Displaying 16-30 of 236
I have used this company for a number of years for multiple business locations, in addition to my own home. They have always gone above and beyond to exceed our expectations!
They have done installs at all of our metro locations, in addition to many employees personal homes. They are always prompt, personal, and courteous in all the interactions at ever
Area Atlanta, GA
Cost $500 - $999
Date January 2016
Posted: 4/18/2016 • Link to this review
We have been with Protection Concepts for 6 years now, we have NEVER had any issues. Anytime we call the office staff is extremely friendly and helpful. We recently upgraded some equipment and renewed our contract and were surprised to find on our door step the owner of the company Jules, not just some salesman there to go over the paper work with us. He probably spent more time there than he planned to as we all just sat around talking about everything under the sun, but never once did he seem to rush us or try to push anything extra on us, if we mentioned something he told us our options and his recommendations but there was not a pushy sales pitch etc. Ben came to do the upgrade install and was extremely nice, he cleaned up everything after the install and we even added some extra equipment that he had not previously planned on doing after talking with Jules, and it was not a problem at all. Everyone we have encountered with this company have been top notch! The alarm monitoring service as well, we have always had quick responses from them anytime there has been an alarm. We highly recommend this company to anyone that ask us.
We have had our alarm service with this company since we built our house 6 years ago, they have upgraded our system to a cellular system when we decided to get rid of our landline, this time we had to do an upgrade to that system and we added additional equipment.
Date April 2016
Posted: 4/14/2016 • Link to this review
We have been customers with Protection Concepts for several years now and have always been pleased with their service. We recently had a new entry door installed that required a new contact. The service tech came out to install what we needed, a wireless contact. However when he was here, we discussed an upgrade to the entire system. Jules the owner, called and we reviewed the cost benefit of rather than just upgrading the front door, upgrading our entire system. Jules worked with me and my budget and made it economically feasible and practical to take that step. Not only that but the installer temporarily put the wireless contact on the door so we could be completely protected until the total upgrade took place. Bottom line is this, we ended up with great service, state of the art equipment, very competitive pricing and a satisfied customer. Thanks Jules and David (Technician).
Area Duluth, GA
Posted: 4/14/2016 • Link to this review
We have used PC for our small business protection systems since 2006. The service and value has been consistent. Even as we have moved from space to space we have been sure to bring PC with us. I happy to recommend them to residential and commercial customers.
Posted: 3/03/2016 • Link to this review
I cannot be happier with the results of switching my service to Protection Concepts. Very professional company. Jules is honest and David is one of the best technicians I have ever met. He was very thorough in updating my old alarm system and explained everything. Very satisfied customer - Angela
Posted: 2/13/2016 • Link to this review
We have been with Protection Concepts for over 5 years and Jewels has always been very attentive and instructive towards our alarm monitoring needs. We use Protection Concepts in our home and business. Thank you Jewels...
Posted: 2/03/2016 • Link to this review
I have been a customer of Jules and Janet since 2002. All business is above board; no surprise charges or small print issues. Dave and other technical staff are professionals and long-timers at the company. OPs Manager Jared is efficient, prompt and polite. Prices are fair and competitive. Look no further you've just found the best Home Security company in Greater Atlanta...hands down!
Posted: 2/02/2016 • Link to this review
I have been with Protection Concepts for over five years. Customer service representatives are there 24/7 and are prompt and professional. Fabian, the sales director, was very patient with answering all of the questions that I had recently regarding an update to my security system. I always recommend Protection Concepts to my family and friends, because of their service, technology and competitive prices.
Posted: 2/01/2016 • Link to this review
I have been with Protection Concepts for about 15 years and just recently upgraded to a wireless system--effortlessly, I might add. This company is truly the absolute best! The personnel listen attentively to your needs and concerns, and always respond with a great deal of knowledge and professionalism. Their prices are more than competitive too. I will stick with this company for all my security needs in the future.
Posted: 1/13/2016 • Link to this review
Protection Concepts over-charges for installation and does not value customer loyalty. I had their service at 3 different properties and they were unwilling to provide any discount or incentive to me when I moved and needed an new system installed. Furthermore, they didn't provide some basic items such as markers, stickers or signs. They're not terrible, but they're not great. Next time, I'll just try a new company.
Posted: 12/20/2015 • Link to this review
Dear Dez2014, we appreciate you trusting Protection Concepts to serve you at 3 different properties since 2009. We do value your customer loyalty! However there is cost associated with moving based on what equipment you want installed and what is already (or not) at the new property. We work with every customer to offer fair prices both for installation and our monitoring rates especially for staying with us! That is why you are paying the same monitoring rate for this new property as you did in 2009.
- We sent out more signs & stickers at no cost before the New Year, if you have not received those yet please let us know! The techs have signs & stickers on the truck so not sure why the oversight? We are very sorry for any bad experience you had and welcome to opportunity to resolve any remaining concerns! Thank you!
The SMART choice for all your alarm security needs!
Since our inception in 1998, locally owned and operated Protection Concepts has provided
alarm and security design, installation, monitoring and service to over 5000 homes and
businesses in and around the Atlanta area by maintaining the highest level of customer service
and integrity in the industry with prices remaining very competitive with monitoring starting at
just $15.95 per month (*for 24/7 Burglary, Fire, Medical Alert.. and Emergency Duress). Plus our
customer service that is second to none.
Protection Concepts offers the flexibility to choose products and services to ensure that an
alarm system is customized to suit your individual needs AND BUDGET! We can cover ALL
your alarm security needs for basic intrusion protection to the most current cutting edge
technology; Today's Digital Convenience in the palm of your hand including Honeywell's TOTAL
CONNECT and ALARM.COM.
Protection Concepts continues to maintain an A+ rating with the Better Business Bureau and the
most 5 star ratings among Atlanta area alarm companies on Kudzu.com. We've been awarded
the "BEST OF" from Kudzu.com each year since the awards inception, 2012! We've
accomplished these ratings and awards through hard work and our unwavering commitment to
each and every customer by offering honesty, outstanding customer service and value.
What makes Protection Concepts different?
NO small print in our contracts! We have nothing to hide. We WANT you to understand what
you are signing and what you are paying for, plain and simple. We want your experience to be
positive and informative.
NO sales pressure; that's just not the way we do business. In most cases you will still work
with the owner, Jules.
NO LONG TERM commitment. Contracts start at as little as 12 months.
Protection Concepts is 100% committed to keeping you as a customer for many years. We build
relationships. Most companies only care about closing the sale and collecting your ongoing
fees! We work to earn your money and loyalty month after month, year after year.
Protection Concepts IS the SMART choice for your alarm security needs! CALL TODAY or visit us at www.ProtectionConcepts.com
2012, 2013, 2014, 2015
Protection Concepts is proud of their A+ rating with the BBB. Kudzu Best of 2012,2013 and 2014!
* 24-Hour Service Available
As a business owner, you have a lot of responsibility on your shoulders. The safety of many people rests on you. That is why those of us here at Protection Concepts highly suggest you have a good commercial security system installed at your business...READ MORE »
Displaying 1-9 of 9
As a business owner, you have a lot of responsibility on your shoulders. The safety of many people rests on you. That is why those of us here at Protection Concepts highly suggest you have a good commercial security system installed at your business as soon as possible. The most important reasons for this are to protect your property, your clients, and your employees.Read more »