Displaying 46-60 of 237
I've been a customer for 5 years and I decided to compare other companies when moving to my new home. The owner came into my house and we signed paperwork last night. They have faster response time and much better customer service. I would recommend anyone with ADT make the switch today.
Posted: 10/01/2015 • Link to this review
This is the second house that I've used Protection Concepts. Great customer service, thorough information around installation, very competitive rates and cutting edge technology! I don't think you can do any better and support a local business at the same time!! Thank you Jules and team!!!
Posted: 9/27/2015 • Link to this review
Well the owner came to our house and was telling us we do not need a contract. That is why we chose them. Well we moved in an other state and did not need their service in our rental... Now there was a contract and I have to pay for over a year more! This is ridiculous. We bought equipment. No reason for that. Apparently they had us sign some papers on a different day then when we met with owner. I guess we trusted him and did not read the whole paper work and missed the part about needing to pay for x months otherwise I would have called the lie then! (I say apparently because I lost my paperworks in the move but they sent me a scan missing pages..).
Posted: 8/12/2015 • Link to this review
Dear Lapetitemel19, we are truly sorry to hear that there was miscommunication about our contract at Protection Concepts. We respect and appreciate our customers and strive to see that all our customers are 100% satisfied; however, we have always had a contract as part of our business operation. While our contract has changed over the years, our basic core business philosophy has not and we would be happy to correct any issue that had misleading information. Unfortunately based on the information provided we have no way to research records indicating your specific job and customer information. Please feel free to call our office at (770) 612-9073 and ask to speak to the owner for clarification about the issue. Again, we are very sorry for any bad experience you had and we welcome the opportunity to resolve your issue. Thank You!
I have been using protection concepts alarm monitoring service for 10 years at my business and home and had no problems, actually they are very prompt if alarm goes off in calling the Police and me. Highly recommend their services.
Posted: 7/21/2015 • Link to this review
The owner comes out personally and walks through the home with you. Very quickly I found out that he was only going to suggest what I needed and nothing more but, gave me options and the opportunity for input. No pushy sales tactics here! Once it came time for prices, he very slowly took me through all of my options and illustrated pros and cons of the various choices. Besides the below market pricing for monitoring and consultative guidance, there was no reason given to even consult with any other vendor.
Posted: 7/20/2015 • Link to this review
I have been with Protection Concepts for close 17 years and I must say that Jules and his staff are great. They definitely go above and beyond what is expected to provide the best service. I highly recommend Protection Concepts for your alarm service and you can't beat their prices!
Posted: 7/17/2015 • Link to this review
Jules and his staff (Larry, Jared,David, and Ben) are just amazing. Me and my family have been with these guys since the early 90's and they have never failed us. They always go above and beyond to provide the best service whether its Jules squeezing me in to provide my moms house cellular service or Larry coming to bring me a new sign because the one in my front yard is sun worn. Best prices in town with state of the art equipment. Thanks guys and I look forward to doing business with you well over another 10 years.
Posted: 6/09/2015 • Link to this review
The SMART choice for all your alarm security needs!
Since our inception in 1998, locally owned and operated Protection Concepts has provided
alarm and security design, installation, monitoring and service to over 5000 homes and
businesses in and around the Atlanta area by maintaining the highest level of customer service
and integrity in the industry with prices remaining very competitive with monitoring starting at
just $15.95 per month (*for 24/7 Burglary, Fire, Medical Alert.. and Emergency Duress). Plus our
customer service that is second to none.
Protection Concepts offers the flexibility to choose products and services to ensure that an
alarm system is customized to suit your individual needs AND BUDGET! We can cover ALL
your alarm security needs for basic intrusion protection to the most current cutting edge
technology; Today's Digital Convenience in the palm of your hand including Honeywell's TOTAL
CONNECT and ALARM.COM.
Protection Concepts continues to maintain an A+ rating with the Better Business Bureau and the
most 5 star ratings among Atlanta area alarm companies on Kudzu.com. We've been awarded
the "BEST OF" from Kudzu.com each year since the awards inception, 2012! We've
accomplished these ratings and awards through hard work and our unwavering commitment to
each and every customer by offering honesty, outstanding customer service and value.
What makes Protection Concepts different?
NO small print in our contracts! We have nothing to hide. We WANT you to understand what
you are signing and what you are paying for, plain and simple. We want your experience to be
positive and informative.
NO sales pressure; that's just not the way we do business. In most cases you will still work
with the owner, Jules.
NO LONG TERM commitment. Contracts start at as little as 12 months.
Protection Concepts is 100% committed to keeping you as a customer for many years. We build
relationships. Most companies only care about closing the sale and collecting your ongoing
fees! We work to earn your money and loyalty month after month, year after year.
Protection Concepts IS the SMART choice for your alarm security needs! CALL TODAY or visit us at www.ProtectionConcepts.com
2012, 2013, 2014, 2015
Protection Concepts is proud of their A+ rating with the BBB. Kudzu Best of 2012,2013 and 2014!
* 24-Hour Service Available
As a business owner, you have a lot of responsibility on your shoulders. The safety of many people rests on you. That is why those of us here at Protection Concepts highly suggest you have a good commercial security system installed at your business...READ MORE »
Displaying 1-9 of 9
As a business owner, you have a lot of responsibility on your shoulders. The safety of many people rests on you. That is why those of us here at Protection Concepts highly suggest you have a good commercial security system installed at your business as soon as possible. The most important reasons for this are to protect your property, your clients, and your employees.Read more »