I have worked with REMS Maintenance on several occasions as a resident manager and they have always very prompt in getting back to me on repairs and maintenance issues. Every time one of my tenants or I had an issue they would have a tech out the next day and they get quality work out of their techs. We have been resident managers before for other landlords before so we were tentative to call and talk to REMS about the repairs that were needed to get the apartments rentable but REMS was able to help us figure out the situation without any problems and have the work done right the first time. REMS staff and especially Monte are no nonsense-get-it-done kind of people.
Posted: 5/19/2014 • Link to this review
Any positive review on this place has to be made up. They are paying an SEO company. This place is a fraud. I rented a place that was in shambles, floors where disgusting, walls had holes everywhere, mold in bathroom, bugs, filth in windows etc. REMS never even rented to me they took over a year plus later. The place that originally rented to me stated to feel out a form so I am not responsible. I filled out 3 pages and lived in the place for over 2 years and gave written and verbal 30 day notice. They said they never received written notice and I told the wrong person. Charging me cleaning fees and carpet cleaning for 200 more. This carpet was written on all stains etc. Also charged me for a key even though I provided to them. This place is a scam. We moved out of the 4-plex we were in because neighbors repeatedly got arrested for beating there wifes and parting non stop. I have 3 children and could not have them around that environment. I can't wait to show the courts the proof there property manager and there friends were doing drugs and them knowing about it.
Posted: 5/03/2012 • Link to this review
I have found REMS to be the best property management business in all of Utah! They manage more than one property for me, and I am always satisfied with their responsiveness and attention to detail. In my experiences, they always answer the phone when I call, respond to my requests quickly, and complete thorough tenant screening when needed.
Posted: 2/25/2011 • Link to this review
We recently sold our property that REMS was managing and thanks to them everything went smoothly. REMS accounting had all the details to the title company on time and their office manager was very helpful as well. Thank you REMS, we will use you again if need arises.
Posted: 2/23/2011 • Link to this review
I recently hired REMS to do some repairs on my rental property and just wanted to say how great a job their workers did. Everything was completed to my satisfaction. I went to inspect the property after a long hard day at work half expecting to have to clean up after them and much to my amazement; the place was exactly the opposite. They cleaned up after themselves and you would have never known they were there other than the fact I had a new fan in the kitchen, the whole in the ceiling was covered and patched just like I requested, the fan in the bathroom was replaced and the electrical is now working again. REMS did an amazing job.
Posted: 2/18/2011 • Link to this review