Protection Concepts - Atlanta, GA - Best Of 2015 - Kudzu.com Protection Concepts - Atlanta, GA - Best Of 2015 - Kudzu.com Protection Concepts - Atlanta, GA - Best Of 2014 - Kudzu.com Protection Concepts - Atlanta, GA - Best Of 2014 - Kudzu.com Protection Concepts - Atlanta, GA - Best Of 2013 - Kudzu.com Protection Concepts - Atlanta, GA - Best Of 2013 - Kudzu.com

Business overview

Protection Concepts - Atlanta, GA - Portrait

The SMART choice for all your alarm security needs!
Since our inception in 1998, locally owned and operated Protection Concepts has provided
alarm and security design, installation, monitoring and service to over 5000 homes and
businesses in and around the Atlanta area by maintaining the highest level of customer service
and integrity in the industry with prices remaining very competitive with monitoring starting at
just $15.95 per month (*for 24/7 Burglary, Fire, Medical Alert.. and Emergency Duress). Plus our
customer service that is second to none.

Protection Concepts offers the flexibility to choose products and services to ensure that an
alarm system is customized to suit your individual needs AND BUDGET! We can cover ALL
your alarm security needs for basic intrusion protection to the most current cutting edge
technology; Today's Digital Convenience in the palm of your hand including Honeywell's TOTAL
CONNECT and ALARM.COM.

Protection Concepts continues to maintain an A+ rating with the Better Business Bureau and the
most 5 star ratings among Atlanta area alarm companies on Kudzu.com. We've been awarded
the "BEST OF" from Kudzu.com each year since the awards inception, 2012! We've
accomplished these ratings and awards through hard work and our unwavering commitment to
each and every customer by offering honesty, outstanding customer service and value.

What makes Protection Concepts different?
NO small print in our contracts! We have nothing to hide. We WANT you to understand what
you are signing and what you are paying for, plain and simple. We want your experience to be
positive and informative.
NO “sales pressure”; that's just not the way we do business. In most cases you will still work
with the owner, Jules.
NO LONG TERM commitment. Contracts start at as little as 12 months.
Protection Concepts is 100% committed to keeping you as a customer for many years. We build
relationships. Most companies only care about “closing the sale” and collecting your ongoing
fees! We work to earn your money and loyalty month after month, year after year.

Protection Concepts IS the SMART choice for your alarm security needs! CALL TODAY or visit us at www.ProtectionConcepts.com

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Events

  • Break-ins/Home Invasions
  • Fire
  • Medical Emergencies
  • Other Police Emergencies

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Features & Systems

  • 24-Hour Monitoring
  • Burglar Alarms
  • Home Security Systems
  • Motion Sensors
  • Perimeter Sensors
  • Video/Audio Surveillance

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

Protection Concepts is proud of their A+ rating with the BBB. Kudzu Best of 2012,2013 and 2014!

Hours of Operation

  • MON
  • 9:30am
  • 6:00pm
  • TUE
  • 9:30am
  • 6:00pm
  • WED
  • 9:30am
  • 6:00pm
  • THU
  • 9:30am
  • 6:00pm
  • FRI
  • 9:30am
  • 6:00pm
  • SAT
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Money Orders
  • Personal Checks
  • Visa

Year Established

1998

Documents

[PDF] FAQ

Languages Spoken

  • English

Reviews

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Satisfied New Customer, 7/20/2016

I recently purchased a home and received a recommendation to call Protection Concepts for my security needs. Everything from the first phone call to Mr Stone, his "paperwork visit" and then... technician's visit were on time and everything was explained with professionalism and courtesy, even when I might have asked the same question multiple times. I am a satisfied new customer!

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Long Time Client, 7/15/2016

I am a long time client and I have no plans to leave the company. Highly pleased with the owner, staff and service.

