RENCO has been a leading Arizona roofing contractor for over 10 years. We are family owned, active members of the local business community, and dedicated to providing outstanding service on every job.
We understand that our customers are the cornerstone of our success. By conducting business with honesty, integrity and respect, we earn our customer's trust; and by being responsive, considerate, and committed to quality, we keep them coming back.
Renco fulfilled all of their projected work in an outstanding manner. Each group, sales, project management, install, and followup performed very well and made this endeavor easy! The install group did very well and were very conscientious about the work they performed. The finishing details, sealant, mortar, end caps and vents were done very well. I chose Renco from 6 other vendors, some referred, and I am very happy with my choice.
Posted: 10/09/2015 • Link to this review
RenCo. Roofing raises the bar when it comes to customer service. We used RenCo to replace our roof; their performance and customer service were outstanding. We have consistently recommended them to our relatives and neighbors who have also had great experiences with them. Shannon has always provided straight-forward personal feedback on our roofing problems and has told us situations that did not need to be repaired - he did not try to sell us anything we didn't need. We have come to trust and value his opinion when it comes to roof problems. Recently, he helped our daughter who had recently bought her home. She had severe water issues and RenCo went out of their way to schedule her repairs in a very timely manner due to the seriousness of the issues. When it comes to roof repairs we would not deal with anyone else. We have known RenCo for 10+ years and they have consistently proven to be honest, trustworthy, professional and extremely competent in their work and dealings with us.
Posted: 5/12/2015 • Link to this review
We couldn't be more pleased with the way the tile roof turned out. Great company to work with. You are made to feel a part of their family...and it is a hometown, family run business. Have used RENCO for over 10 years!! Quite satisfied. NOTE: Had some trouble with KUDZO confirmation...so you may see two reviews from me ...double the pleasure!
Posted: 12/26/2013 • Last edited: 12/27/2013 • Link to this review
Renco was hired by my HOA to repair my balcony. To date almost 8 months later they have not resolved many issues. I currently have a negative slope to my balcony and standing water when it rains. They did not re-install the drain. They were very sloppy in applying the surface, splashing on my windows and door frame. Renco sealed the door to my storage closet shut. They have not provided to me warranty or maintenance information. In addition, they were extremely poor at managing the project by not giving me proper notice, they leaving my balcony furniture out in the common lawn area. Renco charged the amount they estimated even though they did not perform all the work on the estimate.
Posted: 5/15/2013 • Link to this review
Renco has put roofs on two rentals, my home and my barn and all of them were great jobs. In one case the house is under contract and the buyer was not going to repair a leak. I called Renco to protect the investment and repairs were made in a few days. The buyer is happy and plans to have Renco reroof the house after closing, On my home we added a new roof mounted AC unit. The contractor reached a point where the roof jack had to be installed. He said we would just have to wait on the roofers and they went to lunch. Renco arrived immediately as previously arranged and had the job done by the time the AC crew returned. The contractor was surprised and the AC installation was done that day. Renco does quality work at fair prices and the job site is clean and the crews are courteous.
Posted: 10/21/2010 • Last edited: 11/23/2011 • Link to this review
2006 talked to Renco about installing a new foam roof. The assured us we did not need a new roof but roof did need extensive repairs and a new coating of elastomeric. They did the job, gave a 5 year warranty and charged us $3000. Two years later our roof begins leaking in two places. Renco repairman does some patching and leaves. January 2010 we our roof leaks again, this time in four rooms. Renco repairman comes, checks the roof, say he can't do repairs until roof drys. Three weeks later, Renco still hasn't done repairs and we have another big rain. I call and complain. Renco management comes out, inspects our roof and tells us its not their fault it's leaking. It's the fault of the prior roof coating. (Apparently they do not test coating before they apply them)Renco said they would do some patching but would not recoat roof or repair interior damage to our ceiling due to leaks. We called another roofer who immediately located the main problem. It required moving the AC, replacing some rotted plywood, and refoaming the area. He said Renco could have easily found the problem (like he did) and the $3000 they charged would have more than covered the cost. We are very disappointed in Renco and would not recommend them for either roof repair or new roofing.
Posted: 3/26/2010 • Last edited: 11/23/2011 • Link to this review
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