Displaying 31-45 of 237
Protection Concepts over-charges for installation and does not value customer loyalty. I had their service at 3 different properties and they were unwilling to provide any discount or incentive to me when I moved and needed an new system installed. Furthermore, they didn't provide some basic items such as markers, stickers or signs. They're not terrible, but they're not great. Next time, I'll just try a new company.
Posted: 12/20/2015 • Link to this review
Dear Dez2014, we appreciate you trusting Protection Concepts to serve you at 3 different properties since 2009. We do value your customer loyalty! However there is cost associated with moving based on what equipment you want installed and what is already (or not) at the new property. We work with every customer to offer fair prices both for installation and our monitoring rates especially for staying with us! That is why you are paying the same monitoring rate for this new property as you did in 2009.
- We sent out more signs & stickers at no cost before the New Year, if you have not received those yet please let us know! The techs have signs & stickers on the truck so not sure why the oversight? We are very sorry for any bad experience you had and welcome to opportunity to resolve any remaining concerns! Thank you!
I found Protection Concepts on Clark Howard's website in 2001. I have been a loyal customer ever since. After 2 homes and extensive renovations, Jules has always made it easy. He is honest and gets you what you need. You won't be disappointed.
Posted: 12/17/2015 • Link to this review
Have been with Jules and staff for nine years. These guys are remarkable. professional and honest. I've just renewed for an additional two years. You really can't go wrong with Protections Concept. Reverend RPM Bowden II
Posted: 12/16/2015 • Last edited: 3/09/2016 • Link to this review
I have been a customer for many years. The monitoring center is quick to respond. The initial consult was professional and no pressure. Installation went well. This is a dependable company with helpful staff. Don't hesitate to contact them.
The SMART choice for all your alarm security needs!
Since our inception in 1998, locally owned and operated Protection Concepts has provided
alarm and security design, installation, monitoring and service to over 5000 homes and
businesses in and around the Atlanta area by maintaining the highest level of customer service
and integrity in the industry with prices remaining very competitive with monitoring starting at
just $15.95 per month (*for 24/7 Burglary, Fire, Medical Alert.. and Emergency Duress). Plus our
customer service that is second to none.
Protection Concepts offers the flexibility to choose products and services to ensure that an
alarm system is customized to suit your individual needs AND BUDGET! We can cover ALL
your alarm security needs for basic intrusion protection to the most current cutting edge
technology; Today's Digital Convenience in the palm of your hand including Honeywell's TOTAL
CONNECT and ALARM.COM.
Protection Concepts continues to maintain an A+ rating with the Better Business Bureau and the
most 5 star ratings among Atlanta area alarm companies on Kudzu.com. We've been awarded
the "BEST OF" from Kudzu.com each year since the awards inception, 2012! We've
accomplished these ratings and awards through hard work and our unwavering commitment to
each and every customer by offering honesty, outstanding customer service and value.
What makes Protection Concepts different?
NO small print in our contracts! We have nothing to hide. We WANT you to understand what
you are signing and what you are paying for, plain and simple. We want your experience to be
positive and informative.
NO sales pressure; that's just not the way we do business. In most cases you will still work
with the owner, Jules.
NO LONG TERM commitment. Contracts start at as little as 12 months.
Protection Concepts is 100% committed to keeping you as a customer for many years. We build
relationships. Most companies only care about closing the sale and collecting your ongoing
fees! We work to earn your money and loyalty month after month, year after year.
Protection Concepts IS the SMART choice for your alarm security needs! CALL TODAY or visit us at www.ProtectionConcepts.com
2012, 2013, 2014, 2015
Protection Concepts is proud of their A+ rating with the BBB. Kudzu Best of 2012,2013 and 2014!
* 24-Hour Service Available
As a business owner, you have a lot of responsibility on your shoulders. The safety of many people rests on you. That is why those of us here at Protection Concepts highly suggest you have a good commercial security system installed at your business...READ MORE »
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As a business owner, you have a lot of responsibility on your shoulders. The safety of many people rests on you. That is why those of us here at Protection Concepts highly suggest you have a good commercial security system installed at your business as soon as possible. The most important reasons for this are to protect your property, your clients, and your employees.Read more »