I recently hired Mr. Prothro to do some repairs to a tub that was leaking and found him to be honest and dependable. He gladly came out again when there was an issue and persisted until he discovered what was causing the problem. Like a good car mechanic, he will tell you what needs to be fixed without pushing lots of extra work that you don't need. The prices are fair and I would recommend him.
Posted: 5/31/2012 • Link to this review
I only have 250 words & that is just not enough room! Mr. Prothro is the best! In short, I had 5 estimates & 4 told me I needed a new WH ($1100+); he told me it was just some vavle & repaired it for $125. He TRULY cares about his clients too!...just use his service & you will see what I mean!
Posted: 11/10/2010 • Link to this review
I considered Prothro Plumbing for a couple of reasons: 1. I was leaving a message on his voice mail and before I could complete it, Mr Prothro was returning my call on another line. ( That showed me that he was professional) 2. The estimate that he quoted to me was favorable to my pocket. 3. As he worked on my repairs, he advised me on some things when it comes to plumbing. Mr Prothro was also friendly, kinda like a brother. I would recommend him for any other plumbing needs.
Posted: 3/08/2007 • Last edited: 1/02/2008 • Link to this review
I have used Prothro Plumbing on various plumbing jobs and have always received quality service with reasonable service fees. Mr. Prothro is very prompt, efficient and knowledgeable in his business and will inform you up front the cost and the work that is necessary to repair or install a job. I highly recommend him to others who are looking for a good plumber. Great Work!!!
Posted: 3/05/2007 • Last edited: 1/02/2008 • Link to this review
Thumbs up for Prothro Plumbing company. This company was recommended to me through a friend along with top ratings. I contacted Mr. Prothro to set up a time for him to come out and see what was going with my pressure vale. He came out the next day and completed to job alone with doing another job and I was very pleased with the results. Mr. Prothro was very professional, explaining what was going on and what we needed to do to get the work completed. His prices were very reasonble. The most important thing that made him stand out from other plumbers that I've used in the past was the fact that he called the next day to make sure that everything was going well and I wasn't having anymore water pressure problems. I've never had anyone to come into my home and repair something and then followup with a phone call. I didn't see any areas for improvement because he answered all my questions before starting any work. I will definetly use his services again and I have already recommended him to a friend and she was extremely pleased with her service. Keep up the Great Service.
Posted: 3/02/2007 • Last edited: 1/02/2008 • Link to this review
I highly recommend Prothro Plumbing Company due to the professionalism shown to me while i was having problems passing plumbing inspections due to another plumber's work not done by code.Prothro plumbing stepped in reassuring me by correcting the problems asociated with the previous plumbing company, which allowed me to get pass the plumbing inspections, putting my mind at ease, and allowing me to continue my project,I have recommended PROTHRO PLUMBING COMPANY to the elderly in my neighborhood, because of the honesty and integrity of the owner. Thank you again, you will be my plumber for life.
Posted: 2/25/2007 • Last edited: 1/02/2008 • Link to this review