Videos & Photos

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Video (4 videos)

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Photos (25 photos)

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  • Protection Concepts - Atlanta, GA - BBB ACREDITATION
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  • Protection Concepts - Atlanta, GA - HONEYWELL TOUCH SCREEN KEYPAD
  • Protection Concepts - Atlanta, GA - COLOR TOUCH SCREEN KEYPAD
  • Protection Concepts - Atlanta, GA - REMOTE ENTRY
  • Protection Concepts - Atlanta, GA - CO2 DETECTOR
  • Protection Concepts - Atlanta, GA - KEYPAD
  • Protection Concepts - Atlanta, GA - ALARM SYSTEM


Displaying 1-15 of 233

Reviews

Protection Concepts - Atlanta, GA -  CherieE

Reviews: 1

Satisfied New Customer

I recently purchased a home and received a recommendation to call Protection Concepts for my security needs. Everything from the first phone call to Mr Stone, his "paperwork visit" and then technician's visit were on time and everything was explained with professionalism and courtesy, even when I might have asked the same question multiple times. I am a satisfied new customer!

Project Details

Area Marietta, GA

Cost Less than $250

Date July 2016

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Protection Concepts - Atlanta, GA -  tpetty

Reviews: 4

Long Time Client

I am a long time client and I have no plans to leave the company. Highly pleased with the owner, staff and service.

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Protection Concepts - Atlanta, GA -  TastyKakes

Reviews: 6

Employee rather rude!

We have been doing business with Protection Concepts for several years I have always been very pleased with there service. I have my home and business monitoring with them. We called for assistance to add a new user and was told that they could not send a repair person out because we have not updated our cellular device. The unit would be $299 unless I signed a new agreement with them. I do not want to be obligated contractually to any company. I pay monthly for a maintenance agreement. According to an email sent out by the owner of the company we had until January 1, 2017 before the cellular device would not work. What one has to do with the other I do not understand. I think they just do not want to spend the money to service my unit and they are holding me hostage to sign a new agreement. This is not the kind of company I want to do business with any longer.

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Protection Concepts - Atlanta, GA -  SusanFranklin

Reviews: 1

Very Impressed with Customer Service

We called Protection Concepts which has monitored our alarm system for the past seven years to change to cellular service instead of our land line. The owner of the company called us multiple times to touch base, schedule a visit, keep us informed, etc. Positive customer service is quite refreshing with a business in our current times of automated calls! I liked that his window to see us wasn't five hours long. He called to let us know when he would be at our home, and he was. Mr. Stone was thorough with information involving our change in contract. He went over all of the paperwork and answered the questions that we had. The change we made in our monitoring system saved us $425.00 per year - well worth the visit. We would definitely recommend Protection Concepts!

Project Details

Area Rome, GA

Cost Less than $250

Date July 2016

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Protection Concepts - Atlanta, GA -  GordonL

Reviews: 1

Gordon L.

I am Protection Concept's client since 2002. Jules, the owner, was always very friendly and extremely professional. David, the technician, is the same way as Jules. Now when I think about that, I have never experienced this level of service with any other service provider.

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Protection Concepts - Atlanta, GA -  Mercer01

Reviews: 1

Excellent

Owner and the company provide excellent service. Been with company since 2009 and have had 0 issues.

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Protection Concepts - Atlanta, GA -  Mdoctor

Reviews: 1

Trusted small local business

I've been a satisfied customer of Protection Concepts for over 10 years. We recently needed a component upgrade and Jules the co-owner personally came out to explain the process and schedule the work date. On the work date, the technician was on time, very professional and efficient. I highly recommend Protection Concepts. Our alarm system was installed well about 10 years ago and we've had no problems. Very pleased with the monitoring as well.

Project Details

Area Tucker, GA

Date May 2016

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Protection Concepts - Atlanta, GA -  caribbeachlover

Reviews: 1

Great Service!

We've been with Protection Concepts for over 6 years and just had my second alarm installed by Jules and Protection Concepts in my new home. What a great product and customer service! They show up when they say they will and do a great job. Very satisfied with my install and it was done at a very reasonable rate. No hard sales or pushiness to upgrade anything. They worked with me and gave me the protection I asked for. Thanks for another great experience!

