Rabern-Nash Carpet One Company

Started out here looking for carpet because the store's been around forever and I figured if they weren't good, they would've gone out of business by now - plus I prefer to shop locally and I'm right around the corner. Didn't need to go any further. Tim was great about pointing out carpet that might meet our needs without trying to upsale us. The selection was vast. We ordered it, it arrived in 2 days and installed on our schedule on time and quickly. Installation team was on time, friendly and professional. Absolutely no complaints here - no nicks, dings - a perfect installation. Highly recommended!

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Just had a bid on resurfacing my kitchen floor. The manager, Tim, did the bid. Assured me that the bid price was ALL INCLUSIVE. When the proposal arrived, in the disclaimers it showed that they do not trim doors. When I called the store to question why they did not honor their original guidelines on what was included, I was told by Tim that they don't do doors. End of subject. When I pressed him, he said end of subject and abruptly hung up on me. Some way to do business. I would be very careful about doing business with such unprofessional immature business people.

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