I had a friend join Pure. Upon sign up she was asked if there was anyone she knew who would be interested in a "free 30 day pass". The membership sales were pushed by Dan. I made clear that I was interested in the 30 day pass because I have been unhappy with gyms in the past. Dan went around offering me the pass. Dan continued to offer me a memberships then offered me a "two for twenty" which consisted of "two personal training sessions with a trainer". I agreed to that one to try the gym out. The same day I scheduled my first appointment Dan then assigned me Greg (a consultant not a certified trainer) to do my work out. I was very disappointed because this was not what the agreement was for. I went to the training session which went well with Greg except he ran nearly 20 minutes behind and time was not made up. I canceled my next session for personal reasons. I called to schedule my next session and left two messages, one with the front desk girl and one with Dan himself. Greg nor Dan called me back. A week later I called Dan to request a refund for the poor customer service and overall experience with the gym. Dan apologized for the gym experience and then offered me free training sessions a 30 day pass. My friend who paid for her membership and training sessions is having very similar problems which no one has attempted to call her.
Posted: 6/18/2009 • Link to this review
My family and I had gone to Pure Fitness for several years, happily enjoying their many machines and lower monthly fees. But, after over a year of experiencing agressive, obnoxious trainers, who interrupted me in the middle of my cardio workout to try and get me to sign up for personal training, on several occasions, I'd finally had it. If you don't mind very aggressive, promotion oriented trainers, Pure Fitness is the gym for you.
Posted: 5/15/2008 • Link to this review
They have a variety of workout equipment to choose from, there hours are great, they have a friendly staff..there trainers are friendly and they do not continue to bug you if you tell them you are not interested.
Posted: 3/09/2008 • Link to this review
I've been going to this gym for 3 years and to Pure Fitness for 6 years. The Pure Fitness at the Scottsdale and Shea location is the best one I've been to due to the clean and modern decor, layout and modern machines. The cardio equipment is almost always working, facing the front (there about 6 TV's) and there is enought room between the machines. They have about 20 treadmilss, 12 eliptical machines, 10 reclined bikes and 10 upright bikes. As far as fitness centers go though, Pure Fitness is just the basics with no pool, limited classes (1 a day usually), and no smoothie bar or spa features. But, you get what you pay for with fees beginning at $19 a month. They're as pushy as any gym, but after you sign up, they leave you alone. Personal training prices are insane, so I recommend you just watch and learn.
Posted: 10/30/2006 • Last edited: 1/02/2008 • Link to this review