Protection 1 Security Solutions

2 star rating 3 Reviews

(678) 681-9224(678) 681-9224 View Website »

3131 Presidential DriveAtlanta, GA 30340

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Reviews

  • Protection 1 Security Solutions - Atlanta, GA -  wwdeo1

    Reviews: 2

    Protection One installs malfunctioning equipment
    wwdeo1 (2 reviews)
    11/12/2007

    The alarm didn't go off when someone broke in a window directly across from the motion detector. When contacted, Protection One primarily blamed us for not activating the alarm properly. When THEIR technician came out the next day and proved that the alarm was properly set, they kept on mentioning the contract and denied all responsibility. After a couple of weeks we tested the system and it still didn't trigger the alarm. They sent out another technician but said it tested out fine. They still deny any flaws with their system and all responsibility and even blamed us for lying about a "perfectly fine" system yet failed to provide an answer why the system didn't trigger the alarm when we were burglarized. Won't even replace the system and asked for more money to add more features to the current system.

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  • Protection 1 Security Solutions - Atlanta, GA -  b2bonner

    Reviews: 11

    Could be better
    b2bonner (11 reviews)
    4/19/2005

    The system is okay but constantly sends tests which usually happen when I'm at work but when I'm at home and it happens, its terribly annoying.

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  • Protection 1 Security Solutions - Atlanta, GA -  tspearman

    Reviews: 27

    This security system stinks!
    tspearman (27 reviews)
    4/06/2005

    Unfortunately, I signed a year contract which I will certainly not be renewing. After 6 months, our system has suffered annoying failures causing almost weekly false alarms. Their customer service is poor and slow and they have not been helpful or responsive in trouble-shooting our system. We have also had billing errors. I would NOT recommend them to anyone.

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Business details

Guard & Patrol

  • 24 Hour Emergency Service
  • Cellular-Equipped
  • Residential Security

Commercial

  • Offices

Devices & Products

  • Burglar Alarms
  • Closed Circuit Systems
  • Full Security Systems
  • General Alarms
  • Home Surveillance
  • Intercoms
  • Security Doors & Windows

Services

  • Security Consulting
  • Security System Monitoring

Hours of Operation

  • MON
  • 9:00am
  • 9:00pm
  • TUE
  • 9:00am
  • 9:00pm
  • WED
  • 9:00am
  • 9:00pm
  • THU
  • 9:00am
  • 9:00pm
  • FRI
  • 9:00am
  • 9:00pm
  • SAT
  • 10:00am
  • 7:00pm
  • SUN

* 24-Hour Service Available

Year Established

1988

Languages Spoken

  • English