I took my husbands suit jacket here & it came back with scorch marks on it. The owner is very rude, he said I accepted the article of clothing when I picked it up, that I should take off the plastic & check over each piece of clothing before leaving the store. Then he had enough guts to say we ironed the jacket. If I wanted to iron it, why would I take it to the cleaners??? It was already pressed when I picked it up. He is not willing to help out in any way & actually told us to take him to small claims court!! VERY VERY RUDE OWNER. When I was in customer service we were always told that the customer is always right. I will never go here again, I will travel out of my way to go to a different cleaner.
Posted: 9/06/2008 • Link to this review