Project Details

Area Marietta, GA

Cost $500 - $999

Date May 2016

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Protection Concepts - Atlanta, GA -  Rochelle9

Reviews: 1

Most Trusted

I have been with Protection Concepts ever since I purchased my home 13 years ago. The company as a whole is very reliable and professional. My personal experience with Mr. Jules Stone is completely exceptional and totally trust worthy. The company will work with you in these ever changing times and economy. I was tempted to switch because someone was offering a deal in which their company was more appealing. Nothing can compare to exceptional service, consistency and good human nature, and for that reason and many others, of course I remained with Protection Concepts. Rochelle - Woodstock, GA

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Protection Concepts - Atlanta, GA -  hikaren

Reviews: 2

Excellent work

Protection Concepts has been protecting my house and others for over 8 years. They're very professional and if there's an alarm, they call immediately.

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Protection Concepts - Atlanta, GA -  PSUGSU3

Reviews: 2

Local, professional, affordable!

Very fortunate to be referred to Protection Concepts from the first week we purchased our home almost ten years ago. Jules and Fabian are great- always get back to us immediately, keep our system updated and answer any questions we may have. The cost is easily half of most of the national known companies, with all of the same technology and safety! Wouldn't consider another company.

Project Details

Area Alpharetta, GA

Date May 2016

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Protection Concepts - Atlanta, GA -  ajones1988

Reviews: 1

Very Professional Company

Protection Concepts was referred to me by my brother and a neighbor in the neighbor I was moving into. I have been a customer of Protection Concepts for 7 years now. They are top notch. Always professional and responsive. The owner Mr Jules is very polite, understanding, professional and care about her clients. I would recommend Protection Concepts to anyone. You will be pleased with the equipment, the response time and the monthly payments. It's worth the money.

Project Details

Area Fairburn, GA

Cost Less than $250

Date April 2016

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Protection Concepts - Atlanta, GA -  jstephens25

Reviews: 1

Years of reliable and outstanding customerservice

I have used this company for a number of years for multiple business locations, in addition to my own home. They have always gone above and beyond to exceed our expectations!

Project Details

They have done installs at all of our metro locations, in addition to many employees personal homes. They are always prompt, personal, and courteous in all the interactions at ever

Area Atlanta, GA

Cost $500 - $999

Date January 2016

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Protection Concepts - Atlanta, GA -  HollyM22

Reviews: 1

Great Company!

We have been with Protection Concepts for 6 years now, we have NEVER had any issues. Anytime we call the office staff is extremely friendly and helpful. We recently upgraded some equipment and renewed our contract and were surprised to find on our door step the owner of the company Jules, not just some salesman there to go over the paper work with us. He probably spent more time there than he planned to as we all just sat around talking about everything under the sun, but never once did he seem to rush us or try to push anything extra on us, if we mentioned something he told us our options and his recommendations but there was not a pushy sales pitch etc. Ben came to do the upgrade install and was extremely nice, he cleaned up everything after the install and we even added some extra equipment that he had not previously planned on doing after talking with Jules, and it was not a problem at all. Everyone we have encountered with this company have been top notch! The alarm monitoring service as well, we have always had quick responses from them anytime there has been an alarm. We highly recommend this company to anyone that ask us.

Project Details

We have had our alarm service with this company since we built our house 6 years ago, they have upgraded our system to a cellular system when we decided to get rid of our landline, this time we had to do an upgrade to that system and we added additional equipment.

Date April 2016

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Protection Concepts - Atlanta, GA -  Marc_L

Reviews: 2

Great Company to do Business With

We have been customers with Protection Concepts for several years now and have always been pleased with their service. We recently had a new entry door installed that required a new contact. The service tech came out to install what we needed, a wireless contact. However when he was here, we discussed an upgrade to the entire system. Jules the owner, called and we reviewed the cost benefit of rather than just upgrading the front door, upgrading our entire system. Jules worked with me and my budget and made it economically feasible and practical to take that step. Not only that but the installer temporarily put the wireless contact on the door so we could be completely protected until the total upgrade took place. Bottom line is this, we ended up with great service, state of the art equipment, very competitive pricing and a satisfied customer. Thanks Jules and David (Technician).

Project Details

Area Duluth, GA

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Videos

Photos

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Album: Protection Concepts
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Blogs

Top Reasons to Install a Security System in Your Business

As a business owner, you have a lot of responsibility on your shoulders. The safety of many people rests on you. That is why those of us here at Protection Concepts highly suggest you have a good commercial security system installed at your business as soon as possible. The most important reasons for this are to protect your property, your clients, and your employees.

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