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Red and the team at RTA security went above and beyond to install our system in an older house. We are now sleeping safely at night knowing we are fully protected! They took the time to make sure... the job was done right. When they encountered a challenge they found a solution. We are sooooo HAPPY and would recommend them to any and every one!!!!!VIEW MORE »VIEW LESS »
We called different alarm companies for quotes when we bought our current house 3 years ago. The "big box" companies came in and quoted all the latest wireless systems with multi-year contracts. Reb... came in and immediately asked where the wires were for the prewired system? I had no idea that the house was prewired since the house we bought was a foreclosure and didn't come with any information. Reb quickly located the wiring and the prewired locations for the key pads and motion detector. The equipment he recommended was much less expensive than the other guys and he was able to install the same week. The service after sale we have had from RTA has been great. Reb or Carol always return calls and message very quickly. D. GaddyVIEW MORE »VIEW LESS »
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Red and the team at RTA security went above and beyond to install our system in an older house. We are now sleeping safely at night knowing we are fully protected! They took the time to make sure the job was done right. When they encountered a challenge they found a solution. We are sooooo HAPPY and would recommend them to any and every one!!!!!
We called different alarm companies for quotes when we bought our current house 3 years ago. The "big box" companies came in and quoted all the latest wireless systems with multi-year contracts. Reb came in and immediately asked where the wires were for the prewired system? I had no idea that the house was prewired since the house we bought was a foreclosure and didn't come with any information. Reb quickly located the wiring and the prewired locations for the key pads and motion detector. The equipment he recommended was much less expensive than the other guys and he was able to install the same week. The service after sale we have had from RTA has been great. Reb or Carol always return calls and message very quickly. D. Gaddy
We are long-term customers of RTA Security and have always gotten excellent service. We first met Reb when we bought our intown townhome in 1998. He upgraded the existing system then, and then again in 2008 when we did some renovating. We have never had a problems with our system and whenever we had questions Reb and Carol were always very responsive. We just purchased a new home and because we were not able to move into it right away I concerned about it not being protected with a security system. On the day we closed on the house, Reb's son came over that evening and he and Reb got the security system operating. Unbelievable customer service! Also, Reb keeps up on the latest trends in the security business and made some excellent recommendations for the new system. Very reasonable pricing also. I would highly recommend RTA Security.
I installed my own home security system using the Honeywell Lynx 5200. However, I needed to find a company to provide the monitoring for my system. I called Reb at RTA Security and he helped me get my system signed up for monitoring. Reb also found several errors I had made while programing my system and corrected them. I am glad I found a great local company with reasonable prices to monitor my home security system. I highly recommend RTA Security and look forward to years of service.
The company rep - REB - was very prompt and professional in all dealings. We have been with RTA for 14 years and will not change. Our recent panel and CO monitors upgrade was explained upfront fully and costs detailed so we knew what we were getting and what cost. System fixture repairs over the years(which have not been many) always were addressed very quickly (within hours or less).
Best customer service around! I have been referring RTA for years to all of my friends and family. Clean professional installs and excellent monitoring. Top security company in GA!
I've been a satisfied customer of RTA for years. When I first called them they worked with my existing system that was in the house when I bought it and that same system helped catch 2 guys who kicked my front door in. They are now in jail thanks to the quick response by the monitoring company and of course the zone 6 police. When my existing system started to fail, I had to go without an alarm for several months. The system started to fail because the existing componets were old this had nothing to do with RTA. I hated going without an alarm after my break-in and when I explained to RTA that I would wait until I could afford to replace the system, they insisted on replacing the system and letting me make payments instead of continuing to live unprotected. I can't say enough about the amazing customer service that RTA provides. They truly care and want there customers to be safe. I reccommend RTA to EVERYBODY! They are amazing!
After a nightmare with another company (ACK!) Reb and his crew had me up and going in no time at all. They set me up with exactly what I need to keep my family and home safe!
I call RTA after my appointment was cancelled with the big name brand. I am glad they did.RTA came out the same day and completed the job. I am very satisfied with the work and system installed for my business.
Reb came out the same day I called. He listened to what I wanted, designed a system to provide me everything I needed/wanted & installed it within a few days! He also took the time to REALLY explain how to use my system. I am so pleased, I recommend everyone using his services - FAR FAR better than any alarm company I have ever dealt with!
I had called Reb and asked about a quote for an alarm system in my new home. He was able to do that and install it all within a few days! Reb and Carol are the best at helping make you feel safe at home.
Reb has installed and maintained both residential and commercial systems for me for years. He instinctively knows what works, what doesn't and won't confuse the two to make a sale. He's a no nonsense, service oriented guy who knows security. His wife Carol is adorable, and returns calls and emails in minutes, not hours. Their monitoring system has been flawless. The one time I was certain they made a mistake? Turned out to be our fault. You will be very pleased with Reb, Carol, and the personalized approach they take to your families safety.
I needed an alarm system for my son's house urgently. I called and spoke with Reb in the evening, he and Carol were at the house the next morning to install the system. Reb had reviewed a sketch of the floor plan overnight, and ensured that he had everything he needed when they arrived. By that afternoon we had a complete and sophisticated, yet easy to use, security system. The remote access and control is especially nice. If you need someone who will listen, walk you through all of the options, meet your needs, and leave you with peace of mind, RTA is your choice!
After a recent breakin, I felt frustrated and violated. I knew I needed to get my alarm system activated but didn't know where to turn. So I said a prayer and begin my research. I did not want to go with a big company but someone local, trustworthy, affordable and dependable. I came across RTA Security Inc website and facebook page and knew this was the company I wanted to do business with. I called RTA and was pleasantly surprised by the attention and concern towards my situation. Although he was on his way to another job, he promised to call me back. He not only called back but came out the same day to begin work on my alarm system. It was discovered the system would need to be reprogrammed. At first I became worried, but that fear quickly subsided and in the end I now have an active alarm system and a piece of mind. God Bless you RTA, Pam A.
I called RTA with an emergency situation and they were able to come out right away to install my security system. Reb and his wife are very sweet people. We called several places and didn't feel comfortable with any of them. When I called RTA and spoke with Reb,I felt that he was extremely knowledgeable and took my situation VERY seriously. I hadn't slept for about 2 nights, finally after my alarm was installed I slept peacefully with no worries. If you are looking for a company who truly cares about your safety, RTA is the company for you. I highly recommend them!