Business overview

Protection Concepts began in 1998 with one simple principle...To offer excellent customer service, quality alarm equipment and monitoring all at an affordable price while conducting business with honesty and integrity.

-We specialize in both residential and commercial installation and monitoring
with monitoring starting at just $14.95 per month...even for commercial!

-No Landline? No Problem!

Do you want the newest technology? Remote Service, Home Automation and Life.. Style?
If it's out there - we have it.

-We never make you commit to a long-term contract.

No small print or a lot of "legal ease" in our contracts.
We have nothing to hide!

-You own your equipment!

-We only use quality products from quality manufacturers
NO off brands NO refurbished or used products!


Let's clear one thing up...IS LOCAL MONITORING BETTER?
Absolutely NOT! That is strictly a sales spin used by some local companies... There is simply no quicker call or response time to the authorities or any other benefit with local monitoring. The process is the same for all monitoring centers - and that is a fact!

Since 1978, CMS (Criticom Monitoring Services) has been providing high quality monitoring nationwide. Today, CMS is the largest wholesale alarm monitoring company in the United States, serving more than 4,000 alarm companies and
their 900,000 customers. www.CMSN.com

Our three UL Listed, FM Approved monitoring centers, located in California, Florida and New Jersey, are networked together to provide true national redundancy and best-in-class disaster recovery.

Protection Concepts is proud to be a CMS dealer to assure our customers have the best monitoring service our industry has to offer.

We at Protection Concepts have worked very hard to achieve our Better Business Bureau A+ rating and 5 star rating with Kudzu.com.

You have our pledge that we will continue to strive for excellence in customer service and value of service.

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Events

  • Break-ins/Home Invasions
  • Fire
  • Medical Emergencies
  • Other Police Emergencies

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Features & Systems

  • 24-Hour Monitoring
  • Burglar Alarms
  • Home Security Systems
  • Motion Sensors
  • Perimeter Sensors
  • Video/Audio Surveillance

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Protection Concepts is proud of their A+ rating with the BBB. Kudzu Best of 2012 and 2013

Hours of Operation

  • MON
  • 9:00am
  • 8:00pm
  • TUE
  • 9:00am
  • 8:00pm
  • WED
  • 9:00am
  • 8:00pm
  • THU
  • 9:00am
  • 8:00pm
  • FRI
  • 9:00am
  • 8:00pm
  • SAT
  • 9:00am
  • 8:00pm
  • SUN
  • 9:00am
  • 8:00pm

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Money Orders
  • Personal Checks
  • Visa

Year Established

1998

Documents

[PDF] FAQ

Languages Spoken

  • English

Reviews

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Very Professional Business, 11/17/2014

Great system, Great Service. How awesome is it when the owner still comes out to establish the account. !! Jules is top notch !!


Fantastic service and quality, 11/11/2014

We have been customers for 10 years and the service continues to get better and better. Jules and his team are great. Always available to answer questions. Price is very competitive and the system... is perfect. Feel safe with Protection Concepts.

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Videos & Photos

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Video (1 video)

  • 2

Photos (12 photos)

  • BBB ACREDITATION
  • HONEYWELL TOUCH SCREEN KEYPAD
  • COLOR TOUCH SCREEN KEYPAD
  • REMOTE ENTRY
  • CO2 DETECTOR
  • KEYPAD
  • ALARM SYSTEM

Displaying 31-45 of 162

Reviews

powercold

Reviews: 1

We're sticking with them

We had protection concepts install a security system in our first home and now our second. They're great! Jules will lay your options out in front of you without some silver-tongued sales pitch and you end up with the best value and plan to protect your home and family.

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TheGrahams104

Reviews: 2

Raving Fan

We are moving to our new home and Protection Concepts was at the top of the list to "pack" and take with us. For the last two years, their service consistently exceeded our expectations. From the initial call through installation through ongoing monitoring, we have yet to be disappointed. We recommend Protection Concepts without reservation to anyone wanting to secure their home with a cost-effective, responsive, and service-oriented soluton.

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Jofitt

Reviews: 2

Solid Experience

I just recently installed my first security system in my new home. I did a lot of research and spoke with several other companies. To get to the point, Protection Concepts was the most responsive, fair, and honest while providing a secure system for my home. Their commitment to their customers is evident and Jules is very responsive through the whole process. It was easy to figure out what worked best for me and to have it installed in a very timely manner. So far so good!

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Idontknow

Reviews: 1

Highly Recommend

I have been a Protection Concepts customer in an apartment complex for over 10 years and have been delighted with their service. Recently I bought a house and they will again provide my alarm monitoring service. The estimator met me at the new location and was exceedingly helpful in educating me as to the optimimum devices. Protection Concepts in a locally owned, locally managed operation and they provide excellent personal service.

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JeffandLinda

Reviews: 3

Exceptional !!!!

Protection Concepts displayed integrity, professionalism and quality throughout the purchase, installation and monitoring process. Very upfront on all costs and thorough in every stage of the process. Great value for monies spent.

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Crabapple_Auto

Reviews: 1

Great Security & Customer service on-the-cheap!

We have been using these guys for security at our auto shop for quite a while now and we have never had a single complaint! When we need to make changes to our service, they make everything quick and easy! I had no problems giving them 5 stars all around!

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Lflday

Reviews: 2

Straightforward pricing

Liked the straightforward pricing. No bait and switch like the first company I called. Half the price to install window sensors and replace mother board based on the other security company pricing. The guy that performed the install was professional.

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wefly767

Reviews: 1

Honest and Dependable Business

Jules and his crew have been protecting my home and family for the past 12 years. When we wanted to upgrade our system there was no need to shop around. Protection Concepts offers excellent service at a great value!

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angelsent

Reviews: 1

Great Monitoring service

Great Company, I have used Protection Concepts for the last 3 homes that I have owned and the response time of the monitoring company they use is great. (they have all been false alarms, Thank GOD) The installers have all been professional and I think I have met every installer. Good company and great prices.

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tabitha7

Reviews: 1

Highly Reccommended!!!

I have been a customer of Protection Concepts for almost 2 years and am in the process of moving and will be using them at my new home as well. I will be a loyal customer for years to come!!!

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DaraRichardson

Reviews: 1

Experienced, professional, value!!!!

I am so impressed with Protection Concepts. I know i am getting a great service at a great price. They are very professional and knowledgeable about their expertise. I can rest assured that my home and family will be protected!!! I will recommend Protection Concepts to all my friends and family in need of alarm monitoring!

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NO

Reviews: 1

Much better than my old alarm company!

Great customer service. Installation was right on time, very professional and did a great job! I would recommend Protection Concepts!

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SatisfiedCustomer7677

Reviews: 1

Great Customer Service and Friendly

Personnel are always helpful, knowledgable, and truthful. The product and service have been great. Been using them for almost 10 years!

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GirlwithaQ

Reviews: 2

Great Customer Service

The people at Protection Concepts are HAPPY to help you when needed. I feel like they truly like their jobs and their customers. That, sadly, seems rare with other companies these days. I feel like they are paying attention to their company, which makes me feel safe. I love my alarm system. I feel supports and safe. It is a great rate but by no means a "cheap" system. I would recommend this company to anyone looking for an alarm system!

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leekam

Reviews: 1

Highly Recommend!

Protection Concepts provided excellent customer service from the first call to follow up after installation. Sales was honest. Installers were professional and showed me how to use my system. System is state of the art and easy to use. So glad we went with them!

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Videos

Photos

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