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Queen City Elite Cleaners

(513) 353-0023

4170 State Route 128Cleves, OH 45002   map »

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They burnt my husbands suit jacket, 9/06/2008

I took my husbands suit jacket here & it came back with scorch marks on it. The owner is very rude, he said I accepted the article of clothing when I picked it up, that I should take off the plastic... & check over each piece of clothing before leaving the store. Then he had enough guts to say we ironed the jacket. If I wanted to iron it, why would I take it to the cleaners??? It was already pressed when I picked it up. He is not willing to help out in any way & actually told us to take him to small claims court!! VERY VERY RUDE OWNER. When I was in customer service we were always told that the customer is always right. I will never go here again, I will travel out of my way to go to a different cleaner.

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Michelle1970

Reviews: 0

They burnt my husbands suit jacket

I took my husbands suit jacket here & it came back with scorch marks on it. The owner is very rude, he said I accepted the article of clothing when I picked it up, that I should take off the plastic & check over each piece of clothing before leaving the store. Then he had enough guts to say we ironed the jacket. If I wanted to iron it, why would I take it to the cleaners??? It was already pressed when I picked it up. He is not willing to help out in any way & actually told us to take him to small claims court!! VERY VERY RUDE OWNER. When I was in customer service we were always told that the customer is always right. I will never go here again, I will travel out of my way to go to a different cleaner.

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