Displaying 16-30 of 35
I had 3 LARGE trees taken down very close to my house. I had gotten many quotes and compares many refrences. RPM was a good choice. They were on time, did a great job and excellent cleanup. One tree behind the house that had limited access, they actually cut down and hand-carried all the pieces to the front yard to dispose of them. I was totally pleased with my experience with them, and would certainly recommend them.
Posted: 12/08/2010 • Link to this review
Josh was scheduled to come by my house for a quote a few weeks ago- 10/27. He called me later to say that he couldnt come because he needed to repair his radiator.. I gave him the benefit of the doubt, so he showed up on 10/29 with a quote of $1500 to cut down colossal trees in my yard.. I said YES and wanted them to start immediately with such a reasonable and VERY affordable quote. When he and his crew eventually came to my house to start the project on 11/10/10, he wandered around my house on his cell phone for 15 minutes and said that he would not be working on my trees because he didnt know how to bid when he came by initially and they left without even trying to negotiate a better deal. I sent an email to the owner, Perry, and he said he would come by my house to work things out and this guy never showed up as well.. LEAVE THIS COMPANY ALONE... THEY DO NOT KNOW HOW TO CONDUCT A BUSINESS EFFECTIVELY............. I would HIGHLY RECOMMEND the company who eventually did the job in ONLY a day.. Frank Lovejoy-678-993-5245..... The BEST IN THE TREE BUSINESS.. OVER 15 years of experience! Call him!
Posted: 11/18/2010 • Last edited: 9/03/2015 • Link to this review
DMAMJR, we regret that you find us to be a "bunch of creeps". Josh is a valuable part of our hard working field team who we gave the opportunity to make initial contact with some new prospective clients. He did, in fact, drastically under price the removal of your "colossal" trees. We, including Josh, have learned that pricing tree removal is not his forte. Perry, the owner, left you multiple voice mail messages trying to set an appointment to meet you. He never received a reply. We are glad that you found a company you are happy with, and encourage you to leave a positive review on his listing. Lance Frazier, Certified Arborist
MIke from RPM was supposed to come at 10:30 on Saturday and tehn he called me at 11 am saying he will come same time on sunday, I waited agiang on sunday till 1 pm but he did not show up or even picked up his cell phone.
Posted: 10/12/2010 • Link to this review
KudzuSM, I apologize for the inconvenience. Mike was with us for a time last year, and we experienced a few instances like the one you describe. He is no longer with RPM Tree Service. Lance Frazier, Certified Arborist.
I scheduled a quote three times and they never showed up. I am only reviewing the quoting process since they will not be getting my business. I guess they do not need my business.
Posted: 9/14/2010 • Link to this review
Tamster808, We regret the failing on our part. Last fall we hired an Arborist to meet with new clients. He created a handful of these complaints. He is no longer with RPM Tree Service. Lance Frazier, Arborist.
I work from home. RPM Tree Service arrived at the prescribed time, removed three trees and pruned two large Maple trees. I didn't hardly hear them; no interruptions. I went to lunch and when I returned at two in the afternoon, it was as if they were never there; barely even any sawdust. The crew is quite knowledgeable and their suggestions on which trees to remove and prune were perfect.
Posted: 9/07/2010 • Link to this review
After a tree fell over our fence in the back yard and partially into our neighbors yard I had several services provide estimates that varied greatly in price. Mark Freeman from RPM provived a reasonable estimate, was personable, professional and knowledgeable. Services were provided promptly, no waiting several weeks. The crew arrived on time, went to work immediately and finished the job quickly. Clean-up was beyond exceptional, you can't even tell anyone was in the yard...no little branches, tons of sawdust or even extra leaves lying around. Would DEFINITELY recommend this company to any of my friends or family! Thanks for a job well done RPM.
Posted: 3/02/2010 • Link to this review
RPM Tree Service was my fourth estimate among five companies I contacted to remove four medium size trees from my backyard. The estimate also included two small trees and one large tree from my neighbor's yard. Much to my surprise, the bid from RPM Tree Service was several hundred dollars cheaper than the two lowest bids (Matthew's Tree Service and R & R Tree Service) and almost 50 percent less than the two highest bids (Appalachian Tree Service and Timberline Tree Service). I quickly discovered that the pricing at RPM Tree Service cannot be matched by the local competitors. As such, I scheduled an appointment with Perry. I found him to be prompt, professional, polite, very reasonable, and extremely knowledgeable about trees. Two days later, I received a written estimate and proof of insurance via email. He and his crew were very conscientious, prompt, and assiduous completing the job to include an excellent clean-up in both yards in about two hours. And equally as important, there were no hidden charges, expenses, and/or surprises at the completion of the job. I paid exactly what was quoted in the written estimate. In summary, I am very satisfied with the job in general and RPM Tree Service in particular and would certainly recommend them to anyone who may need tree removal or grooming service.
Posted: 10/05/2009 • Last edited: 2/05/2010 • Link to this review
RPM Tree Service offered superior customer service from beginning to end! Monty was extremely knowledgeable and helped answer any and all questions promptly. He went out of his way to make sure that I was comfortable with every step of the process. His prices were very reasonable and met my extremely tight budget while no other company came close. Even the crew is very professional on the day of the tree removal. They went out of their way to make sure I was happy; no request was too big or small. They worked in a narrow space and were able to protect some of my tomato plants too. The clean up afterwards was so good that I felt we got a free landscaping service (which was an extra bonus). Needless to say, RPM Tree Service went above and beyond to exceed all my expectations and I would gladly use them again (and refer them) for any future tree removal & stump grinding needs.
Posted: 7/07/2009 • Link to this review
We have used RPM twice for tree removal & stump grinding, including recently taking down 4 large pine trees in our front yard. They did a good job of working to avoid damage to adjacent landscaping that we pointed out. There were also power and phone lines that they had to avoid. They did thorough job of cleaning up afterwards. Most importantly, they make sure you are satisfied when the job is done! They are very knowledgeable and professional, and their prices are very competitive. We will continue to use RPM in the future and will recommend them to anyone that asks.
Posted: 7/06/2009 • Link to this review
After a really bad encounter with another tree service I found RPM through a neighbor and we will never use another tree company ever. Dealing with them has been a pleasure from start to finish and when the job is done there isn't any debris to be found. Working with RPM has been like working with old friends that you can trust and not have to worry if they will do the job right if you aren't there. One of our larger pines fell on our house during a storm at 2am in the morning. I called RPM and they were there at daybreak and with the help of a crane they had the tree off the house and removed later that afternoon. We are close to having all of the pines removed and when we are finally done it will be a sad day because we love working with this company.
Posted: 5/11/2009 • Link to this review
I have lived in my home 31 years and have prior occasions to use a tree service - but none as good as RPM. Fair pricing! Great clean up! No need to hire a separate company for stump removal! Will recommend to anyone.
Posted: 3/21/2009 • Link to this review
RPM Tree Service is officially my favorite tree service. Not only do they do a great job but, there work is very clean and neat. I highly recommend them. You will be very satisfied.
Posted: 9/18/2008 • Link to this review
We have used RPM on three occassions including once when we had 2 trees fall on our house. They have been very responsive, done good work and charged a reasonal price. Now when I need something, I only call them.
Posted: 8/14/2008 • Link to this review
We have used RPM twice for tree removal, trimming & stump grinding. Their work is always clean & neat, and they always do exactly what they promise. Prices are reasonable too.
Posted: 7/23/2008 • Link to this review