We started to work with Manny in 2011. Over the years, we have multiple properties taken care of by his company. He has best intuition in selecting the tenants; he is quick in resolving issues with HOA and problems related to property and tenants. What we also love about Manny is that he is extremely honest; he would admit and correct the mistake immediately. This is trait that you usually don't find in other property managers. Thank you for your great work!
Posted: 5/17/2013 • Last edited: 5/14/2014 • Link to this review
I have been with RSN for almost 3 years. Excellent customer service, everyone is prompt to reply and address questions. Nice to have old fashioned values, when you call in someone always answers the phone, knows who you are and immediately takes care of your needs. Great job
Posted: 4/06/2013 • Last edited: 5/14/2014 • Link to this review
I have interviewed many Property Management firms. I never felt comfortable investing a significant amount of money on the advice of a salesman. That all changed when I met Manny Ocampo. A typical salesman tells you "location location location," but then thinks "commission commission commission." I believe a salesman will do his best to help, until he sees that his customer wants to walk away. Then that salesman will pressure his customer to close the deal, whether or not the buyer can afford the purchase. This was never the case with Manny. I worked a full 3 years with him before buying my first rental property. Manny Ocampo is very ethical. Realtors have failed the owners of homes currently in "foreclosure". But Manny Ocampo helped me adhere to a strict financial budget since the first day we met. The offers Manny and I presented to sellers were based on "comps" and a financial analysis spreadsheet. We did not enter any bidding war to serve the banks. Customers were served. Manny is extremely honest, competent and straightforward. I never had one "unexpected surprise", but had plenty of "good surprises", thanks to the professionals he employs for maintenance and upkeep. I am extremely satisfied as a RSN client, but most importantly I recently learned that my tenants were also happy. I could not achieve this alone since I am a pilot, frequently out of the country for work. Would I recommend RSN to a family or a friend? I did, and I do. Patrick
Posted: 1/22/2011 • Last edited: 5/14/2014 • Link to this review
Been with them for 4 years and they've been my rock - excellent, consistent service. I am very satisfied and would reccommend RSN to anyone in need of representation to buy investment property and have immediate Property Management services. 5 STAR!!
Posted: 1/21/2011 • Last edited: 5/14/2014 • Link to this review
I love the way someone actually anwers the phone (and knows who I am)! I also like the way things get done when they say they'll get done. A company I can trust! *****
Posted: 12/18/2010 • Last edited: 5/14/2014 • Link to this review
This is a small, but actually a really good company. Smart guys, here. I can see they will be successful if they handle people the way they've handled me! I'm happy I chose them! Donald G
Posted: 6/09/2008 • Link to this review
They answered the Phone!! Unlike other property management companies. And they call back quickly. Anwered all my questions (sharp guys). They handle everything...makes my life a lot easier! Outstanding Service - very legite!! HIGHLY recommended!!! -JB
Posted: 4/24/2008 • Link to this review
* By Appointment Only
* 24-Hour Service Available