Displaying 16-30 of 277
When I called at 9pm, RK answered the phone and was able to schedule an appointment for the next day. Thanks to RK, he was able to fix the AC and I did not have any additional nights without AC. He was very professional and was able to explain the issue and made sure I understood what caused the issue to arise. Thank you RK!
Posted: 7/10/2014 • Link to this review
Several things went wrong with our Heating and A/C units. My husband found RK Heating & Air on Kudzu. Mr. Sharma of RK came out and did the repairs and replacement of the needed parts. Mr. Sharma checked to see if parts were still under warranty, explained everything he was going to do, worked within our budget and was prompt, honest and reliable. Mr. Sharma even gave my husband tips on keeping our system properly maintained. We highly recommend RK Heating & Air for any HVAC needs.
Posted: 5/07/2014 • Link to this review
With the recent cool weather, for some reason my heating system was not turning on based on my temperature settings. I called and the owner RK answered the phone. He was very polite and asked questions to quickly assess my issue. Instead of immediately trying to set a service appointment or create fear that my system was dead and I must buy a new one immediately like many other companies, he listened carefully to the symptoms I described and quickly focused on trying to troubleshoot over the phone. He walked me step-by-step through a process to test a few root causes. Sure enough, following his detailed instruction we quickly discovered that my problem was the thermostat. This was the best customer service experience I have ever had in my life, and it took place over the phone. Companies like RK Heating & Air are very rare these days. RK has earned my trust and my business going forward as they are not just responsive and knowledgeable but honest as well. They have truly earned this rating.
Posted: 4/07/2014 • Link to this review
As the snow storm approached Atlanta, my heater decided to stop working. RK HVAC promptly serviced my heater after hours. Luckily, the part that needed replacement, RK had available in stock to replace immediately. I could not thank him enough as all the stores are closed during this snowpocalypse!
Posted: 2/12/2014 • Link to this review
In this bitter cold, I was w/o heat. R.K. came exactly on time and had a new furnace installed within a few hours. He is courteous, professional, efficient and, overall, just a great person.
Posted: 1/28/2014 • Last edited: 1/29/2014 • Link to this review
I called RK Heating and Air since my heat stopped working a few days ago. I was expecting that I would be told that I would have to wait a day or two, but surprisingly I was told they had an opening in 2 hours. As promised they showed up and fixed my problem. Not only were they professional but their pricing was fair. Highly recommended.
Posted: 1/06/2014 • Link to this review
RK Heating and Air returned my call on Thanksgiving and came out to my house and repaired my furnace so that my family would not be cold on Thanksgiving. The quality and service that I received from RK Heating and Air Conditioning has won my business, I will be switching my service. The value of the work was excellent as was the service. Thank you RK Heating!
Posted: 12/01/2013 • Link to this review
RK returned my call quickly and asked me to describe my problem over the phone. although the thermostat was indicating a short circuit, he was able to correctly troubleshoot the problem to show me that in fact, I have algae buildup in the drain system that had caused the overflow solenoid to trip. I was able to clear the problem without having to wait at home for a service call. He gave me thorough instructions about how to prevent this in the future. Many thanks!
Posted: 9/06/2013 • Link to this review
Came home to no A/C upstairs last week. After checking review online and asking around, we decided to give RK HVAC a call. They came out the next morning and found a bad capacitor on my condenser. Thankfully they had the part required with them so our house was back to being nice and cool. Replaced it and had us cool again very quickly. Highly recommended, honest and nice people to deal with.
Posted: 8/11/2013 • Link to this review
We had a get together at our house Friday evening and 30 minutes into the event our AC stopped working. We've worked with RK HVAC in the past so we decided to call them once again. Initially, they attempted to help us over the phone per our request. Once that did not work, they came out within the hour and found a Freon leak and fixed it immediately. We're aware our system is quite old and needs to be replaced in moving forward. Once that time comes, we'll be sure to call RK HVAC. Thanks for the great service!
Posted: 6/16/2013 • Link to this review
We replaced the AC unit and coil for our second story last week. RK Heating & Air were very professional and polite throughout the process. They even provided us with some very helpful advice in maintaining and keep our unit as durable as possible. They also explained to me how my new water safety switches work to prevent water damage. Overall a very good experience. Safe to say I no longer have to search for HVAC contractors. Thanks for the great work RK Heating & Air.
Posted: 5/19/2013 • Link to this review
My upstairs AC stopped working so I called a large well known company for a repair. Repairman came told us the compressor was done. $3000 was the cost to repair, $5000 would be the cost for a new unit. So, I began the process of getting quotes. I found RK heating and air on Kudzu and called because of the great reviews. Rajesh (owner) came out to give me a quote. He was the only company to ask if he could see if it could be repaired. He discovered that the original technician had removed parts and taken them with him to avoid anyone checking the system. Rajesh had the parts that were removed from the unit in his truck. He replaced those parts and the compressor ran perfectly. You do not find guys like this very often. I now have his number ONLY for A/C and heating issues.
Posted: 4/06/2013 • Link to this review
I've had three service calls from RK Heating and I've gotten great service and a great rate each time. Fast and dependable and willing to give help over the phone. Highly recommended for all HVAC needs.
Posted: 2/13/2013 • Link to this review
With over 15 years of HVAC industry experience, R. K. Heating & Air was established to provide a highly trusted and honest service with exceptional values. Our high standards of honesty, craftsmanship, service and value have brought us a large residential customer base with several referrals daily.
We offer home comfort, designed and installed by expert, factory-trained personnel. We are a small company with low overhead & expert personnel. We are the ideal solution for customers.. interested in a quality installation, products and service at an affordable price. We will beat any legitimate quote on a new heating or air conditioning system!
State Licensed. #CN209172 . Insured and Bonded
* By Appointment Only
* 24-Hour Service Available
We recover and recycle refrigerant.