on our KUDZU main page description that current and potential customers make contact via e-mail. We have always maintained a small and part time office staff to allow us the ability to keep our overhead low and thus our pricing to customers the same. Unfortunately sometimes this may not be the best direction to take and we are learning each day in how to address this situation. At each estimate we try to be on time if not early, provide reasonable pricing and apply no pressure. At the same time we try to advise potential customers that actual service dates can range from three to four weeks out and as more requests come in, even further. We will not try and respond in any manner to counter act your negative review on our services but can instead only offer our sincere apologies for disappointing you. We do feel that each and every customers time is important and have no intent on wasting it. In closing our response to your review, all we can say is we agree that as our service volume has increased so rapidly, our customer service in scheduling has become sub-standard and is certainly something we are working hard to correct. In the mean time, Ultimate Landscaping is a good company and we are glad that you had found them and that they have taken care of you in a more timely and professional manner than that which we were clearly unable to provide. Please accept our apologies.
Property Image Enhancers holds certification in the Real Estate industry. Although we do not possess a real estate license, we keep current on the requirements of this industry so we may best serve our Realtor clients as well as property owners as a whole. In addition, Property Image Enhancers is a life member of the Handyman Club of America as well as the National Home Gardening Club of America.
* By Appointment Only
* 24-Hour Service Available